Proptia Reviews: Is It Legit?

Customer Experience

Positive experience27.8% of reviews
Neutral2.8% of reviews
Negative experience69.4% of reviews

~ Based on 36 written reviews from the US App Store.

Is Proptia Safe?

Proptia appears safe based on user ratings. AppsHunter Safety Score for Proptia is 94/100.

This assessment is based on 939 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
0.0% of ratings suggest some concerns
8.2% of ratings point to a risky experience

~ Based on 49 App Store ratings for Proptia.

Is Proptia Legit?

Proptia appears to be a legitimate app. AppsHunter Legitimacy Score for Proptia is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

Great application! Easy to use and understand.

Easy to use

Easy to use. Very clear as to how to list new visitors and easy to look up who’s there. I like the fact that they automatically give you two weeks and you don’t have to go through that with every person. Highly recommended.

Works great

Have been using this new version for a couple months. Easy. Efficient.

App and customer support

Recently added the Proptia App and needed help with setup and activation. Worked with Chris. He was extremely helpful and very patient!! Great customer support.

Garbage

To many bugs, no dedicated support. Have to rely on HOA member to trouble shoot but they don’t know the system. Do not invest in.

Act Together

Proptia really got their act together! The app is so easy to use.

Horrible app

Very glitchy app. Never works. Have to reinstall many times. Garbage

Resident

Like the new APP….nice User Interface and easy to use for an APP with so many options.

Useless

Downloaded the app but it will not allow me to create my account. Useless.

Inefficient

I am unable to add Permanent Visitors. It gives me an error every time. Unreal.

Horrible app

Horrible app.
Sucks!

Rates a NEGATIVE 10 stars!

Throw this away and start anew.
Unfortunately our HOA has deemed this the app to access all of our amenities.
Extraordinarily inconsistent.

Terrible

This app makes me change my password constantly and then doesn’t let me login. Can you guys please fix this. Terrible app

Works great

Didn’t notice any bug so far. The only thing was I had to uninstall and reinstall the app so it could update my list of properties. Except for that, no problem. People should be more conscious about their reviews.

Buggy and non intuitive UI

Wow the concept has so much promise, this company seriously needs UI/UX expert involved. The app is buggy and not at all user friendly or intuitive. I realize it is largely the role of the installer or association to configure things properly, but the executive team at Proptia should be embarrassed.
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Soooo frustrating

Trying to download app and it will not even give me a full reason why it will not let me sign up
Or reset password
Very frustrating
My wife tried to update to new release and it eliminated all saved guests

GO BACK TO OLD APP

User Interface

Detail pages do not adjust to iPhone screen. Most info is outside of viewable area. Not helpful at all.

Bugs and lack of functions

On the app’s Home Screen, if I choose to see my cars and go back to the Home Screen all options become frozen. I have to restart the app to click on anything else. Also, if I can add cars, why can’t I remove cars? That was an issue also on the desktop version. You can also not add a resident (if a child is now driving). May be done through the HOA but not clear at all.
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Garbage

Cannot log into my neighborhood and the help center is zero help.

Doesn’t work

You can’t even add a visitor half of the time, super buggy app. You can’t run an HOA like this

terrible app and service

app logs you out randomly and you have to re-enter your info each time as nothing is saved. you can submit tickets about your issue and they will just delete and log you out again without fixing anything. hate my hoa for using this app and i will continue to email complaints to my hoa about proptia.
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