Quince: Luxury Essentials appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Quince is 75 out of 100 points across 7 verification signals from App Store and developer data.

Quince Reviews: Is It Legit?

Name: Quince: Luxury Essentials
Rating: 4.9279 (9418 reviews)

Quince: Luxury Essentials

Lastbrand Inc.

🌟 Lifestyle

🛍️ Shopping

Customer Experience

Positive experience81.5% of reviews

Neutral3.7% of reviews

Negative experience14.8% of reviews

~ Based on 352 written reviews from the US App Store.

What users say about Quince

Reviews of Quince are mixed: the Shopping app is rated 4.9/5 from 9.4K App Store ratings. What users like most: easy to use, smooth experience. Top complaints: delayed shipping and lost orders, app crashes and resets. Summarized from real user reviews.

Positive things

👍Easy to use
🚀Smooth experience
💎Unbelievable quality
💰Amazing prices

Negative things

🕰️Delayed shipping and lost orders
🐛App crashes and resets
📄Lack of product descriptions and specs
🤖Poor customer service and tracking

Is Quince Safe?

Quince: Luxury Essentials appears safe based on user ratings. AppsHunter Safety Score for Quince is 98/100.

This assessment is based on 9,418 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience

0.4% of ratings suggest some concerns

1.1% of ratings point to a risky experience

~ Based on 9,405 App Store ratings for Quince.

Is Quince Legit?

Quince: Luxury Essentials appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Quince is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Can’t Open

Downloaded the app for the first time and immediately got a message telling me to update it. It redirects me to the App Store, but there is no update available. I even deleted and reinstalled the app, and the exact same thing happened. I can’t even use the app for the first time. Very frustrating experience.

JJustanotherazrael

12 days ago

Response from developer

Thanks for your review, and we’re so sorry to hear you’re experiencing an issue with the app, especially since this is the first time using our app and shopping with us. This situation was brought to our attention and our tech team has sorted this out. To get the app working again: — Close the app completely and reopen it — Go to the App Store or Google Play, search for Quince, and tap Update directly from there — If that doesn't work, delete and reinstall the app If the issue has not been resolved. Please reach out to us at care@onequince.com with more details or screenshots so we can take a closer look. Your experience matters to us, and we're here to help!

Won’t Open

I updated the app. Now it won’t open

JJoaSam02

12 days ago

Response from developer

Thanks for your review, and we’re so sorry to hear you’re experiencing an issue with the app. This situation was brought to our attention and our tech team has sorted this out. To get the app working again: — Close the app completely and reopen it — Go to the App Store or Google Play, search for Quince, and tap Update directly from there — If that doesn't work, delete and reinstall the app If the issue has not been resolved. Please reach out to us at care@onequince.com with more details or screenshots so we can take a closer look. Your experience matters to us, and we're here to help!

Misleading discount + review removal

Escalating and misleading tactics used to get you to make an account and get the app before telling you the discount only applies on orders over 250. Also somehow my previous review was removed, it followed review guidelines (relevant, no bad language) so not sure why

MMadakcuf

17 days ago

Font is way too small and no ability to zoom in on thumbnails

I shop with Quince frequently but always use the website. I am very annoyed that their current sale requires the use of this app. The font is absolutely tiny and fine, practically unreadable on the main thumbnails and no zoom is possible until you click on an individual product. Total waste of time and very frustrating.

MMamawithoutinstructionpdx

19 days ago

App needs improvement

For some reason, the website and the app do not sync when I login. Yes, it’s the same email so I’m not sure what the issue is….

SSnapjax

19 days ago

Over-the-top Notification Abuse

I have received a completely unhinged number of notifications since downloading this app 24 hours ago. Deleted.

Eecard

19 days ago

Love the products, really dislike the app/search functionality

I really like Quince products but the app’s search/browse functionality is extremely frustrating. When I search for something like “sweaters,” every color of the same sweater appears as a separate search results, scattered throughout the results in a random order. This makes what may be 20-30 sweater styles appear like 100+ different products. Ironically, this makes it much harder for me to discover - and buy- more of your products. It’s really frustrating and off-putting…

GGolderama

a month ago

Response from developer

That's a fair and specific point. When every colorway appears as a separate result, browsing becomes cluttered and harder to navigate, which works against discovery. We've shared your feedback with our tech team for review. Your experience matters to us! Thank you for your time and feedback.

Broken app

Auto fill doesn’t work for entering checkout fields. Quite frustrating, especially when you’re forced to download the app to get the discount.

Nneufuture

a month ago

Quince bait and switch discounts

Quince will send all sorts of promo discounts, but in the checkout will bait and switch the prices that take the discounts away.

DDelilahsmiles

a month ago

Damaged

I ordered a red sweater and it has a hole in the back. I ordered a long black raincoat and one of the drawstrings is frayed at the waist. I am on a ship for a month and have had to repair the items myself once I discovered the problems

PWPat WB

a month ago

App too small

I love Quince, but your app is tiny. Formatted for a small phone, maybe? It doesn’t open the same size as a webpage, but in a 2x3 square. Why?

CFColo fashion

a month ago

Luxury at its finest

There’s nothing like the quality of these products!

JJammie🩷🩷🩷

2 months ago

Limited to phone?!

I like Quince and wanted to try the app… so I downloaded it only to discover that the only available format is for a phone. Shame on you for not being inclusive. Some people shop on an iPad not a phone… so you decide to exclude them? FAIL!

RWR from WA

2 months ago

Please! Show common bodies

My problem isn't with the products or prices, but it's VERY DIFFICULT to know what a piece of clothing looks like when all of the models have rare body types. All of the ratios are unrealistic. When the model has exceptionally long legs or torso, even picking out a simple item like underwear becomes difficult because common people won't have their clothing sitting where the model has the clothing sitting. The only place I've seen non-aberrant humans on Quince is when demonstrating "Shapewear".

Aa.k.a.S.h.a.e

2 months ago

Love quince and have purchased so much bedding!

I’ve purchased 3 sets of down pillows, 2 comforters, one duvet, one duvet cover, silk pillow cases and extra pillow cases. I will say my only complaint is no military discount and also with all the money I’ve spent there’s no incentives with discounts. If there were I’d be into the clothes and housewares

BMBedding bedding and more

2 months ago

Love

So happy to have found Quince. Love their clothing.

IIscarod119

2 months ago

Happy customer

I love Quince! The customer service is great. The quality of the products is superb. The return process is easy.

NnsfeRN

2 months ago

Awesome

Great company and support!!

SSanbanorpop

2 months ago

My ONLY place to shop, again.

So, I became FRUSTRATED that my size and color were ALWAYS sold out and a few blips, but I could not stay away. I’m SO GLAD I DID NOT.
I need to return to the hybrid office casual world and my heavens, Quince moved mountains for what feels like - just ME! And TRUE Olive Green is BACK! I LOVE
YOU Quince and just needed to learn to
DROP my “Am”surd expectations and remember, small batch, sustainable sourcing MEANS QUALITY and is EVERYTHING I’m ALWAYS preaching.
Thank you for the AMAZING experience. Even the AI chat is better, but Emily -
The REAL HUMAN -
Is irreplaceable!
Incredible timeless collection, with hand crafted quality that cannot be duplicated by larger, questionable sourcing and working conditions Competitors - yet - priced where no
Competitor of this quality can even touch. My ONLY question is how deep in debt do I NEED to go for this refresh because my cart is BURSTING!

Jjwhall640

2 months ago

Response from developer

This made our day! Our customer care team is one of a kind! And yes, True Olive Green is back! We are glad the timing worked out. Thank you for your continuous love and support.