Qantas Entertainment User Reviews
Customer Experience
~ Based on 109 written reviews from the US App Store.
What users say
Summarized from real user reviews of Qantas Entertainment. Based on 77 reviews and a 4.3/5 average, it highlights the 6 positives and 15 negatives reviewers mention most about this Travel app.
Positive things
- 📺Good entertainment selection and variety of movies/shows
- 📱Easy to download and use on personal devices
- 🎧Ability to connect wireless headphones for viewing
- ⏸️Resume functionality allows continuing where you left off
- 🎬Thoughtfully designed app interface
- 📡Works well on newer model devices with stable performance
Negative things
- 🐛App frequently crashes during playback
- 📵Won't open or connect properly
- 🎯Excessive unskippable ads before content
- 🔊Headphone requirement prevents accessibility for deaf/hard of hearing users
- 📶Slow WiFi connectivity and buffering issues
- 🔄Freezes when in-flight announcements occur
- 📱Incompatible with older iOS versions and devices
- 🎬Limited movie/show selection on some flights
- ⚠️App requires headphones even for caption-only viewing
- 🔌Won't recognize Bluetooth or wireless headphones
- ❌Service unavailable on certain flight routes
- 🔄Requires rewatching ads after app restart
- 📊Unreliable and inconsistent performance across flights
- 🎥Videos play for only 1-3 minutes before freezing
- 🌐Landscape mode not supported on some devices
Is Qantas Entertainment Safe?
Qantas Entertainment appears mostly safe based on user ratings. AppsHunter Safety Score for Qantas Entertainment is 83/100.
This assessment is based on 77 user ratings, with an App Store average of 4.3/5.
Safety Analysis
~ Based on 76 App Store ratings for Qantas Entertainment.
Is Qantas Entertainment Legit?
Qantas Entertainment appears to be a legitimate app. AppsHunter Legitimacy Score for Qantas Entertainment is 80/100.
Based on 80 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Maybe it’s the older regional planes but this is incredibly unreliable and is prone to continuously dropping out.
Long day, late flight home - app says announcement in progress the whole time. Was looking forward to just relaxing, topped off by a late flight.
Never works!!!!!!!!!!!!!!
Useless
It never works for me more than 15 mins in an hour. Useless utter rubbish
Downloaded it, I pressed it everywhere and it won’t open
Even though there is entertainment available on the flight it doesn’t connect so I need to use safari to watch movies which is a pain
No way to check the trailer of a movie. Be prepared to endure repetitive and incessant ads at the beginning of each title.
Re-discovered the qantas entertainment app recently. It works very smoothly on recent model devices. But still issues with announcements UI blocking the playback UI even after announcements have concluded. Have to hard stop the app and then restart. Good thing is that I can resume the movie conveniently. Bad news is that I must suffer through all the ads again. This really kills the experience, so detecting that the user has seen the ads should be tracked to avoid this poor experience. Apart from that it’s a great app
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Took a flight from Melbourne to Perth on a 737 800 last night. I was really surprised to find that there was no back of seat screens or supplied laptops to view Qantas entertainment! It was BYO flight. First of all you have to through the rigmarole of downloading the Q entertainment onto your own equipment which if it’s your phone is too ridiculously small to see anything. Luckily I had my laptop with me so had to do the same all over again and reset passwords to enable me to download. Flight was nearly over before I got to watch anything! Really cheapskate from Qantas. I expect better form Q particularly as it’s a full fare inclusive service and not a budget airline.
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I like it. Great for short flights. Easy to download and use
There are too many ads that cannot be skipped. Users (who already paid to be onboard a full service carrier) must sit through several minutes of ads each and every time they start a show.
Even via compatibility mode.
they did not add dexter for watching but i am satisfied of the flight i guess
Got to the airport info says no viewing portals download app did that but no headphones supplied
When using this app the volume was so low I could not use it. Very frustrating! Poor range of movies with no search feature.
Can watch movies or listen music too slow
This is the worst airline app I have ever used by a very long way
Movies section is half decent but not the biggest selection, 3d map janky af and no music only stupid audiobooks for nerds, not a great app, the screens on the seats were much better, bring them back!
You can’t skip forward 10 sec or scrub to find where you were watching without get a minute of ads every time
