As good as it gets
I would like to have the option to edit the viewing of some of my accounts. I’d like to be able to hide my savings account so that I don’t see how much I’ve saved.
Love it
It’s easy, user friendly and zelle is great and so much more secure. A+
Very convenient & Easy to use app!
I really appreciate having access to my accounts with the Provident mobile app.
So quick and simple to check balances, make deposits and transfers!
P.S. staff at branches and 800 number are very helpful as well.
So quick and simple to check balances, make deposits and transfers!
P.S. staff at branches and 800 number are very helpful as well.
Fix this app
Theres no reason this app should be so difficult to load. Very annoying in urgent situations. This credit union also didn’t help me retrieve my money when It was stolen by a scammer. They even went so low and suspected me of being a liar! Crazy!
Long time member
My dad opened an account for me many years ago when Provident CU was the California Teachers Association Credit Union. The services and terms for accounts are good and the tellers are always very helpful.
Business banking
The mobile app is OK! but at times it freezes a lot. Then I have to start all over and re-login in.
Banking good, app is opposite
I find myself resetting my password multiple times.
Slow
Slow app slow everything
Worst app
This app is so slow and clunky every other bank has a way better app
Peak
0 ads = 5 stars
Worst banking app
Just use SOFI. This app is slow and terrible to use.
Slow, slow, slow
App open speeds are abysmal. Sometimes it won’t even open. Check deposit feature is glitchy and clunky. Bank apps should be smooth and without friction. Not the case with PCU.
Provident app
The app takes a very long time to load when you are not at home, or it just keeps spinning.
Transfer
It took a few times to figure out why my card wasn’t activated and locked but everyone I spoke to was very kind and I think you should close at 2p there is no reason to be open till 4p on Saturdays!
Transfers
It is so easy to move my money where it is needed. Thank you!
Good people!
I have been very satisfied with provient. Theres a real person who cares on the other end of the line. And that is nice!
Not completely user friendly
A bit primitive. Also when paying the credit card it does not distinguish clearly between the Minimum Payment, The Statement Balance, and the Total Balance. You have to pull a statement. Which in this era you should have a button for each option of payment. And with immaculate credit and cards with no limit and a credit score over 800 this is one of my oldest credit cards since 2015 and have never gotten a credit line increase. And it’s 2026. I just keep it for the history. I never use it any more because of the lack of trust.
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Best
Very good bank
Trusted
Provident has been my credit union since I was a kid. Everyone is so patient and supportive. I especially appreciate how diligent they are in matters of security and verification.
App performance review
Very smooth and easy app operation excellent!!
