End user
Response from developer
We’re sorry for the inconvenience. The issue causing the app to close after OTP verification has been reported, and our team is working on a fix for an upcoming update. 📞 24162616 | +968 72222468
Crash
Response from developer
Dear customer, We are currently working on updating and improving the app. Kindly try again after the update. If the issue continues, please contact our call center or visit us for assistance. 📞 24162616 | +968 72222468
Qpay
I’m having an issue with your app. Whenever I try to request an OTP, I receive a “Request Failed” error, and the OTP is never sent.
I’ve already tried:
* Using multiple devices.
* Trying different internet connections.
* Reinstalling the app.
The same issue occurs on every device I use. Could you please check if there’s a problem with my account or your servers and help me resolve it?
Thank you.
اقبح تطبيق
Response from developer
نعتذر عن الصعوبة التي واجهتها أثناء التحقق من الوجه. نشكرك على ملاحظتك، ونعمل باستمرار على تحسين تجربة التسجيل والأداء الفني للتطبيق. للحصول على المساعدة، يرجى التواصل مع مركز الدعم: 📞 24162616 | +968 72222468
New registration
The app is not even responding that much fast so the mobile number is blocked for multiple wrong OTPs !!!? And all of that happened in less than a minute 😳
Response from developer
Dear Customer, we apologize for the inconvenience. kindly contact our call center for direct support: 📞 24162616 | +968 72222468
Can't register
Response from developer
Dear customer, We’re sorry for the inconvenience you’ve experienced. Kindly try updating or reinstalling the app, as recent changes have been applied. If the issue continues, please contact our call center and share the exact step where the issue occurs so our team can assist you accordingly: 📞 24162616 | +968 72222468
Needs serious update !
Response from developer
Dear customer, Thank you for your feedback. The photo verification step is required to ensure account security. Please make sure your photo is clear, well-lit, and matches your ID. If you continue to receive the mismatch message, kindly contact our call center so our team can review and assist you directly.📞 24162616 | +968 72222468
Bad not work non omani
Response from developer
Hi there, Thank you for your response. The app works for different nationalities who have an Omani National Card or a Resident Card in Oman. For more details, please feel free to contact our Customer Service team 24162616
Not working properly
Response from developer
We’re sorry for the inconvenience you experienced. The slowness you noticed may be due to temporary system updates being performed to improve performance. Our team is working to optimize the app speed — please try again later. You can also contact QPay Support for help: 📞 24162616 📞 +968 72222468
Bad not work non omani
بطيء
Response from developer
عميلنا العزيز، نعتذر عن الإزعاج، ونود إبلاغك بأن الفريق التقني يعمل حاليًا على معالجة بعض المشكلات المؤقتة بعد التحديث الأخير. نرجو منك المحاولة لاحقًا، وسيتم إعادة تشغيل التطبيق في أسرع وقت ممكن. شكرًا لتفهمك وتعاونك. يمكنك التواصل معنا لأي استفسار أو مساعدة عبر الرقم 📞24162616، +96872222468 فريق دعم تطبيق QPAY
Error
1 ⭐️ becuase 0 ⭐️ isnt possible
Response from developer
We’re very sorry for the trouble you faced. 🙏 This might be due to a recent system update. Our team is working hard to make the app run better and smoother. Please call us at 24162616, and we will help you directly.
Error
OTP
Response from developer
Dear customer, We’re sorry to hear that you’re facing issues receiving the OTP. Please make sure that your phone number is entered correctly and that you have a stable network connection. If the problem continues, kindly contact our support team through the app or our official channels — they’ll be happy to assist you and help complete your registration. If you’re still facing any issues, please don’t hesitate to contact our support team at QPay directly through the following numbers: 📞 24162616 or +968 72222468
