Can’t Cancel & Terrible App!
Im forced to give it a star grrrr! I am unable to cancel this service. I followed the directions to cancel my account to no avail. Very dishonest for a religious company. I now need to cancel my payment method to discontinue the service. And the app is horrible. Please don’t waste your time and money on this service!
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App is glitchy and slow!
Frustrating to try to get through a show. The app is glitchy and slow and frequently loses connection. It doesn’t save my place in the middle of a movie and I can’t save things to my watch list. I have removed the app, restarted my iPad and then restarted the app per tech support and that did not fix it. I am regretting paying for a year subscription.
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Great purpose terrible site
Unfortunately, the app is so slow. I could never load anything to watch so basically I’m gifting my money.
Impossible to cancel
I have been trying for months to cancel to no avail. Every time it says it was cancelled it goes on to charge me again the following month. Very dishonest company.
No customer support
Tried to sign into my account will not allow me to sign into my account. It has locked my account. No Customer Service available.
AMAZING
THE BEST!!!!!!!
Refreshing Movies for my soul
So wonderful to have a place my family can go to watch movies that bring laughter, Joy, hope and still have a message of Hope and faith!
Review
Great series and movies
Trouble
Can only get on phone and can’t get help from your help line until Monday.
Excellent content
PureFlix provides access to outstanding content. The movies and other programs that are available are truly uplifting and many of them are focused on God. I truly appreciate this! The only problem I have with this app is that it never functions properly. it doesn’t allow me to continue watching a movie that I started. Other times I click on a movie and I get nothing but a black screen. Despite the fact that I have the latest iPhone and it is completely updated they’re continuing to be problems with this app. I sincerely hope the app improves, making my access to these wonderful programs easier.
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Great App
I really enjoy watching Pure Flix. I love its series and movies—it has some of the best content for me.
Poor TV Captions
I would rate it higher if my Samsung TV App would be able to properly display captions and sub-titles, fully on-screen instead of being off screen.
Trouble
The app on the phone works nicely
But the app on TV is really really struggling. It lags it black screens it has so much time in between you picking something to when it actually decides to let it choose it or play it or let you see the The view.
I’m paying money for this app and cannot use it
spent hours trying to watch this or that
Sometimes it decides to work OK, but you never know and three times just now today it has black screen and then went back to the beginning of the show
You can’t pass forward you can’t rewind because of all the lagging and the black screening
Would really really love some help
Let me know what is going on. I don’t have trouble with any other apps on my TV.
Please help
But the app on TV is really really struggling. It lags it black screens it has so much time in between you picking something to when it actually decides to let it choose it or play it or let you see the The view.
I’m paying money for this app and cannot use it
spent hours trying to watch this or that
Sometimes it decides to work OK, but you never know and three times just now today it has black screen and then went back to the beginning of the show
You can’t pass forward you can’t rewind because of all the lagging and the black screening
Would really really love some help
Let me know what is going on. I don’t have trouble with any other apps on my TV.
Please help
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Clean & Safe
I love Great American because I know I won’t accidentally come across anything that I don’t want to see or expose others to. ❤️
App is awful
Why can’t I turn off autoplay? Your app is incredibly slow on my fire stick but works a little better on my Apple TV. Had to rest PW recently for no apparent reason. Terrible app. But love the content.
Paid for the year
This app only works about 10% of the time. It’s been weeks of trying to open it and it does not work. When it does, it glitches and doesn’t hold places in shows. I regret the purchase.
Loss of connection
We love the movies that we are able to pull up from pure flex. They all have been great and enjoy them. Our only problem is the movie can freeze and then we’d lose connection. This can happen several times when we were watching movies at night and it is quite a distraction and very hard to get it to start up again. Then we just turn it off . I have read other people have had that problem. I hope they get it fixed.
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I wish
We could have tha app on our TV!
I love the movies!
I love the movies!
Tv&phone
I have pure flux on my tv y can’t it come up on my phone without having to pay for each one
Powerful content but glitchy
We live prefix but can’t watch it with ease in the tv. It won’t respond to the Apple Remote or other remotes we have. Please fix so we can enjoy!!
