Fans become unpaired for no reason
If I don’t use the app to talk to the fans in a while, they become unpaired, causing me a super annoying journey into the ends of the attic to re-pair them. There’s no reason for this.
App Analytics Unreliable
App temp analytics get stuck after a few days of use and no longer update. Analytics text status is always out of sync with live data.
Update
August 15th update. Nothing to update. Spoke to two different "customer service" peeps. 1st one says historical data on test rigs works fine. Continues to gaslight me that it's user error. 2nd technician says it's a firmware issue. Working on a solution. So once again. The app/firmware is very poor. Depending on who you speak with...support is very poor. Fan itself rocks. But I purchased the fan for data collection...a smart fan. Which continues to be advertised on QC website.
Aug 7th update. Nothing to update. No historical data, app remains unusable. See below.
July 15 update. Fan rocks. App horrible. No update for a month since pulling the app. See below.
June 21 update. Hardware still rocks. Removing my 5 stars for the app just now just started to not work and no more analytics. This time I won't obsess and contact technical support for no support. I'll simply wait until the app come back on line.
Rocky start. Now very happy. Couple weeks ago I posted essentially great hardware, very poor app and not so great support. After a couple calls with Matt (Customer Support) I am both very happy with the app and the hardware. Thank you Matt for your follow up.
Aug 7th update. Nothing to update. No historical data, app remains unusable. See below.
July 15 update. Fan rocks. App horrible. No update for a month since pulling the app. See below.
June 21 update. Hardware still rocks. Removing my 5 stars for the app just now just started to not work and no more analytics. This time I won't obsess and contact technical support for no support. I'll simply wait until the app come back on line.
Rocky start. Now very happy. Couple weeks ago I posted essentially great hardware, very poor app and not so great support. After a couple calls with Matt (Customer Support) I am both very happy with the app and the hardware. Thank you Matt for your follow up.
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Great fan
This is a great fan and I can see it clearly reducing my attic temperature during summer. But, I do have issues in accessing the fan status and runtime statistics. Relying on Bluetooth only for access means I have to be close to it to and cannot see the run status when I am away from home.
The analytics page could use some improvements on the app as well. Fan info page says attic temperature is 94, analytics page says 79(I think this is average, but page does not call it out) and chart is over 100. Page interactivity is pretty bad even though it looks good
The analytics page could use some improvements on the app as well. Fan info page says attic temperature is 94, analytics page says 79(I think this is average, but page does not call it out) and chart is over 100. Page interactivity is pretty bad even though it looks good
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Hot and humid southern attic
We had our roof redone and they took out our attic fan and covered the whole saying that it should passively ventilate. That was a huge mistake! We put in this smart gable attic fan and now it’s better than before! Humidity issues fixed and temperatures in the home are so much easier to maintain. We have had it for just over a year and there only a few months where it ran a lot, and a couple of months during the winter when it didn’t need to run at all.
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Too True
Didn’t believe all the claims at first, but with this heat wave our house is less humid and COOLER! Quiet Cool is Too True!
Wi-Fi connection
Wi-Fi connection is okay, but it would be more convenient to have the fan controller connect to our network so we can access it from anywhere.
Currently I have to go into the bedroom closest to the fan to connect to it. My garage door opener has mow sophisticated connectivity than the new fan.
Currently I have to go into the bedroom closest to the fan to connect to it. My garage door opener has mow sophisticated connectivity than the new fan.
Headaches!!!!
Every time it updates it disconnects the controller and the app and i need to physically push-button pair it. And the updates are often.
New app is horrible still
Was great, new app versions takes 1-2 minutes to load each fan. Huge downgrade and it’s been months and they haven’t fixed it. No longer recommend the company due to the lack of fixing this after this long.
The new app is really really slow. They take a good functioning app and made it super super slow and tedious. This takes the product from a “must have” to a “maybe we don’t recommend it”.
The new app is really really slow. They take a good functioning app and made it super super slow and tedious. This takes the product from a “must have” to a “maybe we don’t recommend it”.
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Update
Aug 7th update. Nothing to update. No historical data, app remains unusable. See below.
July 15 update. Fan rocks. App horrible. No update for a month since pulling the app. See below.
June 21 update. Hardware still rocks. Removing my 5 stars for the app just now just started to not work and no more analytics. This time I won't obsess and contact technical support for no support. I'll simply wait until the app come back on line.
Rocky start. Now very happy. Couple weeks ago I posted essentially great hardware, very poor app and not so great support. After a couple calls with Matt (Customer Support) I am both very happy with the app and the hardware. Thank you Matt for your follow up.
July 15 update. Fan rocks. App horrible. No update for a month since pulling the app. See below.
June 21 update. Hardware still rocks. Removing my 5 stars for the app just now just started to not work and no more analytics. This time I won't obsess and contact technical support for no support. I'll simply wait until the app come back on line.
Rocky start. Now very happy. Couple weeks ago I posted essentially great hardware, very poor app and not so great support. After a couple calls with Matt (Customer Support) I am both very happy with the app and the hardware. Thank you Matt for your follow up.
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Awesome product!
The attic fans are a lifesaver! Especially in this 90-100+ weather!
2 Gable Fans
Very quite and helps cool down attic
4 days in Bluetooth wont connect
After almost a week of use the Bluetooth won’t connect will need to get back in attic really frustrating
App use
Bluetooth connection unreliable
Good fan, horrible app
When I bought the fan a few years ago the app would connect instantly. Recently updates changed the app and it takes a very long time to connect. I turn it on and off every day in the summer.
Also, the climate setting have no way of setting a "turn fan off at" temperature so when smart mode is turned on the fan just turns on even though it's 67 degrees and it's sett for 80.
It also does not work via WiFi so I can connect away from home. Only BT. Which, again, takes a bit of time to connect.
Also, the climate setting have no way of setting a "turn fan off at" temperature so when smart mode is turned on the fan just turns on even though it's 67 degrees and it's sett for 80.
It also does not work via WiFi so I can connect away from home. Only BT. Which, again, takes a bit of time to connect.
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QuietCool Smart Controll
I’d give it 5 stars but the app is slow connecting to the fan. It had a faster connection a couple of years ago but something changed.
Wi-Fi
The app needs to connect to the fan with WiFi so you’re not limited by Bluetooth range.
Temp control
I thought I was going to have to pair every time the power was cut. I’m old so this was so easy to control. Very easy and that makes me happy!
Connection drops
Always find myself having to pair the fan with the app. Connection isn’t consistent.
Bluetooth only
Cannot be paired it with the remote control unit. I wish it were WiFi so I could check it remotely.
I like it that I can see the current temperatures and to see and be able to change the settings.
I like it that I can see the current temperatures and to see and be able to change the settings.
