Quilter User Reviews

Quilter
Quilter
Quilter Business Services Limited

Customer Experience

Positive experience87.7% of reviews
Neutral5.8% of reviews
Negative experience6.5% of reviews

~ Based on 154 written reviews from the US App Store.

What users say

Is Quilter Safe?

Not enough ratings yet to assess Quilter.

Is Quilter Legit?

Quilter appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Quilter is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

iPad use still not fixed

I like the app and use it regularly, mainly on my phone. It started to be useless on my iPad a while back and I didn’t write a review as other people had reported it. I am massively unimpressed that at least two months later it is still unusable in landscape on an iPad. This suggests either a complete disregard for customer feedback or incompetence. Not sure which.

This is not rocket-science - just get it fixed!!
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Response from developer

Good afternoon, Thank you for your review, I'm very sorry to hear your frustration using the app on your iPad. Although the app is optimised for use on phones, we understand that many customers like to use the app on their iPads and tablets. We take all feedback seriously and I can confirm that we have found a resolution, which will be released as soon as possible. In the meantime, thank you for your time. Kind regards, Kym @ Quilter

4.10.7 has messed up for iPad

I am a big fan of quilter investments and indeed the app.
However the app has become terrible to use after 4.10.7 on an iPad. The app opens full width and won’t resize to the normal view. It becomes difficult to use because of this. No amount of turning the iPad or resizing the app sees to work.
The app itself is still displaying the information and is still in that sense a great app.
It just seems that the app doesn’t play well with the iPads ‘windows’
Please sort it as it’s ruining a great app
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Response from developer

Good afternoon, I am sorry to hear that you are experiencing issues with the app following the most recent IOS update. We are aware that some users are experiencing this specifically on their iPads and are looking to resolve this where possible. The app is developed for use on phones, but we are aware that users have historically used iPads and have been able to do so without issue. In the meantime, it it is possible to log in via the web browser as an alternative. I will ensure that your comments are passed on the appropriate area. Kind regards, Kym @ Quilter

Awful update

Since the recent update, the App behaves badly on load-up & log-off on my iPad Pro. It opens in landscape & stretches right across the screen but it’s like a letterbox and makes reading the information frustratingly bad. There is a toggle to turn the view 90 degrees back to a narrow ‘page to a view’, but I have to turn my iPad on its edge to force the toggle to work. When I log-off, the view goes from the page to a view, to the awful letter box view, bounces around the screen & then shows a distorted lettering view of the information in the ‘page to a view’ again. It just looks awful and amateurish. Sorry.
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Response from developer

Good afternoon, I'm sorry to hear that the app is not performing as expected for you. We'd like to look into this for you, therefore please could you contact us at CustomerInsights@Quilter.com? If you were able to include any screenshots of the error that you are describing and include your account number and the most appropriate contact details for you, that would be extremely helpful. Kind regards, Kym @ Quilter

Very easy to use!

Works a treat!

Frozen App

This has always been an easy app to use. Now it just freezes on the log in screen.

Great bit of tech

If you want to see your pot and have great tech alongside it, then this platform is excellent.

Cannot log in

The app has always been very good, but now for some reason the log in page freezes and won’t let me log in. Hopefully just a blip which will be sorted soon!

Font

The font is to big

App

Love the Quilter app
Easy to use and very clear
Great way to stay informed about my investments

Great app!

Love the quilter app, so easy to use & quickly updated. Perfect

Quilter

Very easy app to use, clear and precise.

Easy

A very easy app to use , the information is simple to access, and especially as the fund seems to be doing so well . It puts my mind at rest

Clear, but more adaptability please

It’s very clear to use and I like how the different layers allow me to drill down into my portfolio.

However, please could you add the following to bring it onto the same level as the platform from which I have just transferred:

Portfolio and component investments daily +/- in £ and %, (in addition to since inception)

Live indices - global and local market equity indices and, if possible, bond / fixed income indices.

Thank you
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Ready when you are

Quilter quietly lets me know anytime how my funds are doing. Ready to read whenever I want. Easy to use.

Lively activity

Like many at this time I worry about the drop in my investments but hope in time it goes back up once the world settles.
I would sincerely hope Quilter is truly on tge case but can see this app works very well.

Latest update is too large to fit on to screen of iphone

The latest update has such a large font that the text is too large to fit on to the iphone screen

Quilter rating

Works for me.

Happy holidays

Very good performance since you have had my ISA wry pleased how it’s going in your hands

Star rating method

Wanted to give 4 stars but it seized up on one!

Exceptional

Been with Quilter for a number of years. The app and the service provided are excellent.