Questrade Edge Mobile User Reviews

Customer Experience

Positive experience19.8% of reviews
Neutral7.8% of reviews
Negative experience72.4% of reviews

~ Based on 192 written reviews from the US App Store.

What users say

Is Questrade Edge Mobile Safe?

Questrade Edge Mobile appears safe based on user ratings. AppsHunter Safety Score for Questrade Edge Mobile is 87/100.

This assessment is based on 97 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.7% of ratings point to a safe experience
3.1% of ratings suggest some concerns
8.2% of ratings point to a risky experience

~ Based on 97 App Store ratings for Questrade Edge Mobile.

Is Questrade Edge Mobile Legit?

Questrade Edge Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Questrade Edge Mobile is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very disappointed

Stuck every 2 min can’t even chat for help

Cant communicate

Terrible

Chat does not work

Link opens. Cannot type

Response from developer

Hi there, we're so sorry to hear about your experience with our chat service. This is certainly not the experience we wish for you to have. We'll be sure to share this feedback with our team for further review. We'd love to reach out to you directly to help you out or help troubleshoot this. Please let us know the best way we can contact you or you can provide us with your details via email at feedback@questrade.com and we'll be happy to chat further.

Cant communicate

Terrible

Unable to trade

This morning as of writing, no trade can be placed on this app no matter how you try.

Update: after trying for about 40 minutes. The App seems to be working again and accepting trades without giving out errors like it did previously. However, the unexpected outage led to missed opportunities.

Response from developer

Hi there, we're so sorry to hear about your experience with our Edge Mobile app when attempting to place trades. This is certainly not the experience we wish for you to have. We'll be sure to share this feedback with our team for further review. We'd love to reach out to you directly to help you out or help troubleshoot this. Please let us know the best way we can contact you or you can provide us with your details via email at feedback@questrade.com and we'll be happy to chat further.

Unreliable

App failed to work when attempting to trade options twice in the last 10 days.

Response from developer

Hi there, we're so sorry to hear about your experience with our Edge Mobile app when attempting to trade options. This is certainly not the experience we wish for you to have. We'll be sure to share this feedback with our team for further review. We'd love to reach out to you directly to help you out or help troubleshoot this. Please let us know the best way we can contact you or you can provide us with your details via email at feedback@questrade.com and we'll be happy to chat further.

Needs work for obvious use case

This app desperately needs a sort function that consolidates positions across accounts so you have a simple list of Positions ranked by mkt value. The Group Symbols function is not it. I want to see all my AAPL, GOOG, etc. summarized on a single line, regardless which account they’re in. Instead group symbols creates separate pages for each company with line items for each account’s holding of that symbol. Not very useful for overview.
Show more

Seriously, use a different broker.

I have given Questrade multiple chances because I really do think the UI design isn’t bad. But how do you not have a functioning brokerage on one of the most consequential days in market history? What are we paying all these commissions on contracts for

Response from developer

Hi there, thank you for taking the time to share your feedback with us and we've shared your review with our team for further review. If you'd like to share any additional feedback with us, please feel free to email us at feedback@questrade.com and we'll be happy to look into things further.

SpaceX ipo?

The help bot is useless… I’m probably going to move my accounts away from questrade as it’s frustrating me that I can’t find out how to get retail access to the SpaceX IPO

Response from developer

Hi there, we're so sorry to hear about your experience with our Edge Mobile app regarding your face ID. This is certainly not the experience we wish for you to have. We'll be sure to share this feedback with our team for further review. We'd love to reach out to you directly to help you out or help troubleshoot this. Please let us know the best way we can contact you or you can provide us with your details via email at feedback@questrade.com and we'll be happy to chat further.

Worst app

I already opened account when im login it shows to open an account please follow the steps

Unacceptable Issues After Stock Splits

I’m extremely disappointed with Questrade. After stock splits, I often lose access to the stock for several days or even over a week. When access finally returns, the dollar amount, share numbers, and average cost are incorrect. I’ve had to call multiple times just to get one issue fixed. This is frustrating, unacceptable for an investing platform, and I would not recommend Questrade.
Show more

no level 2?!

not good enough. back to mooD

Way worse than peers

I tried questrade the last 2 weeks, webull is my main platform. It is not even close to webull. Maybe if you pay for data on questrade, it will be closer to webull. But you get everything for free at webull. It has been a brutal demo and I certainly won’t be paying for market data nor switching from webull. Avoid!
Show more

Response from developer

Hi momo33443, thank you for sharing your feedback. We hear you — market data costs are a real pain point, and we understand how that shapes the experience when comparing platforms. We'd love the chance to make this right and have something we'd like to offer you. Reach out to us at feedback@questrade.com and we'll connect directly. In the meantime, we'd also love for you to try Questrade Pro, our new trading platform — we think it might change your mind.

Almost great.

All works well however when placing a trade why are not given the chance to enter either an amount or number of shares? Currently, I have to guess how many shares in order to match the amount I want to buy. That takes extra and valuable time.

Fonts are small

This app has two major display issues
1. Fonts are small and light making it difficult to read. Whereas apps like Yahoo Finance or Wealthsimple is easily readable

2. When exchanging funds between accounts or converting currency , the main page gets out of focus and the button to close that page gets all the focus

Apart from these two issues app works fine as intended.
Show more

Freezing

The app is fine, but if you flip to another app and back it freezes and you have to totally exit and get back in. Those seconds have cost me valuable trading seconds and it’s infuriating!!! Fix this!!

Not so easy

Coming from Wealthsimple(still using it) makes me feel that this app has so much to work on as the interface isn’t too smooth and the transactions take time to update. The web browser version is way better than the app but it doesn’t have night mode, duh? Why to have to different apps and make people’s life complicated? Overall, it seems to be so confusing.
Show more

Thieves

When you are down your stock is sold right away. When you are up and want to sell they put you in a Que until the stock goes down!

Questrade scams money

This app won’t let me withdraw my money, little own the app just being horrid in general I’d recommended anything but this platform as they have scammed me of my funds.
I wish it would let me rate 0 stars.

Font size

Font size is so small it makes the app near useless. I have not found an option to increase it.