Experiencia horrible
Needs Upgrades
Totalmente inútil
No funciona bien
Worst app EVER!!!
Useful but stressful, causing constant mix-ups
You’re forced to register a debit/credit card, but the app then ends up being cash only, which was misleading.
A massive safety issue is that drivers arrive that don’t match who they’re meant to be. Multiple times a taxi arrived, confirmed my name and destination out loud, but wasn’t the vehicle assigned to me on the app. I think it means multiple drivers and vehicles are sharing a single driver account.
I also think the app allows people to double book the same cab. Once, a taxi I’d booked from across the island turned up matching the exact plate and description, then drove past me to a rank down the road and picked up a different family instead. After running over and showing everyone the confirmation on my phone that this was my taxi, I was made to feel like I was talking to a brick wall. The driver insisted that the other family were first, even though my app showed the journey as “started” with me as the passenger. Nobody would listen, and then they just drove off. Standing there with people who’d clearly been queuing a long time, I felt like an entitled tourist trying to jump the line, which was mortifying since that’s the opposite of what happened. Twenty minutes later I got a “ride completed” notification and spent ages worrying I’d be charged for a journey I never took.
It works when it works, but you can’t rely on it, and safety is a massive concern.
Mal servicio
Pésimo servicio
Qué asco
Bad app
Falla demasiado
Terrible
Castaña de app
Horrible
No funciona
awful experience
As a result, I was left stranded and nearly missed my train home. The whole experience was stressful, frustrating, and completely unacceptable.
I would strongly recommend avoiding this app. You’re better off using Uber or simply getting a taxi from a taxi rank. In my experience, the app was unreliable and not fit for purpose.
Poor App - Scamming Taxis
Not worth downloading

