Connect visually with incarcerated individuals through video calls. This app enables placing and receiving video sessions from anywhere with internet access. Facility approval may be required, and not all locations support this service.
What We Love
- 📹 Clear video quality on stable connections
- ⚡ Easy scheduling process
- 🎯 Functional when used correctly
Room to Improve
- 🐛 Frequent login failures and credential errors
- 📵 Calls and texts fail to connect regularly
- ❌ App crashes and freezes consistently
- ⏳ Infinite loading screens after updates
- 💸 High costs with unreliable service
- 🔧 Poor customer service response times
- 🎨 UI overlays blocking critical buttons
- 📱 Update loop trapping users out of app
- 🚫 Video calls fail despite showing contact online
- ⚠️ Inconsistent performance across devices
- 😤 No refunds despite service failures
- 📞 Choppy and unreliable call quality
