Wow!!!!!
Response from developer
Hi Lynn, thank you for your awesome feedback and for sharing such helpful tips with our community! We're thrilled to hear that you're enjoying the app and making the most of its features. Providing a seamless and convenient experience for our customers is exactly what we strive for. We truly appreciate your support and look forward to continuing to serve you. Team Prezzee! 🎁
Gift Cards
Gift Cards don’t work!!
So convenient
Dishonour gift cards
They will not tell you this or indicate that the gift card is only honourable for three months as we all know a gift card is unable for 12 months. Some places honour a more better honourable date of 12 months plus
Their own team can’t even explain it. Don’t use them their pathetic.
Great app at Xmas time
Horrible
The last time I purchased with them I spent an hour and a half trying to get a simple SMS code.
First time, shame on them. The second time, SHAME ON ME for thinking it would be different.
Horrible App!!
Mr Ortiz
Easy as…
Loading Gift Cards
Hassle Free
So many brands to choose from. Thanks Prezzee for doing the hard work for me.
Can’t access gift card
Bad
Gumble
Great app
Bad customer service
Disaster
I then tried to change the location to USA and when I tried to change the geolocation account the app didn’t recognize my email so I then tried to make a new account the app then said the account was existing. At this point I was frustrated.
I then reached out to customer service what a joke. First you have to deal with the so called Ai which I would have preferred a 3 grader to help me instead. I spent over 45min submitting my email and name only because if you leave this stupid app during customer support the app automatically closes your chat so you have to log in again text with Ai (what a joke) then another live agent.
I asked to cancel my gift card and they won’t due to this app policy. WORD OF ADVICE DO NOT USE THIS APP… you will never get your money back now I have no gift card and they stole my money. Pathetic app
Response from developer
Hi there, Thank you for bringing this to our attention. We take your feedback seriously and are actively working to resolve these issues promptly. Our team is currently investigating the matter to prevent similar occurrences in the future. We apologise for any inconvenience this may have caused you and would like to make it right. If there is anything else we can assist you with, please contact us directly at help@prezzee.com.
