Inefficient
I am unable to add Permanent Visitors. It gives me an error every time. Unreal.
Horrible app
Horrible app.
Sucks!
Rates a NEGATIVE 10 stars!
Throw this away and start anew.
Unfortunately our HOA has deemed this the app to access all of our amenities.
Extraordinarily inconsistent.
Sucks!
Rates a NEGATIVE 10 stars!
Throw this away and start anew.
Unfortunately our HOA has deemed this the app to access all of our amenities.
Extraordinarily inconsistent.
Terrible
This app makes me change my password constantly and then doesn’t let me login. Can you guys please fix this. Terrible app
Works great
Didn’t notice any bug so far. The only thing was I had to uninstall and reinstall the app so it could update my list of properties. Except for that, no problem. People should be more conscious about their reviews.
Buggy and non intuitive UI
Wow the concept has so much promise, this company seriously needs UI/UX expert involved. The app is buggy and not at all user friendly or intuitive. I realize it is largely the role of the installer or association to configure things properly, but the executive team at Proptia should be embarrassed.
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Soooo frustrating
Trying to download app and it will not even give me a full reason why it will not let me sign up
Or reset password
Very frustrating
My wife tried to update to new release and it eliminated all saved guests
GO BACK TO OLD APP
Or reset password
Very frustrating
My wife tried to update to new release and it eliminated all saved guests
GO BACK TO OLD APP
User Interface
Detail pages do not adjust to iPhone screen. Most info is outside of viewable area. Not helpful at all.
Bugs and lack of functions
On the app’s Home Screen, if I choose to see my cars and go back to the Home Screen all options become frozen. I have to restart the app to click on anything else. Also, if I can add cars, why can’t I remove cars? That was an issue also on the desktop version. You can also not add a resident (if a child is now driving). May be done through the HOA but not clear at all.
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Garbage
Cannot log into my neighborhood and the help center is zero help.
Doesn’t work
You can’t even add a visitor half of the time, super buggy app. You can’t run an HOA like this
terrible app and service
app logs you out randomly and you have to re-enter your info each time as nothing is saved. you can submit tickets about your issue and they will just delete and log you out again without fixing anything. hate my hoa for using this app and i will continue to email complaints to my hoa about proptia.
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logs you out all the time
dev needs to do better
The QR code doesn’t work
My tenant and I tried different QR code generated by the App and none of them opens the gate. It only beeps.
Trash app design
For the amount of money I paid for my house I’m stuck with this awful awful horribly designed app for gate access.
People are resorting to keypad entry which is what ? 60 year old technology?
People are resorting to keypad entry which is what ? 60 year old technology?
Enhancements needed
This app does not work properly with Apple iPhones when the display is zoomed. Would love for this have to be enhanced to go with the zoom setting on iPhone..
Improved with update
App is great, works as it should. Did get logged out a couple times before this update but no problems now. I use it all the time.
Not sure why the low ratings
Not sure why the low ratings our community just launched Proptia and it’s like any other app you log in with a temp password and create your unique password. Our whole household has the app and we manage all of our visitors and send ePasses no problem. You literally just hit the Add Visitor button add the visitor name and hit Save…
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Horrible Coding
Just like the rest of the reviews, this is one of the worst apps that I’ve ever used. It’s so bad, that their latest “update” can’t even update. It’s just spinning and not updating and the developer called it “bug fixes” lol - you can’t make this stuff up.
Password issues
Cannot access. Reset password multiple times. This the worst.
Response from developer
Hi there — we’re really sorry you’ve had trouble logging in. We recently identified an issue affecting password resets for some users. This has now been fixed in our latest update. Please try again, and if you still experience issues, contact us at support@proptia.com so we can get you back in right away.
Way worse than version 1
There are 3 cars listed, none of which do we have anymore and no way to change them. Also the best hidden logout I’ve never seen.
Response from developer
Vehicle information access is managed by each community’s HOA or property management team. Some communities allow residents to add or edit vehicles directly, while others require changes to go through management. If your community doesn’t permit edits in the app, please contact your property manager, and they can update your vehicle details in the system for you.
