POSB digibank User Reviews

Customer Experience

Positive experience49.1% of reviews
Neutral5.3% of reviews
Negative experience45.6% of reviews

~ Based on 57 written reviews from the US App Store.

What users say

Is POSB digibank Safe?

POSB digibank appears safe based on user ratings. AppsHunter Safety Score for POSB digibank is 93/100.

This assessment is based on 777 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 746 App Store ratings for POSB digibank.

Is POSB digibank Legit?

POSB digibank appears to be a legitimate app. AppsHunter Legitimacy Score for POSB digibank is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Safe, secured and fast

Easy access, very safe and user friendly.

Ok

Good

Trustworthy and Secure

Excellent service. Very web secure. Trust and peace of mind with your savings.

All

The app is not friendly

App remove my data

After update I was forced to re-login and my previous Digital Token setup was deleted and now I could not access the app.

Easy and user friendly

It’s the best bank application ever.

Great user interface

It is very intuitive to use and navigate through the apps functions. Thanks to the team who continuously improve this app.

Very good app

Very good app and very easy to use, ot works very cleverly, using this app for around 14 years, always works very well

User friendly and fast action

It’s user friendly functions and quick action and easy to understand.

Capt

Easy to use for senior citizens.

Can’t chat with customer service online

Nn

Safe, secured and fast

Easy access for me as even im away. I feel sage and secured with my money

App Needs Numerous Improvements

Unable to transfer monies easily from my POSB account to my DBS Multi-Currency AutoSave account.

Pau Now

It’s so excellent perfect banking which always liable forever even from abroad.

Easy to use & super secure!

One of the best apps I’ve used for financial matters! It’s easy to use with clear structure and also friendly to the eye with its color palette. I also feel it’s very secure because it has good warning messages about important security concerns.

Poor customer service

How can you call yourself ‘less of a bank, more like a friend’ when seeking real help through your helpline is so difficult. Would you make your friend speak to a chatbot?

No possibility of changing hacked email

This app allows you to log in (by facial verification) and make transactions in your bank accounts but does not trust you enough to update your email!

If you lose access to your email, you had it with this app. It requires verification code sent to old email (which you cannot access). If yr email has been hacked, too bad!

The app trusts you enough to let you make money transfers and transactions but not changing email!! That’s how stupid it is.

The bank requires you to send in a paper form with your signature by snail mail. They don’t even trust you when you email them with your ID. With the snail mail paper form, you don’t know what they do with it as there is no acknowledgment of receipt and you don’t know if they even receive it. What is the point of the stupid app in this instance!!
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Great app

Super app, user friendly and very easy to use

Account holder

This app is really good and POSB is a trusted bank. Always satisfied with its service.

Recommended app

It’s very user friendly and secured to use. You would be notified to all transactions made.