Pueblo Bonito User Reviews

Customer Experience

Positive experience28.2% of reviews
Neutral7.4% of reviews
Negative experience64.4% of reviews

~ Based on 188 written reviews from the US App Store.

What users say

Is Pueblo Bonito Safe?

Pueblo Bonito appears safe based on user ratings. AppsHunter Safety Score for Pueblo Bonito is 94/100.

This assessment is based on 11,959 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
2.3% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 11,959 App Store ratings for Pueblo Bonito.

Is Pueblo Bonito Legit?

Pueblo Bonito appears to be a legitimate app. AppsHunter Legitimacy Score for Pueblo Bonito is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unas Vacaciones Innovitable

Muchas Gracias Pueblo Bonito Sunset !! I love it !!

room service

I want to see the room service is great but as far as the timeframe it needs to be shorter and I understand the need for serving all the residents or should I say hotel guest scenario but shortening the timeframe for rooms. The rest would be great other than that. Five stars make sure that you tip.

Beautiful Property

The property is beautiful and the service is excellent. We also enjoyed the food. All of the food except the 1950’s diner. The service there was horrible! The only other thing we did care for is the golf cart situation. To go anywhere on the property you have to wait for a golf cart person to pick you up. Sometimes it’s so many ppl you have to wait for a while. Other than that we had a GREAT time.
Show more

Nice

Love the app and love the resort even more

Phenomenal Resort

Everything we expected and more. The Service, Food, Pools, Rooms,etc…It’s all top notch. I highly recommend this Resort.

No water

Roaches in first unit. No water in any faucet in unit 1683 for hours. Not even to flush the toilets….

Old and expensive

This place smells like mold and is falling apart

Horrible Place

Cockroaches in our room. Got checked in 2 hours after we were supposed to. Room had unmade beds as if it was never cleaned. Can’t use app to order room service. The list goes on and on.

Awesome Customer Service

Very professional personnel. The customer service here is top notch. I was having issues with the app which they fixed. They also have made our reservations for various activities which I appreciate. I appreciate the fact that everyone must have identification to be here which makes the vacation secure. This is a fantastic place to vacation!! Thank you to all of the personnel here for all of your patience. You are truly appreciated!!!
Show more

“Desayuno de dueńos”

Pésimo recibimiento y actitud hostil de parte del rep de ventas.

App Review

Once you got all logged into the app, it seemed pretty intuitive… But it’s a little confusing that you can’t put special characters in your password is messed up at first. We haven’t gotten any room service so I can’t come in on that quite yet.

Wonderful time!

Having a great time at Pueblo Bonita Los Cabos! Celebrating our 20th anniversary’s!! Place is clean. Staff is very prompt, conscientious and polite. Food is great and drinks are plentiful! Highly recommend!!

Paradise

Exception experience

Piden más datos que en el check-in

Solo quería ver el menú y tal vez pedir algo pero piden más datos que al momento del Check-in, obligatorios, crear cuenta, etc, etc.
Decidí no usar la app y borrarla

dinner reserve

i wish we could reserve tables for dinner from the app.

1900 bldg

Just got to the room that was “ready”-hot tub dirty and doesn’t work

Not great

Better than nothing if you are staying here. It’s a mediocre app at best, but needed for ordering and reservations

We love the Pueblo Bonito

We love this place. Perfect for families with kids and teens. Very safe.

Tranquility & Beauty

Every time we took the shuttle to Cabo & experienced P.B. Sunset, Rose or Blanco, it seemed overwhelming & chaotic, we longed to get back to our intimate, relaxed, tranquil Pacifica … like going out in the world & coming back to beauty, & tranquility …
We are in the tower, Eduardo & Hannia are our ‘super concierge’ butlers … never thought we would utilize them much but they’ve done everything for us, all we do is enjoy.
The entire resort is small, & yet it’s not crowed, it’s easy to access everything & there’s always enough areas by the pool … we still have a week here. The restaurants are amazing as well. Shuttles to all the other PB resorts - easy peasy ❣️
Show more

Golf N Spa

Great breakfast and service. People are friendly and very attentive.
Quiviera area is quiet and enjoyable. The staff was awesome.