PRIV User Reviews

Customer Experience

Positive experience68.4% of reviews
Neutral3.0% of reviews
Negative experience28.6% of reviews

~ Based on 133 written reviews from the US App Store.

What users say

Is PRIV Safe?

PRIV - Salon delivered to you appears safe based on user ratings. AppsHunter Safety Score for PRIV is 96/100.

This assessment is based on 3,760 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 3,536 App Store ratings for PRIV.

Is PRIV Legit?

PRIV - Salon delivered to you appears to be a legitimate app. AppsHunter Legitimacy Score for PRIV is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

3 stars the app is good

I had 4 artist cancel on me, even on the day of my event!!! So buyer beware.

Not really

To be honest, the makeup was subpar I paid such an expensive price for I can honestly do my foundation much better apply eyeliner more seamlessly than the makeup artist. I don’t understand this was not worth it.

Last minute

Love this service easy and convenient

The worst

I booked services a month in advance. Get a notice 36 hours before appointment that there a problem with my payment. Ok. I see it’s an old card. Deleted and added new. Still getting denied. Email customer service who tell me all is good. Nope! Wake up to date of appointment to find out they are cancelled. What a waste of an app. Deleted off my phone.
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Sabrina

Sabrina was amazing today! She gave my daughter the best facial. She was prompt, kind and professional - I highly recommend her. I look forward to booking with her again. Jennifer

No shows are a problem

The biggest issue with Priv is that the ratings of the stylists/artists only incorporate the ones that were completed. If a person no shows (which has happened to me 2 out of 3 times), you are not allowed to pity hat feedback in their review bc the work was never “completed “. Therefore, people can no show or cancel at the last minute and keep their 5 star rating. Because of this and my experience with no shows particularly on this app, I’d be weary of using them for times when you really must have someone show up. They can be unreliable and there are no checks and balances to manage this in the system. Or a way for you, as the customer to know if you are choosing someone who no shows a lot or if you are getting a reliable person. I was told by priv they handle no shows behind the scenes which is probably bc they do not want those negative reviews in public.
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Sabrina

Sabrina was amazing today! She gave my daughter the best facial. She was prompt, kind and professional - I highly recommend her. I look forward to booking with her again.
Jennifer

Hair and makeup

Awesome service

Horrible service

Horrible service. Overpaid for what I received and they made me pay double because I did not like the given stylists portfolio!

Priv

This was a wonderful from scheduling the appointment. My therapist was highly experienced and had me relaxed with his soothing massage complete with aromatherapy. I would recommend this service to my friends and family

Lil🫶🏼

Absolute best.

Ford is a rockstar!

Could not have been happier with our day with Ford! She’s incredible. So kind, funny, personable, creative… just perfect!

Excellent service

Highly recommended!

Cristal

Cristal came in and went right to work. We explained what we wanted, and she nailed it perfectly. My daughters hair looked perfect for the pageant. We ended up booking her another time.

Great service and great professionals!

I am new to the app, but my first experience with the app and the service was amazing.

Fabulous Makeup Artist

Blair is extremely talented in applying makeup & lashes. She arrived timely with a professional setup to include a chair, lighting and a wide array of makeup. Her professional demeanor and positive attitude made me feel comfortable. My look was so fabulous that I received numerous compliments. I highly recommend Blair, and will use her again when I return to the DMV,
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It’s great the first time and then.......

Service just gets worse and worse. Been using them for over 2 years and you’d think they’d somewhat value that but no, they treat me like dog doo.

Amazing first time experience with Priv

I couldn’t have asked for a better first time glam app experience than what I had today. Keaira on time, professional, and had creative ideas for my glam. The airbrush was flawless and lasted all day. I’m very pleased and would definitely do this again.

Review

Angelina was fantastic. She took her time and even offered tips on how to strengthen my fine hair. 10/10 recommend!

Great service

Johanna is great and very professional