Request for feedback is annoying
The app keeps opening a window asking for a rating.
SCAM
We visited Paris and bought guided tour tickets to the Louvre. Be aware the guided tour is this app and they are reading a script. Tickets are substantially more money than if you went directed through the website. Their customer service is non-existent. They pry on tourists. Do not download do not go through FEELTHECITYTOURS.COM
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Nuisance to use
Just a complete and elaborate nuisance to set up. A complete scam.
Don’t Waste Your Time
Terrible! I purchase 4 tickets to enter Castel Sant’Angelo in Rome. The QR code on the ticket only allowed a single user to access the data. How bad is that when you are a group leader! Don’t waste your time trying to use the Pop Guide unless you purchase individual tickets… then it might actually deliver what is promised. 👎🏻
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Missing much audio content
I was very excited to use this during our hop-on hop-off tour in Vienna, but it turns out that many of the stopping points list audio content but then it does not play. It will not help me but it would be great to have someone look into this for future travelers!
Unintuitive -Does not work
Went to Coloseum with Forim.
App unintuitive - does not work. Waste of £100
App unintuitive - does not work. Waste of £100
We bought tickets to a place that was free
And then this app was what we actually paid for. It’s nearly impossible to download. I didn’t get it to work and several people in the party didn’t either. After over three times of trying the process from the beginning. St Peter’s Basilica.
Nothing will download!
The app is extremely disappointing. When trying to download the de Familia audio guide in English it will say it’s downloading produces network errors, even though I’m online try again, same errors or sits all the way at fully downloaded without closing out the download process and so therefore, I never get the download. The app doesn’t seem to function correctly.
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Useless
Downloaded app, but it won’t open - tried deleting and starting over, same thing.
John Giordano
John was the most excellent guide I have ever encountered. He was kind, knowledgeable, and interesting. I’d give him a million stars if able!
Não funciona
Baixei o app, mas não funciona. Na minha visita ao Coliseu vi que várias outras pessoas passaram pela mesma situação.
X
Stop asking for a review
Pointless App
Once downloaded, you need a login or QR code to use it. USELESS!
Useless offline
Downloaded guides for Florence at home but they were not available offline when I arrived in Florence. App did not give me an option to re-download so I had nothing for my Uffizi gallery visit. I removed app & downloaded again once I got wifi but too late. Huge disappointment.
Terrible
Rude attendants!
Not helpful. App would nod download.
Not helpful. App would nod download.
Sintra
Was not working for me. Only 2 minutes audio about Pene Palace ?
Useless
Don’t bother! Tried to use this in the Uffizi gallery and it was useless. The map was totally confusing and frustrating. Ended up putting it away to try and enjoy what I could on my own. Save yourself and just purchase the audio guide from the gallery on arrival.
No audio plays
No audio plays! Very frustrating!
Keeps showing
Keeps asking for a review while doing the tour. Please stop
Too Many Review Requests
Every stop asked me for a review request. So here they go.
