Presto User Reviews

Customer Experience

Positive experience78.2% of reviews
Neutral4.5% of reviews
Negative experience17.3% of reviews

~ Based on 133 written reviews from the US App Store.

What users say

Is Presto Safe?

Presto - EV Charging Stations appears safe based on user ratings. AppsHunter Safety Score for Presto is 98/100.

This assessment is based on 5,345 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.7% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 5,345 App Store ratings for Presto.

Is Presto Legit?

Presto - EV Charging Stations appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Presto is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No marihuana

La gente fumando marihuana en el área de las mesas donde se quiere estar en paz , deberían colocar el aviso de no estar fumando en esa área especialmente esa sustancia

Ev charge

Very easy to use and good price

Out of order

All charging stations should be maintained at regular time.

MORE EXPENSIVE

If you pay with Presto it's more expensive, 15 cent kwh on charge point is 63 cent in Presto. SCAM

My favorite- Happy charged !

Great 👍🏾

For uber drivers

Hertz electric vehicle program this app helps find you deals and places to charge.

Refund

Travion assisted me very quickly and met my every need. I had trouble removing the charger from the port, causing an original charge of $14.96 to skyrocket to over $60.00. He refunded me a portion and removed the pending charge for the rest of the funds. I am very grateful for his assistance.

Love Presto

Presto is built in insurance especially when chargers don’t work… your authorization hold is good for an hour which Trey did a great job at explaining and calming me down as I was rethinking my whole life and decision on going electric lol. But Trey and Presto saved the day! This App will always be used daily to locate and pay for charging! Thankssss Treyyyyyyy!
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Some decent discounts, garbage UI

There are some good deals to be had with Presto, especially on ChargePoints that otherwise charge a flat hourly fee. Beware, however: many stations are marked up on Presto then “discounted” back to what you’d pay on the native app.

The Presto UI is just trash. No way to hide the keyboard so you can submit a charger problem report. The map inexplicably snaps back to your current location when you return from the charger detail view, making it impossible to research chargers anywhere else but your current location.
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first timer

Not as simple as you think at first but once you figure it out and (the charging stations actually work) is was a good experience.

Presto

It was a saver save a lot of time

Seamless charging 👌

Every time I go to a charging station I never have an issue. Every single person that I’ve encountered at the station using the OTHER APP has been experiencing issues. Never with presto 💕. I pull up , plug in , and that’s it. I love it here.

Great app

I had an issue and Travion helped me super fast and with excellent professionalism.Darryl then later was also super helpful and just as professional .Best customer service out of any app BY FAR!! Thank you gentleman.

Charging Station Error

I had an issue using the Presto EV Charging app where the station kept showing an “unauthorized payment method” error. It was pretty frustrating at first, but their customer service completely turned things around.
I reached out to Presto support, and they responded quickly. They were able to verify my payment method on their end and remotely start the charging session for me. The whole process only took a few minutes, and they charged my card afterward without any issues.
Honestly, this was some of the best customer service I’ve experienced in a while. Fast, helpful, and effective—exactly what you want when you’re stuck at a charging station.
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Best application

Try this app and I promise you won’t regret it 100

Good

Excellent service

Charging for free charging stations

Be mindful this app will charge you for a free charging station!

Why pay more?

It’s a good app. Having one app with multiple networks is great. But why would I use the app if it cost more to charge??? Typical charging cost is .72 per kw through charge point app. Use presto it’s .79 plus a $1 charging session! Claims to save 45% off peak hours but price doesn’t adjust!!! Great concept poor execution!
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10 + day pending holds

Dear Ash,

I wanted to thank you for taking the time to personally call and email me regarding my recent experience with Presto EV Charging. Your willingness to listen attentively and address my concerns was greatly appreciated and truly put me at ease.
While we didn’t agree on every point, the simple act of being heard and treated with respect made all the difference. It reminded me that behind every interaction is a person who wants to feel valued—whether that person is a small business owner preparing to transition their fleet from gas to electric vehicles or anyone else.
Because of how professionally and thoughtfully you handled the situation, I have decided to update my original one-star review to a five-star review. I appreciate that you recognized the issue and resolved it without escalation or unpleasantness.
Thank you again for your kindness and professionalism.
Best regards,
Christopher
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Customer support

Delvis in customer service has been very helpful in solving my issue