PSECU Mobile User Reviews

PSECU Mobile
PSECU Mobile
Pennsylvania State Employees Credit Union

Customer Experience

Positive experience59.4% of reviews
Neutral7.3% of reviews
Negative experience33.3% of reviews

~ Based on 165 written reviews from the US App Store.

What users say

Is PSECU Mobile Safe?

PSECU Mobile appears safe based on user ratings. AppsHunter Safety Score for PSECU Mobile is 96/100.

This assessment is based on 31,648 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 31,648 App Store ratings for PSECU Mobile.

Is PSECU Mobile Legit?

PSECU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for PSECU Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No Complaints

Easy to use.

Great app!!

I love this app! I love the features and continual improvements. It makes online banking so easy!

Mark

I find this app very user-friendly, even for an old guy like me. So much easier than going to a bank somewhere..

Helpful App for Banking

This is the easiest most convenient app for checking balances, transfers, autopay anything you have with your banking it’s simple to find and I’m glad I have this bank!

Great banking option!

I have a savings, Roth IRA and car loan through PSECU. I am very happy with their rates and service. Any time I need help or have a question, they are quick to respond. I recommend them for all your needs.

Appreciative Member

Really appreciate the ease of use, and efficiency of the PSECU Mobile App.

None

You’re the best

Great with one exception

Really appreciate the ease of use and operability of this app. However, not sure why when depositing a paper check recently I had to try scanning about a hundred times because the green lines jump all over the place and won’t line up no matter how steady I hold the camera. Never did this before and I haven’t changed anything on my end.
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Great people

Always helpful for me and grandkids

Easy and useful

This app is easy to use, and I find myself logging in daily.

Works great

This app has more options and works much better than most big bank apps.

Happy Customer right here!!

We’ve been with a local bank in our town for well over 20 years… Had enough of the nonsense & made the switch to PSECU. We couldn’t be happier with the Credit Union. We DO wish there was a local branch closer to Bloomsburg, we have to drive an hour to Harrisburg if we want a face to face… Well worth the drive though!
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Viewing issues after latest update

Could the top bar in the app be made smaller? It takes up almost a third of my screen and I am left with a smaller area to view my accounts. It makes it difficult to see more than 4 accounts at a time when I used to be able to see a lot more. Other than that the app has had few bugs through the years, 2 stars is due to the recent update making the viewable area too small. Also, please remove the ACH:Payment, ACH:Deposit, etc. from in front of transactions in my accounts. I cannot read where the transaction originated and it is making it very difficult to track expenses quickly. Will change to 5 stars if these items get fixed in a later update
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Very Efficient

I love how responsive the App is! Easily accessible whenever I need it!

It’s great

Everything works

Not Happy with the Update

When an update says "we promise to make this painless" I don't expect to have to agree to a 20 page agreement, much less be locked out of viewing my accounts until I have the time to read it. I did it at a time when I couldn't access a browser... That is not painless!

Jennifer Spangler

PSECU is always willing to help you out with your account

Accessibility

Easy to use and browse around.

Broken

Takes forever to load, sometimes doesn’t, have to close and try again.

Great app except for depositing checks

The app is great and I love how accessible it is the only thing that is a constant struggle is when I need to deposit a paper check. I struggle as a blind person in getting all of the sides lined up even with the automatic picture feature it seems like it can consistently get the front but never the back.
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