Cannot find my ticket
I bought the tickets in their official website in advance. Although I double checked several times, the app said my order number is invalid.
Won’t Find My Ticket
The app can’t handle a double last name
PCC impresses but APP doesn’t
App was way out of date. The schedule did not match the presentation times. We arrived at several presentations just to find out the APP was not correct. Difficult to schedule your day like this. Better not to have the schedule piece if it isn’t accurate
Times are wrong
I based a whole plan for the day on the times in this app. We got to Tonga as fast as we could for the hands on activities at 12:45(there were none) and the app said drum show at 1. Nope, drum show is actually at 1:30. So the app caused 45 minutes of this 5 hour experience to be wasted. We should have just started in Samoa like all the non-planners. I will always love PCC but the prices have gotten too high to waste even one minute let alone 45.
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Needs development in section for Hawaii Residents
I am already a club member and annual
Pass holder. I had my account prior to the creation of the app and I can’t log-in without a username and password. The only way to get a user name and password is to “sign up” which would create a new ohana club member account and doesn’t link my old info to the new login. Customer service was unfamiliar with the app and said the only point to the Hawaii resident log-in is to direct Hawaii residents to call customer service to buy tickets. It would be nice to be able to access the discounts, offers, annual membership info and ohana club member info within the app. I wouldn’t have made a public review except I couldn’t find another way to submit feedback.
Pass holder. I had my account prior to the creation of the app and I can’t log-in without a username and password. The only way to get a user name and password is to “sign up” which would create a new ohana club member account and doesn’t link my old info to the new login. Customer service was unfamiliar with the app and said the only point to the Hawaii resident log-in is to direct Hawaii residents to call customer service to buy tickets. It would be nice to be able to access the discounts, offers, annual membership info and ohana club member info within the app. I wouldn’t have made a public review except I couldn’t find another way to submit feedback.
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App not working
The app did not work in the center at all
Great App
Very helpful if you are visiting the Polynesian Culture Center to help plan your day and see when shows are starting or ending.
AMAZING BEYOND ANY RESONING!!!
Okay so not only is this app helpfull but also very good! Also, love this place amazing to learn about the culture
Very Informative
Love the PCC App! Got me around the Center and to the shows on time. Loads of interesting cultural information.
Love the PCC App
Me and my friends love this app. Very easy to use and got tons of helpful features that made our PCC experience much fun and meaningful. The presentation feature was my fave 😍😍
Glad I had it!
Extremely useful and very easy to use. Basic app that has tons of cultural info in addition to the normal “how-to-get-around” type stuff. Glad I had it!
PCC App
Really helpful. Love the app.
Easy to use and very helpful
The app is a great companion to my visits at the Center. I visit the Center a lot with my kids because I live on island and having the app has helped us to not miss anything.
My own little guide!
This app really helped us design a fun productive day at the PCC. The content and GPS locator really helped.
Broken
App doesn’t even work. It just shows one thing over and over again on the schedule. Touch targets are horrible so it’s difficult to even scroll through/use the map.
Response from developer
Hi there Spencaj! We apologize for the app not working for you, as we had a server-side malfunction that kept the app from populating correctly. That has been resolved, and a new version released that fixes those issues. Thanks for your patience, and again, we apologize for any inconvenience.
Doesn’t work
I was here in April and this app was awesome. Now it doesn’t work. The bottom menu to toggle between different items isn’t there. So all there is is a map of the park, but nothing labeled the icons on the bottom of the app, aren’t there.
Response from developer
Hi there xandriks! We apologize for the app not working for you, as we had a server-side malfunction that kept the app from populating correctly. That has been resolved, and a new version released that fixes those issues. Thanks for your patience, and again, we apologize for any inconvenience.
Good for navigating
Once you get the feel for your location on the map this app is more handy than paper. The schedule list out the itinerary. It would be helpful if you could mark favorites and setup reminders.
Need itinerary back
Put back the itinerary feature and I’ll change to 5 star.
App not ready for prime time
Many of the show times aren’t shown in the itinerary and you can create an itinerary for the time you spend in the PCC. App is informational but should not be used as a complete planning tool.
Useful
Information in this app is useful and relevant. I used it during my visit and it was especially great since the internet connection tends to be bad in large crowds.
