The worst streaming app on the market.
This app is so broken and poorly designed and executed that it's hard to believe they are trying to offer this in 2026. This might have been acceptable in 2006. This is very unfortunate because the catalog is excellent. I was a subscriber a couple of years ago and gave up. Decided to give it another shot now but nothing has changed. The windows app is just as bad. I really want to be their customer but I can't when the product is this way.
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Response from developer
We’re sorry to hear this, especially as you clearly want to enjoy the service and value the catalogue. We are continuing to improve both the mobile and Windows apps. If you’re willing, please contact us at info@prestomusic.com with details of the issues you’re seeing so we can investigate them properly.
Bad as can be
The app cannot find the streamer 9 out of 10 times… frustrating to the utmost. I would give it a miss if I was you. I will certainly not be renewing my membership. ZERO CUSTOMER SERVICE.
Very clunky app
It is a real struggle: doesn’t respond, loses connection, the cd you were playing disappears from the screen for no apparent reason… I like the idea a lot but Presto really needs to improve the app massively.
Very clunky up
It is a real struggle: doesn’t respond, loses connection, the city you were playing disappears from the screen for no apparent reason… I like the idea a lot but Presto really needs to improve the app massively.
Constantly demands enabling push notifications
Every time I launch the app, I have to tell it NO, I don't want push notifications.
Buggy
Unfortunately extremely buggy. Latest update lost me 91 albums that took AGES to download in the first place. Not amused
Wunderbare App für Klassik und Jazz Hörer
Nachdem ich die App jetzt einige Zeit ausprobiert habe möchte ich sie nicht mehr missen: es stimmt einfach alles - und das Suchen und Stöbern im großen Katalog macht richtig Laune. Kaum zu topen!
Static popping on DACs, doesn’t resume play where stopped.
On some longer songs there’s popping. Poses between tracks. Ended up having to buy the tracks and importing them to another program to avoid the popping sounds.
Worst is this app is useless for streaming as it has no ability to remember where you stopped playing. Turn off my car, get back in later . Only option
Is to play from the beginning.
But wait, it gets worse. No play lists.
Worst is this app is useless for streaming as it has no ability to remember where you stopped playing. Turn off my car, get back in later . Only option
Is to play from the beginning.
But wait, it gets worse. No play lists.
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buggy gapless playback causing static pops.
On some longer songs there’s popping. Poses between tracks. Ended up having to buy the tracks and importing them to another program to avoid the popping sounds.
Excellent classical service. New playlist capability very welcome
I love the enormous range of classical music available. I’ve been using the app for a while and it’s great to have such an enormous library available so readily. Good value. I’ve moved from 1 star to 4 now that user playlists are available. I think there’s still room for improvement, but this is a massive step forward - so, many thanks for that!
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Great service and good app but strange inconsistencies
I find the service a delight to use and now feels quite stable, although the iOS/iPad apps still have annoying clicks between tracks (sometimes really big hiccup between tracks, even if downloaded) and the beginning of some tracks marred by a second of poor audio quality. However I have two streamers which perform almost flawlessly, except that they repeat every album as soon as it is finished.
As a remote for the streamers the app is great, nice and clean and intuitive to use. However, some strange inconsistencies, such as only being able to switch from list to grid view of albums in just a few sections. Also if you favourite a conductor say and then view the conductor page from your collection the page only shows you a selection of the albums featuring that conductor in your collection and not all - no “view all” option.
It would be great if you could organise your collection to your own taste or preference and seems the best way would be to allow users to tag albums and have a tags section - e.g. my favourite concertos, or a series of albums I associate with each other for quick access. And what about saving favourite works, as Apple Classical lets you do.
I might come back to the service if things improve.
As a remote for the streamers the app is great, nice and clean and intuitive to use. However, some strange inconsistencies, such as only being able to switch from list to grid view of albums in just a few sections. Also if you favourite a conductor say and then view the conductor page from your collection the page only shows you a selection of the albums featuring that conductor in your collection and not all - no “view all” option.
It would be great if you could organise your collection to your own taste or preference and seems the best way would be to allow users to tag albums and have a tags section - e.g. my favourite concertos, or a series of albums I associate with each other for quick access. And what about saving favourite works, as Apple Classical lets you do.
I might come back to the service if things improve.
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Best Search
I like this app a lot, mainly because the search function is designed for classical music which is very different from pop, etc. Bravo.
Save offline bugs persist
Hello - great app, but since the move to the new system over a year ago save offline bugs persist :( .
I love Presto streaming
It is so easy to discover classical and jazz music here! Since signing up I have had so much more pleasure in listening and really enjoy exploring the collection. I’ve each all of the major streaming services for years, but this is a game changer.
Great service and good app but strange inconsistencies
I find the service a delight to use and now feels quite stable, although the iOS/iPad apps still have annoying clicks between tracks and the beginning of some tracks marred by a second of poor audio quality before it settles. However I have two streamers which perform almost flawlessly.
As a remote for the streamers the app is great, nice and clean and intuitive to use. However, some strange inconsistencies, such as only being able to switch from list to grid view of albums in just a few sections. Also if you favourite a conductor say and then view the conductor page from your collection the page only shows you a selection of the albums featuring that conductor in your collection and not all - no “view all” option.
It would be great if you could organise your collection to your own taste or preference and seems the best way would be to allow users to tag albums and have a tags section - e.g. my favourite concertos, or a series of albums I associate with each other for quick access.
As a remote for the streamers the app is great, nice and clean and intuitive to use. However, some strange inconsistencies, such as only being able to switch from list to grid view of albums in just a few sections. Also if you favourite a conductor say and then view the conductor page from your collection the page only shows you a selection of the albums featuring that conductor in your collection and not all - no “view all” option.
It would be great if you could organise your collection to your own taste or preference and seems the best way would be to allow users to tag albums and have a tags section - e.g. my favourite concertos, or a series of albums I associate with each other for quick access.
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Excellent classical service. App needs to catch up imo
I love the enormous range of classical music available. I’ve been using the app for a while and it’s great to have such an enormous library available so readily. Good value. The app - I can’t create my own playlists, which seems a quite a fundamental flaw.
Fine service, but app needs work
This app is missing a number of basic features that any streaming music app should have. There is no shuffle mode, no user-created playlists, and no CarPlay support. Direct support for the Sonos ecosystem would be welcome too at some point so the user doesn’t have to chew up their device’s battery for AirPlay, but first things first.
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Airplaying is a such pain
Regret to have to unsubscribe due to broken airplay connections all the time. Please integrate the streaming with smart speakers to provide a better experience. Thank you!
Outstandingly human!
Presto Classical’s article “Our Streaming Journey - Part 1” was critical to my being pretty sure already that I will continue with a paying subscription at end of trial, specifically because you mention user-creatable playlists in your plans for the next 6-12 months. The lack of knowing whether Apple will bring any new features to their Apple Music Classical app is why I’m leaving them. They don’t seem to respect listeners enough to talk to us about what they’re doing and planning! Please continue the “Journey” articles to keep us informed!
Also, I want to say that the way you present the music is superior to anything I’ve seen with the other current services, and I’ve tried them all: Apple Music Classical, IDAGIO, Qobuz, Tidal, Spotify, etc. Like the the now-defunct Primephonic before they sold to Apple, I feel like your service has humans on the other end (honorable mention to Qobuz editorials). Your organization by album has a real organic feel, like browsing in a music store (please do not prioritize playlists over this approach, when you roll those out). The Contents, About, Explore, and Purchase tabs under each album are genuinely helpful and informative. The arrangement of information under the Content tab alone is so polished in design that it reminds me of the track listings in CD liner notes. The Explore tab further proves you’re on top of the metadata with album-related links to composers, works, artists, recording label, and genres. And the complete booklets/liner notes are indispensable when it comes to really getting into the music, not to mention there’s no libretto for opera otherwise.
Finally, your pay-per-second vs. pay-per-track for remuneration of recording artists really makes sense for classical, and I fully support this approach!
Outstanding work, overall. I’ll patiently wait for the curated and user-creatable playlists. Thank you so much!
Also, I want to say that the way you present the music is superior to anything I’ve seen with the other current services, and I’ve tried them all: Apple Music Classical, IDAGIO, Qobuz, Tidal, Spotify, etc. Like the the now-defunct Primephonic before they sold to Apple, I feel like your service has humans on the other end (honorable mention to Qobuz editorials). Your organization by album has a real organic feel, like browsing in a music store (please do not prioritize playlists over this approach, when you roll those out). The Contents, About, Explore, and Purchase tabs under each album are genuinely helpful and informative. The arrangement of information under the Content tab alone is so polished in design that it reminds me of the track listings in CD liner notes. The Explore tab further proves you’re on top of the metadata with album-related links to composers, works, artists, recording label, and genres. And the complete booklets/liner notes are indispensable when it comes to really getting into the music, not to mention there’s no libretto for opera otherwise.
Finally, your pay-per-second vs. pay-per-track for remuneration of recording artists really makes sense for classical, and I fully support this approach!
Outstanding work, overall. I’ll patiently wait for the curated and user-creatable playlists. Thank you so much!
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Almost wonderful
Music beautifully and very intelligently curated. What I’d hoped Apple Classical might be. No Chromecast (yet) means no hi-res streaming. Also no way of playing on a Mac. Fix that and it’s almost perfect.
