No just no
DO NOT USE THIS SCAM OF AN APP. The customer service is nonexistent. I’ve been using them for months with no problems and then all of a sudden yesterday the “card” I made was declined. So I had to cancel that transaction. Boom I’m out $40 and can’t buy groceries. Then I tried again today thinking it was just a simple mistake. WRONG. It wouldn’t let me even add the card this time and now I’m out another $40. F this company for real.
Show more
The orders fail more than they work
This app is so frustrating. There is no customer support, just an ai chatbot that loops with no real help
Poor Support & Unresolved Spending Power Issue”
Google Review
⭐️⭐️
Very frustrating experience with Four. I had about $1,200 in Spending Power before ordering from DTLR. DTLR repeatedly canceled my orders, and their support told me I was placing the order incorrectly, so I followed their instructions and tried again.
After these cancellations, my Spending Power dropped to only $70, even though I barely use Four. Four confirmed my claims were approved and refunds are being processed, but my Spending Power still has not been corrected.
I’ve also seen other customers report similar DTLR/Four issues, including cancellations affecting Spending Power. I pay for a monthly Four membership, yet I keep receiving automated/general responses instead of having someone investigate my account.
I’m still waiting for Four to escalate this to a manager or supervisor, determine what caused the drastic decrease, and correct the issue. Customers shouldn’t have their Spending Power affected by retailer cancellation problems that are outside their control.
⭐️⭐️
Very frustrating experience with Four. I had about $1,200 in Spending Power before ordering from DTLR. DTLR repeatedly canceled my orders, and their support told me I was placing the order incorrectly, so I followed their instructions and tried again.
After these cancellations, my Spending Power dropped to only $70, even though I barely use Four. Four confirmed my claims were approved and refunds are being processed, but my Spending Power still has not been corrected.
I’ve also seen other customers report similar DTLR/Four issues, including cancellations affecting Spending Power. I pay for a monthly Four membership, yet I keep receiving automated/general responses instead of having someone investigate my account.
I’m still waiting for Four to escalate this to a manager or supervisor, determine what caused the drastic decrease, and correct the issue. Customers shouldn’t have their Spending Power affected by retailer cancellation problems that are outside their control.
Show more
Yeah Right
Have a spending power but then when you select a store - now all of a sudden my spending power is 0. Dont believe the hype.
Unresponsive
I am disheartening that I pay the subscription fee so that I can shop at Walmart and use the pay with Four. I paid my total which was $22 and then I am not over the allotted amount which was $88 and the card continues to get declined. I reached out to customer service I got the AI bought and then I asked to speak to a real person and I’m just sitting here with nothing. I just want my refund at this point because very frustrated.
Show more
