Playbook User Reviews

What users say

Top reviews

Love this app and all the workouts!!!

I use it for Alicia Ericksons workouts and have a yearly subscription and I absolutely love the app. The ease of moving through the workout and the videos is brilliant.

Worst customer service ever. No humans.

Would rate 0 if I could. I’ve been trying for almost 5 days to get access to the trial i signed up for. No help from anyone at this company resolving the issue. Just AI chatbots telling me over and over that someone will come back to me (spoiler alert: no one ever does). Meanwhile dozens of messages and emails and even DMs on social media have gone unanswered. Don’t use this app unless you don’t care about your money. I don’t trust them at all. I’ll be disputing the charges with my bank and filing a complaint with the BBB and anywhere else I can! RUN AWAY FROM THIS APP! You may think it’ll be fine, but heaven help yon if you need help. There’s literally no one there to answer any questions.
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Love it

Easy to use, so many options

Great App!

DLB 🔥

Great tool!

This app is so accessible and easy to guide. When I had a small issue they were very Helpful. Highly recommend for anyone looking for an easy to use app with great content

No gym, no problem.

I’m sweaty, feeling great, and already looking forward to the next class! I worked out after work today, before work tomorrow, and during lunch the day after. I’m loving how easy it is to fit these workouts into my schedule. Being able to stream the class on my 55-inch TV makes it even better. Loving this app so far! 💪🔥
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THE BEST TRAINING APP

Want a fun but challenging app that helps you meet your goals and also has a community and meal ideas? This one’s for you! Have so much fun challenging myself with these workouts and also pulling from the recipes to keep my family healthy as well!!

Illegal charging practices

I had canceled this app previously, it no longer showed under active subscription and without informing me, they charged me for another year. I tried to contact them multiple times and they never replied so I was forced to dispute the charge with my credit card company. While i enjoyed the app for the time I used it, it is not worth dealing with the cancelation issues.
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KICKS YOUR BUTT!

I love how sore I was! And I’ve been working out for years!

Excellent

I love these workouts! I started with the beginner workouts 28ish weeks ago. I couldn't do much, but now I am doing the daily workouts and am keeping up! I am 59 and have never done any type of weight training exercises. I love them now!

Unauthorized transaction

If I could give this app 0 stars I would. Incredibly disappointed in the UX and customer support of this platform. First off, I was charged for a subscription after cancelling my free trial days before its last day. Second of all, not only am I charged for a subscription that I didn’t sign up for but it doesn’t even appear on my profile making me question further why I was charged in the first place. No subscription = no charge but this company thinks no subscription = they can charge me for one. Third of all, I reached out to customer support to dispute this transaction. Not only were they not helpful but I have been ghosted by “Jordan.” It’s been 2 weeks since I responded to their last email and NOTHING. Silence from them. Incredibly irritated and disappointed. Do not use app unless you want unauthorized transactions on your credit cards!
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Great range!

So many creators and programs to try

Love this app

This app is great for keeping everything I need, in regard to working out in one spot! I love the option to subscribe monthly, yearly, or buy one specific program at a time. The price is amazing for what you get and it’s very easy to use and follow along! Highly recommend!!

APP SCAMS PEOPLE Of $$$$$$

Terrible app and customer service. I signed up for Corrina Dunne’s workouts. Signed up for 1 month and the app charged me for the 1 month and few days later charged me for a full year, although app continually says membership expires in 1 month. Support is a scam, they NEVER email back have been emailing support for over 2 weeks and the in-app support chat NEVER gets answered. This is the worst platform and while I like Corrina DunNe’s workouts, she’s lost a subscriber because of this untrustworthy, scam of an app.
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Poor service

App keeps changing my status to inactive and removing my purchases even though I paid for a full year. Email is not responded to in a timely fashion. Not impressed.

Good Mood Crew

Loving Good Mood Crew! Thank you Playbook!!

Highly recommend!

This app is great! It’s incredibly easy to use which was huge for me. Recommend!

Workouts won't load

I am unsure how this gets good reviews. Videos will not load or play continuous. On or off wifi. Mirroring/casting takes a miracle if it happens in under 10 min. This has been happening since I downloaded the app.

Out-freaking-standing

Judd puts together real concepts of corrective, strength and performance exercises to achieve real world movement for daily and athletic enhancement. As a former CPT through NASM and medical expert in special operations, I like to think I can sift the professionals like Judd from the amateur copy-cats that don’t understand programming and scalability for the novice to elite needs.
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Charged me without consent

This app charged my card for $99 and I have no purchases or subscriptions on my account. This is illegal. DO NOT get this app or give them your card!