Presto User Reviews

What users say

Top reviews

MORE EXPENSIVE

If you pay with Presto it's more expensive, 15 cent kwh on charge point is 63 cent in Presto. SCAM

My favorite- Happy charged !

Great 👍🏾

For uber drivers

Hertz electric vehicle program this app helps find you deals and places to charge.

Refund

Travion assisted me very quickly and met my every need. I had trouble removing the charger from the port, causing an original charge of $14.96 to skyrocket to over $60.00. He refunded me a portion and removed the pending charge for the rest of the funds. I am very grateful for his assistance.

Love Presto

Presto is built in insurance especially when chargers don’t work… your authorization hold is good for an hour which Trey did a great job at explaining and calming me down as I was rethinking my whole life and decision on going electric lol. But Trey and Presto saved the day! This App will always be used daily to locate and pay for charging! Thankssss Treyyyyyyy!
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Some decent discounts, garbage UI

There are some good deals to be had with Presto, especially on ChargePoints that otherwise charge a flat hourly fee. Beware, however: many stations are marked up on Presto then “discounted” back to what you’d pay on the native app.

The Presto UI is just trash. No way to hide the keyboard so you can submit a charger problem report. The map inexplicably snaps back to your current location when you return from the charger detail view, making it impossible to research chargers anywhere else but your current location.
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first timer

Not as simple as you think at first but once you figure it out and (the charging stations actually work) is was a good experience.

Presto

It was a saver save a lot of time

Seamless charging 👌

Every time I go to a charging station I never have an issue. Every single person that I’ve encountered at the station using the OTHER APP has been experiencing issues. Never with presto 💕. I pull up , plug in , and that’s it. I love it here.

Great app

I had an issue and Travion helped me super fast and with excellent professionalism.Darryl then later was also super helpful and just as professional .Best customer service out of any app BY FAR!! Thank you gentleman.

Charging Station Error

I had an issue using the Presto EV Charging app where the station kept showing an “unauthorized payment method” error. It was pretty frustrating at first, but their customer service completely turned things around.
I reached out to Presto support, and they responded quickly. They were able to verify my payment method on their end and remotely start the charging session for me. The whole process only took a few minutes, and they charged my card afterward without any issues.
Honestly, this was some of the best customer service I’ve experienced in a while. Fast, helpful, and effective—exactly what you want when you’re stuck at a charging station.
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Best application

Try this app and I promise you won’t regret it 100

Good

Excellent service

Charging for free charging stations

Be mindful this app will charge you for a free charging station!

Why pay more?

It’s a good app. Having one app with multiple networks is great. But why would I use the app if it cost more to charge??? Typical charging cost is .72 per kw through charge point app. Use presto it’s .79 plus a $1 charging session! Claims to save 45% off peak hours but price doesn’t adjust!!! Great concept poor execution!
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10 + day pending holds

Dear Ash,

I wanted to thank you for taking the time to personally call and email me regarding my recent experience with Presto EV Charging. Your willingness to listen attentively and address my concerns was greatly appreciated and truly put me at ease.
While we didn’t agree on every point, the simple act of being heard and treated with respect made all the difference. It reminded me that behind every interaction is a person who wants to feel valued—whether that person is a small business owner preparing to transition their fleet from gas to electric vehicles or anyone else.
Because of how professionally and thoughtfully you handled the situation, I have decided to update my original one-star review to a five-star review. I appreciate that you recognized the issue and resolved it without escalation or unpleasantness.
Thank you again for your kindness and professionalism.
Best regards,
Christopher
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Customer support

Delvis in customer service has been very helpful in solving my issue

Absolutely love everything about this app!

I drive for Uber and I signed up as an Uber pro driver so I get discounts that are really great for me. I usually use the EVgo but they’ve totally changed their rates. Now even at 3 o’clock in the morning I’m being charged $.51 per with Presto I get The same charger at $.31 per. EV go has also moved to where the only way you can get a discount is by signing up for a monthly fee service. And now they’ve also added $.99 per session. I used to be able to charge at the EVgo stations early in the morning for $.31 per and now it’s $.51 unless I join one of their monthly payment plans. I’ve already let EVgo know that I won’t be using them but I’m not telling them about this service because I don’t want them to discontinue letting Presto give us discounts. But Evie EVGO used to be awesome now not at all. So thanks Presto for letting me continue to get awesome discounts. As a 4 to 5 a day per week driver, I really want to thank you for making my expenses a lot less. I would give you 10 stars if I could! And I definitely wanna give a shout out to your customer service because every single time, which has few compared to EVgo on their own, I’ve needed them they have never been able to fail me. So give all your customer service reps a raise because they definitely deserve it!
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Presto isn’t good

Presto is FANTASTIC , I love the convenience of being able to use different charging networks - not to mention they don’t hold your deposit for 3 days or take another one if the charger itself took a dive , they have made having an electric car pretty easy … keep growing !!

Fast and reliable!

Just found this app randomly and I’ve been using it since. The UI is amazing and simple.