Support does not support
I wont bother to describe the issue, but I contacted support and the agent clearly had no clue. He would not listen to my issue and kept telling he couldn’t help me. Very disappointing,
Crashes when opening
It has crashed when opening for months.
An Increase in Price Every Year
Cannot stress enough steer clear of this product. Just today they sent me a “come back” email with a $1 off a month discount from $8.99 to $7.99. Thought I’d see if they would honor that as they were not offering me anything for being a long time customer in the app. Nope, as soon as I got to the pay area, they were trying to charge me $8.99 per month. Also, since I let my membership expire, I constantly get these pop-ups on my desktop application (you won’t even be able to access the data in this application) making it annoying to use my own data without any of their paid features. Finally, they talk about a per month cost but not one plan is a per month plan. Personally, I think they should get sued for misleading terms. Try one of the other money management software applications. This one has gotten me used to doing whatever they want and jacking up the price.
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Syncing issue
I’ve used the Windows desktop version for 20 years and love it. About five years ago I got this app for my ipad because I travel a lot and wanted to be able to see my transaction history if a question came up about a payment, etc. I never posted anything in the app, just looked at history. About 2 or 3 times a year when reconciling my bank account the previous balance would be incorrect and I would have to create a dummy entry to reconcile. Similar thing with credit card accounts, a previously reconciled charge would disappear and I’d have to create a dummy transaction to balance. Quicken support was worthless! Googled it and found that other folks had the same issue. A glitch while syncing caused this. I deleted this app two years ago and no issues since.
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Improved
Like the improved dark mode. More responsive overall.
Budget UI needs improvement; it’s not possible to make a budget amount update on the fly in a month, as the keypad covers the majority of the iPhone screen now
Budget UI needs improvement; it’s not possible to make a budget amount update on the fly in a month, as the keypad covers the majority of the iPhone screen now
Won’t open
Cannot get this app to open on iPhone 17 running 26.5.2
Total fail
On both my iPad and my iPhone it crashes as soon as I try to start it. Utterly useless.
Hit or miss
It seems that Quicken is often reactive to changes by financial institutions rather than anticipating changes. (E.g. two factor authentication). The result is an app that rarely works consistently. Given the number of years the app has been on the market, I would expect it can handle the basics of daily updates but that is hit or miss.
There is also limited flexibility on how register data is displayed.
There is also limited flexibility on how register data is displayed.
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Could use more features to support other types of accounts
Please add the ability to sync the ledger of Fidelity Cash Management account from the desktop app to the mobile app as this is often used as a primary checking account.
Terrible
This app has to be one of the most useless pathetic apps in development. It’s terrible as it does not sync correctly as I use the mobile settings in the desktop app. My desktop app is correct but when the data shows everything incorrect.
Latest update doesn't open
It Incorrectly said I don't have a subscription so I updated the app and now it doesn't open at all.
Currently not functional. Crashes trying to open
Currently not functional. Crashes trying to open
Removed basic function
The latest “update” has disabled Easy Answer reports. You can no longer type in a payee under “how much did I pay to…?” Now every payee I have used in the past 40 years comes up (after loading for 5 minutes) and I have to spend 10 minutes scrolling ll the way down to the letter M, for example. What IDIOT thought it would be a good idea to disable this report?????
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App is non functional
My desktop has crashed and am getting it repaired, so I’d like to be able to use the app to keep finances updated. This app is absolutely useless, I’ve refused to use it in the past as it’s cumbersome and doesn’t show accurate numbers. Now, just at least trying to input current transactions to keep it current, I can’t even open the app. It crashes before loads. As much as quicken charges for their software, and for as long as apps on phones have been a thing, you would think they’d actually have an app that works. Too much to ask for apparently - even one that inaccurately keeps records.
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C+
Good up but needs to be more streamlined and work more in real time not just a copy of the latest data from the desktop.
I’m paying a premium for the desktop version that the app should update itself and not wait on the desktop.
Most customers are on the go and use apps more often than sit in front of a computer these days.
I’m paying a premium for the desktop version that the app should update itself and not wait on the desktop.
Most customers are on the go and use apps more often than sit in front of a computer these days.
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Used to be great. Now it's worthless.
I have used this app for several years and loved it for budgeting and setting up categories to track income and expenses. It worked flawlessly. Now, it never syncs correctly with my bank accounts. The balances it returns are absurd. Sometimes tens of thousands of dollars off. At first, I was able to correct the problem by signing out of it and signing back in. Then, I had to delete it and reinstall. Now, even those measures don't work. In addition, categories no longer sync correctly from my desk top to the mobile app. Many assigned categories on the desk top are changed to "adjustment" in the app when the two or synced. I renewed my subscription this year and deeply regret it. I will lose years of data by getting rid of it, but at this point I see no alternative. I am not a happy camper.
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Functionality
I experience frequent issues with Quicken and customer service is never helpful
Nothing but problems
Frequent connectivity issues. Almost daily, when refreshing accounts, the app activity icon spins forever. The app has to be terminated and restarted for it to work again. Good grief! Fix it already!! Also, something as simple as alphabetizing account names appears to be impossible for this company. They keep adding useless features but can’t fix the most simple problems. This has persisted for years. There are more! Terrible developers!
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Cannot trust numbers
Quicken in iOS cannot be trusted - most of the numbers are incorrects. This is a problem from projecting balance in the future, while the current day numbers are giving an incorrect balance of account. Additionally, the connectors in Quicken are frequently having problems (especially incorrect values).
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A helpful financial tool.
It’s a great tool, to keep the personal finances organized and to not loose the control.
