Prezzee eGift cards User Reviews

Customer Experience

Positive experience32.1% of reviews
Neutral2.4% of reviews
Negative experience65.4% of reviews

~ Based on 784 written reviews from the US App Store.

What users say

Is Prezzee eGift cards Safe?

Prezzee eGift cards appears safe based on user ratings. AppsHunter Safety Score for Prezzee eGift cards is 86/100.

This assessment is based on 3,823 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.3% of ratings point to a safe experience
1.1% of ratings suggest some concerns
17.6% of ratings point to a risky experience

~ Based on 3,823 App Store ratings for Prezzee eGift cards.

Is Prezzee eGift cards Legit?

Prezzee eGift cards appears to be a legitimate app. AppsHunter Legitimacy Score for Prezzee eGift cards is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wow!!!!!

This is absolutely awesome!!! If checking the balance is a problem download the app then all you have to do is hit the refresh button for your card to get current balance! No copy and pasting involved! Once you’re done with a gift card simply delete it! Also they give you the option to either keep your current gift card or trade it for another.
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Response from developer

Hi Lynn, thank you for your awesome feedback and for sharing such helpful tips with our community! We're thrilled to hear that you're enjoying the app and making the most of its features. Providing a seamless and convenient experience for our customers is exactly what we strive for. We truly appreciate your support and look forward to continuing to serve you. Team Prezzee! 🎁

Gift Cards

super easy to keep track of !!

Gift Cards don’t work!!

Do not purchase a gift card from this company!! They sell invalid gift cards to take your money and offer no refund or replacement. I purchased a $100 card from In Good Taste and it does not work and I’ve been emailing both companies for several days with no help from either. Save your money and purchase a gift card elsewhere. This company is a scam!
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So convenient

Prezzee gift cards are so easy to send and a convenient way to send a gift.

Dishonour gift cards

Prezzee dishonour their own gift cards. You have three months apparently to use his gift cards before they wipe the amount of the gift card.

They will not tell you this or indicate that the gift card is only honourable for three months as we all know a gift card is unable for 12 months. Some places honour a more better honourable date of 12 months plus

Their own team can’t even explain it. Don’t use them their pathetic.
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Great app at Xmas time

Super easy to use. Highly recommended

Horrible

Trouble EVERY time! I have used this app 2 times, and I’ve had trouble both times I’ve purchased with them.
The last time I purchased with them I spent an hour and a half trying to get a simple SMS code.
First time, shame on them. The second time, SHAME ON ME for thinking it would be different.
Horrible App!!
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Mr Ortiz

Mr Ortiz

Easy as…

Makes gift giving so easy for the people you can’t physically catch up with.

Loading Gift Cards

I’ve noticed that our gift cards aren’t coming in as quickly as they used to and it’s frustrating

Hassle Free

Prezzee e-gift cards have never failed to please the people I send to no matter how big or small the amount .
So many brands to choose from. Thanks Prezzee for doing the hard work for me.

Can’t access gift card

See above

Bad

Awful

Gumble

Excellent

Great app

Great app Never had an issue sending to other people or using it in store or online

Bad customer service

Purchased a gift card for Sam’s Club and after a few hours still not able to see gift card on prezzee app

Disaster

So I made a gift card purchase through afterpay and created an account on Prezzee what failed to register is the platform switched from being USA location to Australia WTH!!

I then tried to change the location to USA and when I tried to change the geolocation account the app didn’t recognize my email so I then tried to make a new account the app then said the account was existing. At this point I was frustrated.

I then reached out to customer service what a joke. First you have to deal with the so called Ai which I would have preferred a 3 grader to help me instead. I spent over 45min submitting my email and name only because if you leave this stupid app during customer support the app automatically closes your chat so you have to log in again text with Ai (what a joke) then another live agent.

I asked to cancel my gift card and they won’t due to this app policy. WORD OF ADVICE DO NOT USE THIS APP… you will never get your money back now I have no gift card and they stole my money. Pathetic app
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Response from developer

Hi there, Thank you for bringing this to our attention. We take your feedback seriously and are actively working to resolve these issues promptly. Our team is currently investigating the matter to prevent similar occurrences in the future. We apologise for any inconvenience this may have caused you and would like to make it right. If there is anything else we can assist you with, please contact us directly at help@prezzee.com.

Too hard to use

Just too much hard work trying to work out how to use the gift. Not user friendly

Bad customer service

Chatbot is useless. You can’t get a human to help. No one ever answers the phone when you call.Terrible!

Preeze gift cards

I feel like their rules and regulations are very rigid. They failed me to swap from a double booking made from Airbnb to curry’s. I didn’t request money back but wanted to use my gift. Now I’m stuck with an e-gift that I don’t need.