Unfortunately Hopless
Unfortunately could not connect
No good
Many flights and despite deleting and reinstalling on every flight it won’t work l. Latest edition iOS upgrade on iPhone 14 pro max
ALL_CAPS_WITH_UNDERSCORE_SPACES_ERROR_MESSAGES_WHEN_DOWNLOADING_APP
Title says it all really. Got a horribly formatted error message telling me I need to provide more access than I want to in order for app download to continue. Haven’t even opened app yet and am thinking I won’t bother - better to just read my book on the flight instead,
Rubbish app
Unable to view the supposed 2500 titles to preview what’s on prior to traveling next week, yet the Q website states the only way to preview is via the app. Click on the app and can’t preview anything. Rubbish
Continuously drops out
Maybe it’s the older regional planes but this is incredibly unreliable and is prone to continuously dropping out.
Entertainment would imply it worked
Long day, late flight home - app says announcement in progress the whole time. Was looking forward to just relaxing, topped off by a late flight.
Sucks
Never works!!!!!!!!!!!!!!
Useless
Useless
Never works properly
It never works for me more than 15 mins in an hour. Useless utter rubbish
Doesn’t let me open the app
Downloaded it, I pressed it everywhere and it won’t open
Doesn’t connect
Even though there is entertainment available on the flight it doesn’t connect so I need to use safari to watch movies which is a pain
Ads, ads, ads and more ads
No way to check the trailer of a movie. Be prepared to endure repetitive and incessant ads at the beginning of each title.
Great improvements but some fixes needed
Re-discovered the qantas entertainment app recently. It works very smoothly on recent model devices. But still issues with announcements UI blocking the playback UI even after announcements have concluded. Have to hard stop the app and then restart. Good thing is that I can resume the movie conveniently. Bad news is that I must suffer through all the ads again. This really kills the experience, so detecting that the user has seen the ads should be tracked to avoid this poor experience. Apart from that it’s a great app
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Response from developer
Hi, thank you for the positive feedback. We’re sorry to hear about the announcement UI blocking your screen and forcing you to re-watch ads. To help us look into this and fix it, please email mobileappsupport@qantas.com.au with your: - Flight number - Flight date & time - Device model & iOS version We appreciate your help in improving the experience.
Entertainment on the cheap
Took a flight from Melbourne to Perth on a 737 800 last night. I was really surprised to find that there was no back of seat screens or supplied laptops to view Qantas entertainment! It was BYO flight. First of all you have to through the rigmarole of downloading the Q entertainment onto your own equipment which if it’s your phone is too ridiculously small to see anything. Luckily I had my laptop with me so had to do the same all over again and reset passwords to enable me to download. Flight was nearly over before I got to watch anything! Really cheapskate from Qantas. I expect better form Q particularly as it’s a full fare inclusive service and not a budget airline.
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Good
I like it. Great for short flights. Easy to download and use
Disappointing due ads
There are too many ads that cannot be skipped. Users (who already paid to be onboard a full service carrier) must sit through several minutes of ads each and every time they start a show.
Inoperable on VisionOS
Even via compatibility mode.
not good
they did not add dexter for watching but i am satisfied of the flight i guess
Caught out
Got to the airport info says no viewing portals download app did that but no headphones supplied
Useless Low Volume
When using this app the volume was so low I could not use it. Very frustrating! Poor range of movies with no search feature.
