Worst app ever!
This app is a joke! Hard to navigate and you can’t chat with anyone!!!
Not intuitive
The app is just not intuitive to use.
So slow
I don’t get it. Healthcare in the United States is at this point no different than armed robbery. Healthcare providers charge patients so much damn money and I’m sure Practice Better makes a good penny off these crooks too. So you would expect them to be able to develop an app that actually loads faster but no this app loads so slow like what the heck it’s 2026, optimize your damn app.
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Trying to find tests
Takes forever to try and find test results
Titles of search buttons are to generic - and not specific to a search
Titles of search buttons are to generic - and not specific to a search
Modules completed does not work
After watching the 3 modules on sleep, water and stress the app won’t allow me to mark them complete
Never keeps me logged in
The app constantly logs em out throughout the day making food tracking so hard. The app is great for free form food tracking and that’s why I give it 2 stars. Please fix!
Health and habit change
The Pr Better app facilitates oversight by my practioner as well as goal achievement personally. The app makes this possible by generating awareness. From nutrient breakdown to macro visuals, it has what other tools do. So what’s better? For the practioner: export capability, document upload, and secure messaging. For the client: personal questions are embedded with each meal and range from basic detail (location: at a table versus in the car) to reflective (hunger scale before and after, word-based descriptive free response for mood or physical symptoms). It can track numerous lifestyle metrics and activities as well.
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White Screen
The app just stays frozen on a white screen and no matter a restart or a holding the icon and trying to open another way, it stays white screened. Not impressed with it
Not for higher level practitioners
I deeply regret my decision to use this EHR system. I work with complex patients and SOAP notes are robust. There is no way to toggle between various aspects of the note without scrolling in a dizzying manner, only to lose my place in the note. Charm, for instance, has section headers you can easily click between.
I essentially pay more each month for fax integration, but seem to always be required to buy more credits for basic fax jobs.
Support is only via email and they offer minimal help.
I essentially pay more each month for fax integration, but seem to always be required to buy more credits for basic fax jobs.
Support is only via email and they offer minimal help.
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It’s not that hard
The database of foods is weak! I got logged out and when I retired all the foods that I painstakingly added manually were gone!
I would think this would be an important piece of the coach client experience, and would’ve real value.
I would think this would be an important piece of the coach client experience, and would’ve real value.
DYSFUNCTIONAL SCHEDULING Disaster service even when im paying premium.
Be careful before you sign up. If few things don’t work properly, that’s understandable. But my scheduling has a big error where it becomes unavailable suddenly every day without me knowing. I have explained the issue to them several times and they are not even trying to understand the issue, forget about fixing it. It’s been two weeks and nothing has changed. No help.
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Viewing area
Starts out okay but then the viewing area gets larger than my screen area and doesn’t respond to touch.
Hard to find how to send email to office thru patient portal
how to send video or pic to office needs to be front and center.
Not a fan
Keeps signing me out have to log in daily. Makes me not want to log when it’s constantly logging me off. Also takes a long time to load the messages.
Hire an app design team….
So frustrating to use an app that:
Links don’t actually link to the doc or site that the provider wants me to access.
When a link DOES go to a website, I am locked into the frame in the app so I can’t go back into the app and see what the doc wants me to order from the site without leaving the doggone site.
I worked in tech for 30 years. This app makes me want to fire my doctor and his practice for making poor app choices.
Ugh.
Links don’t actually link to the doc or site that the provider wants me to access.
When a link DOES go to a website, I am locked into the frame in the app so I can’t go back into the app and see what the doc wants me to order from the site without leaving the doggone site.
I worked in tech for 30 years. This app makes me want to fire my doctor and his practice for making poor app choices.
Ugh.
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Confusing
Sorry but I cannot find my way around and it is very frustrating.
The Practice and Nutritionist You Need!!
Let me start by saying I’m absolutely a fan of Phara and her practice!!
My reason, I’ve been present for 4yrs running and I’ve personally witnessed transformation for countless persons on many levels. Not just foods mine you but attitude, commitment, and personal growth as pertains to your health and happiness. She has the formula and if you join you definitely won’t be dissatisfied or disappointed in any way!!
My reason, I’ve been present for 4yrs running and I’ve personally witnessed transformation for countless persons on many levels. Not just foods mine you but attitude, commitment, and personal growth as pertains to your health and happiness. She has the formula and if you join you definitely won’t be dissatisfied or disappointed in any way!!
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Dreadful
A really bad UI and hard to use. Form says tick all that apply, I did this and now it says I haven’t filled it in properly
Horrible UX and bad sync
As of 12/28/2025, Apple data stopped syncing to the app; specifically the lifestyle section. I unlinked device with no success. I reinstalled the app with no success. I restarted with no success.
User experience and user interface is not intuitive at all. Very hard to naturally navigate. It feels like the interface was made for a doctor or a scientist (data overload) rather than for a typical user (focus on pages that are important). Navigation is horrible also, treating a mobile app experience the same as a website experience (note: it should not be the same).
User experience and user interface is not intuitive at all. Very hard to naturally navigate. It feels like the interface was made for a doctor or a scientist (data overload) rather than for a typical user (focus on pages that are important). Navigation is horrible also, treating a mobile app experience the same as a website experience (note: it should not be the same).
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Submit don’t work to good
I kept hitting submit on several documents but they kept saying that the document is empty when there is nothing to fill out
Super frustrating
Super frustrating
