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Prudential - MyBenefits

Prudential - MyBenefits

Supplemental Health claims

19 ratings
17 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • September 17, 2025
  • June 11, 2026

Developer

PRUDENTIAL FINANCIAL, INC
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About

Easily submit and track supplemental health claims for accident, critical illness, and hospital indemnity benefits. Securely log in, upload documents with your device's camera, and receive real-time status updates. Manage your claims on any device, anytime, anywhere.

✓Secure biometric login
✓Submit and view claims
✓Real-time claim status updates
✓Upload documents via camera
✓Choose payment options
✓Seamless web/app claim management
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What's New in Prudential

1.14

June 11, 2026

1) Marketing video on view coverage page. 2) Document upload bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Horrible

App does not work been trying to file a claim for several days and it will not let me. Pointless app!!
Chad11988Chad11988

This App Stinks

Never works. Been trying to file a claim for weeks now. It’s like they purposely make it difficult so that they don’t have to pay out..
Hoontar WalkeeHoontar Walkee

Losing $1000 due to incompetence

I need to upload documented proof of a hospital visit to receive a $1,000 hospital indemnity benefit, but they won’t let me upload both on the app and on the website!!!
nerd from chicagonerd from chicago

Cannot login

Keep receiving message “cannot connect to authentication server” when trying to login.
null0987654321null0987654321

Doesn’t work

App does not recognize login credentials most of the time. On the odd occasion it does login, the app freezes on half the pages requiring a restart with no guarantee of being able to get back in. Sadly, the website isn’t much better
Tatsuyo619Tatsuyo619
See 12 more reviews

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FAQ

How do I log in to Prudential MyBenefits?

You can log in securely using biometrics like fingerprint or face recognition. If you haven't already, you'll need to create a login at the Prudential MyBenefits website (www.prudential.com/mybenefits) and use your employer's name or ID.

What types of claims can I submit with Prudential MyBenefits?

Prudential MyBenefits allows you to submit and track claims for Accident, Critical Illness, and Hospital Indemnity employer insurance benefits.

Can I submit documents through the Prudential MyBenefits app?

Yes, you can use your device's camera to upload claim documents directly within the app, which simplifies the process compared to scanning and emailing.

How will I know the status of my claim with Prudential MyBenefits?

The app provides real-time updates on your claim status and sends push notifications for important claim-related information.

Is Prudential MyBenefits available on Android devices?

Based on the provided data, the app is currently supported on iPhone and iPod devices. Information on Android availability is not specified.

How often is Prudential MyBenefits updated?

The app was last updated on February 1, 2026, with version 1.12. This indicates a relatively recent update, suggesting ongoing development and maintenance.

What is the user rating for Prudential MyBenefits?

The app has a rating of 3.0 stars based on 4 user ratings. This suggests a mixed reception from its current user base.

Can I start a claim on the Prudential MyBenefits website and finish it in the app?

Yes, the app offers seamless management of your claim across devices. If you began a claim on the MyBenefits website, you can easily switch to the app to continue managing it on the go.