POPGuide User Reviews

Customer Experience

Positive experience14.3% of reviews
Neutral2.9% of reviews
Negative experience82.9% of reviews

~ Based on 280 written reviews from the US App Store.

What users say

Is POPGuide Safe?

POPGuide appears safe based on user ratings. AppsHunter Safety Score for POPGuide is 86/100.

This assessment is based on 3,634 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.6% of ratings point to a safe experience
3.3% of ratings suggest some concerns
15.0% of ratings point to a risky experience

~ Based on 3,634 App Store ratings for POPGuide.

Is POPGuide Legit?

POPGuide appears to be a legitimate app. AppsHunter Legitimacy Score for POPGuide is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Royal palace in Madrid.

Not user friendly. Would recommend purchasing the audio from the palace as it is easier to follow

Mont st Michel

Save yourself the hassle and the money. This app is Useless. Do not purchase it! Just get an audio guide at the abbey itself. It’s cheaper there. And this pop guide tour is absolutely useless

Good but bad

This app is good but once I download it I can’t delete it

David

Easy amazing and very educational

Doesn’t work- so far!!

I’ve booked a tour in Florence with this app as the audio guide. I’ve installed the app and checked that I have enough space on my phone, and that the iOS is up to date. The icon is on my screen, so now I just need to go on holiday, but no….when I open the app all I get is a flash of an orange screen and then it closes…every time. I’ve tried uninstalling and reinstalling but to no avail. Please help me to fix this! Thank you!
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Logon?!

Can’t log in and log in exhausted. What!?
Useless.

excellent audio guide in English🙏

Grateful for this audio guide in English. I was not able to listen to this while I was there due to poor cell service. I am listening at home and reliving this experience. Thank you very much❣️🙏🛐☦️

Request for feedback is annoying

The app keeps opening a window asking for a rating.

Commentaires

Explications concises et très intéressantes et surtout avec une voix agréable à écouter

SCAM

We visited Paris and bought guided tour tickets to the Louvre. Be aware the guided tour is this app and they are reading a script. Tickets are substantially more money than if you went directed through the website. Their customer service is non-existent. They pry on tourists. Do not download do not go through FEELTHECITYTOURS.COM
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Nuisance to use

Just a complete and elaborate nuisance to set up. A complete scam.

Don’t Waste Your Time

Terrible! I purchase 4 tickets to enter Castel Sant’Angelo in Rome. The QR code on the ticket only allowed a single user to access the data. How bad is that when you are a group leader! Don’t waste your time trying to use the Pop Guide unless you purchase individual tickets… then it might actually deliver what is promised. 👎🏻
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Missing much audio content

I was very excited to use this during our hop-on hop-off tour in Vienna, but it turns out that many of the stopping points list audio content but then it does not play. It will not help me but it would be great to have someone look into this for future travelers!

Unintuitive -Does not work

Went to Coloseum with Forim.
App unintuitive - does not work. Waste of £100

We bought tickets to a place that was free

And then this app was what we actually paid for. It’s nearly impossible to download. I didn’t get it to work and several people in the party didn’t either. After over three times of trying the process from the beginning. St Peter’s Basilica.

Nothing will download!

The app is extremely disappointing. When trying to download the de Familia audio guide in English it will say it’s downloading produces network errors, even though I’m online try again, same errors or sits all the way at fully downloaded without closing out the download process and so therefore, I never get the download. The app doesn’t seem to function correctly.
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Useless

Downloaded app, but it won’t open - tried deleting and starting over, same thing.

John Giordano

John was the most excellent guide I have ever encountered. He was kind, knowledgeable, and interesting. I’d give him a million stars if able!

Não funciona

Baixei o app, mas não funciona. Na minha visita ao Coliseu vi que várias outras pessoas passaram pela mesma situação.

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