QuietCool Smart Control User Reviews

Customer Experience

Positive experience38.7% of reviews
Neutral12.3% of reviews
Negative experience49.0% of reviews

~ Based on 310 written reviews from the US App Store.

What users say

Is QuietCool Smart Control Safe?

QuietCool Smart Control appears safe based on user ratings. AppsHunter Safety Score for QuietCool Smart Control is 94/100.

This assessment is based on 14,664 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
2.9% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 14,664 App Store ratings for QuietCool Smart Control.

Is QuietCool Smart Control Legit?

QuietCool Smart Control appears to be a legitimate app. AppsHunter Legitimacy Score for QuietCool Smart Control is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome!

Pretty cool exhaust fan! It is a bit loud , but I got used to it and it keeps my attic cool. The app has quite a bit of settings to personalize when you want it to come on and off with plenty of recommendations. Worth the money.

Keeping cool

Really appreciate a fantastic product. It’s been a hot week and this unit has really helped.

The attic fan now working

This attic fan constantly get out of sync with the app and becomes uncontrollable.

Rudimentary

Really rudimentary app. Not user friendly at all.

Basic

The application does the minimum necessary to manage the fan. Since there are really no decisions to make about how the fan runs, it is really configure once and leave it alone. I have one minor irritation. I purchased a new phone. The app transferred fine but it requires a new Bluetooth connection. To do that, it asks for a button to be pushed on the fan to complete the connection. My fan is in a difficult to reach spot in the attic. So, this is a burdensome task.
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Cooler than we were

Getting the heat out of the attic was never as important as it was this last month; a great product!

Frustrating!

I love the fan when it’s working. The problem is the app. Half the time it won’t even find the fan, even though I’m standing right underneath it. So I don’t know if it’s running or not so then I have to unplug it. Wait a little while and then plug it back in. Then if it picks it up, I constantly get sensor failure. So I just have to hope and pray the thing is working when it’s 100° outside. I’m thinking about taking it off the roof, throwing it in the garbage and putting a ridge vent back on my house. Don’t buy this fan unless you enjoy stress.
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Great piece of kit

I am so pleased with this fan. It has reduced the temperature in loft by some 15 degrees and in Florida that’s a must. We have seen our ac hours of cooling reduce by nearly 259 hours over same period last year. Saving money. TVA k you

Amazing

This is just the best attic fan I’ve ever owned. The motor is incredibly quiet. Zero noticeable vibration. And the Bluetooth controlled operating system is a great bonus. Any time I’m home I can check the attic temperature, as well as its relative temperature to the outside temperature, and change its settings or fan speed from a chair.
It is just so will made, and costs little more than a base model. I will save the difference and more every warm month.
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Update

August 31st update. So the app is now updated. I'm receiving the historical data which appears mostly correct. Missing all of July for run times. Humidity and temps are missing weeks of data. Hardware continues to rock. Software is OK. Buggy. Technical support is horrible. Depending on who you speak with, they may know or not know the app and provide conflicting responses. This has been a frustrating experience and let’s see if anyone on the QC side will respond.

August 15th update. Nothing to update. Spoke to two different "customer service" peeps. 1st one says historical data on test rigs works fine. Continues to gaslight me that it's user error. 2nd technician says it's a firmware issue. Working on a solution. So once again. The app/firmware is very poor. Depending on who you speak with...support is very poor. Fan itself rocks. But I purchased the fan for data collection...a smart fan. Which continues to be advertised on QC website.

Aug 7th update. Nothing to update. No historical data, app remains unusable. See below.

July 15 update. Fan rocks. App horrible. No update for a month since pulling the app. See below.

June 21 update. Hardware still rocks. Removing my 5 stars for the app just now just started to not work and no more analytics. This time I won't obsess and contact technical support for no support. I'll simply wait until the app come back on line.




Rocky start. Now very happy. Couple weeks ago I posted essentially great hardware, very poor app and not so great support. After a couple calls with Matt (Customer Support) I am both very happy with the app and the hardware. Thank you Matt for your follow up.
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Wait for it…

The QuietCool Smart Control app informs us what’s happening in our attic eventually. It just takes ~1 minute to respond to our prompt.

Lack of control

Would like to control this unit remotely outside installed location
Remotely

App is buggy and stalls

I like the fans but the App is too slow... I have the latest version including updated firmware on my attic fans yet these always appear “out of range” in and when I need to connect to see the temperature it takes over a minute to load! Not only that but I can only connect from within my home so if I’m away I can’t see is they are running or not or monitor the attic temperature.. like I said: it needs works because it is really annoying. Most of the time I give up on the App …
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Reliable quiet fan

I like the blue tooth being able to see the temps and the fan operation. Also, very quiet on low or high.

Fans become unpaired for no reason

If I don’t use the app to talk to the fans in a while, they become unpaired, causing me a super annoying journey into the ends of the attic to re-pair them. There’s no reason for this.

App Analytics Unreliable

App temp analytics get stuck after a few days of use and no longer update. Analytics text status is always out of sync with live data.

Update

August 15th update. Nothing to update. Spoke to two different "customer service" peeps. 1st one says historical data on test rigs works fine. Continues to gaslight me that it's user error. 2nd technician says it's a firmware issue. Working on a solution. So once again. The app/firmware is very poor. Depending on who you speak with...support is very poor. Fan itself rocks. But I purchased the fan for data collection...a smart fan. Which continues to be advertised on QC website.

Aug 7th update. Nothing to update. No historical data, app remains unusable. See below.

July 15 update. Fan rocks. App horrible. No update for a month since pulling the app. See below.

June 21 update. Hardware still rocks. Removing my 5 stars for the app just now just started to not work and no more analytics. This time I won't obsess and contact technical support for no support. I'll simply wait until the app come back on line.




Rocky start. Now very happy. Couple weeks ago I posted essentially great hardware, very poor app and not so great support. After a couple calls with Matt (Customer Support) I am both very happy with the app and the hardware. Thank you Matt for your follow up.
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Great fan

This is a great fan and I can see it clearly reducing my attic temperature during summer. But, I do have issues in accessing the fan status and runtime statistics. Relying on Bluetooth only for access means I have to be close to it to and cannot see the run status when I am away from home.
The analytics page could use some improvements on the app as well. Fan info page says attic temperature is 94, analytics page says 79(I think this is average, but page does not call it out) and chart is over 100. Page interactivity is pretty bad even though it looks good
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Hot and humid southern attic

We had our roof redone and they took out our attic fan and covered the whole saying that it should passively ventilate. That was a huge mistake! We put in this smart gable attic fan and now it’s better than before! Humidity issues fixed and temperatures in the home are so much easier to maintain. We have had it for just over a year and there only a few months where it ran a lot, and a couple of months during the winter when it didn’t need to run at all.
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Too True

Didn’t believe all the claims at first, but with this heat wave our house is less humid and COOLER! Quiet Cool is Too True!