Qantas Entertainment User Reviews

Customer Experience

Positive experience21.1% of reviews
Neutral3.7% of reviews
Negative experience75.2% of reviews

~ Based on 109 written reviews from the US App Store.

What users say

Is Qantas Entertainment Safe?

Qantas Entertainment appears mostly safe based on user ratings. AppsHunter Safety Score for Qantas Entertainment is 83/100.

This assessment is based on 77 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.3% of ratings point to a safe experience
9.2% of ratings suggest some concerns
10.5% of ratings point to a risky experience

~ Based on 76 App Store ratings for Qantas Entertainment.

Is Qantas Entertainment Legit?

Qantas Entertainment appears to be a legitimate app. AppsHunter Legitimacy Score for Qantas Entertainment is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Continuously drops out

Maybe it’s the older regional planes but this is incredibly unreliable and is prone to continuously dropping out.

Entertainment would imply it worked

Long day, late flight home - app says announcement in progress the whole time. Was looking forward to just relaxing, topped off by a late flight.

Sucks

Never works!!!!!!!!!!!!!!

Useless

Useless

Never works properly

It never works for me more than 15 mins in an hour. Useless utter rubbish

Doesn’t let me open the app

Downloaded it, I pressed it everywhere and it won’t open

Doesn’t connect

Even though there is entertainment available on the flight it doesn’t connect so I need to use safari to watch movies which is a pain

Ads, ads, ads and more ads

No way to check the trailer of a movie. Be prepared to endure repetitive and incessant ads at the beginning of each title.

Great improvements but some fixes needed

Re-discovered the qantas entertainment app recently. It works very smoothly on recent model devices. But still issues with announcements UI blocking the playback UI even after announcements have concluded. Have to hard stop the app and then restart. Good thing is that I can resume the movie conveniently. Bad news is that I must suffer through all the ads again. This really kills the experience, so detecting that the user has seen the ads should be tracked to avoid this poor experience. Apart from that it’s a great app
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Entertainment on the cheap

Took a flight from Melbourne to Perth on a 737 800 last night. I was really surprised to find that there was no back of seat screens or supplied laptops to view Qantas entertainment! It was BYO flight. First of all you have to through the rigmarole of downloading the Q entertainment onto your own equipment which if it’s your phone is too ridiculously small to see anything. Luckily I had my laptop with me so had to do the same all over again and reset passwords to enable me to download. Flight was nearly over before I got to watch anything! Really cheapskate from Qantas. I expect better form Q particularly as it’s a full fare inclusive service and not a budget airline.
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Good

I like it. Great for short flights. Easy to download and use

Disappointing due ads

There are too many ads that cannot be skipped. Users (who already paid to be onboard a full service carrier) must sit through several minutes of ads each and every time they start a show.

Inoperable on VisionOS

Even via compatibility mode.

not good

they did not add dexter for watching but i am satisfied of the flight i guess

Caught out

Got to the airport info says no viewing portals download app did that but no headphones supplied

Useless Low Volume

When using this app the volume was so low I could not use it. Very frustrating! Poor range of movies with no search feature.

Qantas wifi too slow and clunky

Can watch movies or listen music too slow

Unreliable

This is the worst airline app I have ever used by a very long way

Mid af

Movies section is half decent but not the biggest selection, 3d map janky af and no music only stupid audiobooks for nerds, not a great app, the screens on the seats were much better, bring them back!

Needs a lot of work

You can’t skip forward 10 sec or scrub to find where you were watching without get a minute of ads every time