Keystone Connection

Keystone Connection

by Cinc Systems, LLC

32 ratings
19 reviews
Free

Details

  • Released
  • Updated
  • January 5, 2023
  • March 11, 2026

Features

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About

Manage your community association from your mobile device. Make payments, view your account, access important documents, and submit requests. Designed for both homeowners and board members to streamline community interaction.

Make payments
View account ledger
Access community documents
Submit ACC requests
Submit work orders
Manage violations
Board tasks and reviews
Show original description

What's New in Keystone Connection

10.0

March 11, 2026

Version 10.0 contains the following: • Redesigned Payment screens to improve user experience and support Apple Pay. • Cephai now response with an improved response when it cannot answer a question. • You can now cancel your reservations within the cancellation period from the My Reservations screen. • UI improvements & bug fixes.

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User reviews

Terrible app

Terrible app

App sucks

Unable to make my payment, had to use the website.

Janky at best

It won’t allow me to see how current auto billing is set up but says it is. It wouldn’t allow me to save my phone number.

App doesn’t work

As the other reviews mentioned, creating an account is nearly impossible. Once you create your account and set your password it still does not let you log in. This issue has been reported for over a year yet this company has still done nothing to fix it. Absolutely embarrassing.

Terrible interface

Needs serious bug fixes

Developer apps

FAQ

What does the Keystone Connection app do?

The app allows homeowners and board members to interface with their community association. Users can make payments, view their account details, access community documents and directories, submit ACC requests and work orders, and manage violations. Board members have additional features for tasks, reviews, and approvals.

How do I log in to the app?

If you already have a login for your association's website, you can use the same email address and password to log into the app. If you don't have an account, you can register through the app, and upon approval, you'll receive an email to set your password.

What are the key features for homeowners?

Homeowners can easily switch between multiple properties, view their dashboard, access association documents and directories, pay assessments, and manage violations by adding comments and pictures. They can also submit ACC requests and work orders with attachments.

What are the key features for board members?

Board members can manage board tasks, review ACC requests and violations, access board documents, and approve invoices and work orders. These features are designed to streamline the administrative responsibilities of the board.

Is there a cost to use the Keystone Connection app?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements, indicating it's a complimentary service for community association members.