Nice
Love the app and love the resort even more
Phenomenal Resort
Everything we expected and more. The Service, Food, Pools, Rooms,etc…It’s all top notch. I highly recommend this Resort.
No water
Roaches in first unit. No water in any faucet in unit 1683 for hours. Not even to flush the toilets….
Old and expensive
This place smells like mold and is falling apart
Horrible Place
Cockroaches in our room. Got checked in 2 hours after we were supposed to. Room had unmade beds as if it was never cleaned. Can’t use app to order room service. The list goes on and on.
Awesome Customer Service
Very professional personnel. The customer service here is top notch. I was having issues with the app which they fixed. They also have made our reservations for various activities which I appreciate. I appreciate the fact that everyone must have identification to be here which makes the vacation secure. This is a fantastic place to vacation!! Thank you to all of the personnel here for all of your patience. You are truly appreciated!!!
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“Desayuno de dueńos”
Pésimo recibimiento y actitud hostil de parte del rep de ventas.
App Review
Once you got all logged into the app, it seemed pretty intuitive… But it’s a little confusing that you can’t put special characters in your password is messed up at first. We haven’t gotten any room service so I can’t come in on that quite yet.
Wonderful time!
Having a great time at Pueblo Bonita Los Cabos! Celebrating our 20th anniversary’s!! Place is clean. Staff is very prompt, conscientious and polite. Food is great and drinks are plentiful! Highly recommend!!
Paradise
Exception experience
Piden más datos que en el check-in
Solo quería ver el menú y tal vez pedir algo pero piden más datos que al momento del Check-in, obligatorios, crear cuenta, etc, etc.
Decidí no usar la app y borrarla
Decidí no usar la app y borrarla
dinner reserve
i wish we could reserve tables for dinner from the app.
1900 bldg
Just got to the room that was “ready”-hot tub dirty and doesn’t work
Not great
Better than nothing if you are staying here. It’s a mediocre app at best, but needed for ordering and reservations
We love the Pueblo Bonito
We love this place. Perfect for families with kids and teens. Very safe.
Tranquility & Beauty
Every time we took the shuttle to Cabo & experienced P.B. Sunset, Rose or Blanco, it seemed overwhelming & chaotic, we longed to get back to our intimate, relaxed, tranquil Pacifica … like going out in the world & coming back to beauty, & tranquility …
We are in the tower, Eduardo & Hannia are our ‘super concierge’ butlers … never thought we would utilize them much but they’ve done everything for us, all we do is enjoy.
The entire resort is small, & yet it’s not crowed, it’s easy to access everything & there’s always enough areas by the pool … we still have a week here. The restaurants are amazing as well. Shuttles to all the other PB resorts - easy peasy ❣️
We are in the tower, Eduardo & Hannia are our ‘super concierge’ butlers … never thought we would utilize them much but they’ve done everything for us, all we do is enjoy.
The entire resort is small, & yet it’s not crowed, it’s easy to access everything & there’s always enough areas by the pool … we still have a week here. The restaurants are amazing as well. Shuttles to all the other PB resorts - easy peasy ❣️
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Golf N Spa
Great breakfast and service. People are friendly and very attentive.
Quiviera area is quiet and enjoyable. The staff was awesome.
Quiviera area is quiet and enjoyable. The staff was awesome.
Just arrived
We reserved a 3 bedroom presidential suite. Spent 8 months calling every week to try to confirm we had a working elevator in our building or first floor. As two people in our party are 75 and can’t do stairs. Got here and they don’t have a room we reserved in a building with a working elevator. Now we have to split up into separate rooms not even connected. Our family travelled from many states to meet here and be together.
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Not Enough Staff
I notice less people here, but also less staff. Long waits for golf carts, getting into restaurants and feel like I’m being told ‘no’ a lot. The workers that are here are working very hard - but I’m tired of waiting a long time for everything.
Just complicated to figure room service
Spent a good 20 minutes to figure room service for food
