Prime Time Shuttle User Reviews

Customer Experience

Positive experience38.8% of reviews
Neutral3.1% of reviews
Negative experience58.2% of reviews

~ Based on 98 written reviews from the US App Store.

Is Prime Time Shuttle Safe?

Prime Time Shuttle appears mostly safe based on user ratings. AppsHunter Safety Score for Prime Time Shuttle is 74/100.

This assessment is based on 281 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.8% of ratings point to a safe experience
3.6% of ratings suggest some concerns
30.6% of ratings point to a risky experience

~ Based on 281 App Store ratings for Prime Time Shuttle.

Is Prime Time Shuttle Legit?

Prime Time Shuttle appears to be a legitimate app. AppsHunter Legitimacy Score for Prime Time Shuttle is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The worst!

Terrible service! Half hour late for airport service and then showed up at the wrong location

Nice ride

Very good driver and got us to our destination faster than the eta…will use this service again

Okay thumbs up!

From point A to point B in a jiffy!

Cruises ride

Bijan was on time and got us to our destination safely! The car was clean and comfortable! Bijan was a excellent driver hope to use this service again

Last Night at LAX

Our driver Nita was gracious, friendly, and so accommodating! We really appreciated her.

Awesome

Prime Time Shuttle service has given us on time schedule and outstanding customer service, The driver’s are excellent, respectful and polite. We will be using the service again.

Easy booking, reliable transportation!

Our scheduled ride fell out last minute coming back from a trip abroad and it was easy to book last minute and the price was very reasonable!

On time and great communication

We used them twice in the past couple weeks going to and from OC to LAX. They were on time for both pickups, even after we had multiple delays in our flights on our way back. But as we updated our changed flights on their app, they knew when we landed and texted us with directions.
I liked that you pay the tip at the time of the booking. No awkwardness we left. Just a thank you and in with our day.
It was expensive, but cheaper and MUCH easier than a Lyft, etc. with 5 people and lots of luggage, age curbside pick-up.
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Going to the airport

On time, driver was happy and kind

Reliable, pleasant

1st time booking via Prime Time & it won’t be my last. 👍

Ride to the airport

You can pick your car you can pick your price. The application is so easy and friendly. I always like using it and the drivers are always on time.

Amazing Service

My go to airport shuttle. Drivers are always on time and courteous!

Good service, bad location

The process for getting from baggage claim to the Uber Lot is not great. When you get there it is like something they threw together. Basically a parking lot with a few popups. The software and driver were very good but the process to get to Prime Shuttle at 8:30 at night is not great.

Great ride

Easy to schedule and driver was there when we landed . Right went great overall.

Need serious development

The app consistently freezes or is unresponsive

Phone number

Updated phone number on app and had to verify reservation was canceled because the old phone still existed the app never updated phone number

MR E

Very good ride! Helpful 5 stars

Zone 20 pick up

I wasn’t informed till the last minute that pick up will be at the uber/lyft area. I availed of your service again cause the last time we were picked up just outside the door of the United Airlines. My wife can’t walk far and had the wheelchair service even. I know it is not the driver’s fault but I shiuld have been given me a heads up regarding this situation.
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Smooth

Trip from cruise terminal with family was easy and smooth. Rene our driver was on time, helpful and a very helpful.

Great on time service

Reliable and safe drivers. Showed up on time.