Comparison

West Elm vs Quince

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

West Elm

Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.

Highlights
  • Discover latest arrivals
  • Seasonal inspiration
  • Wedding registry management
  • Virtual design help
  • Shop by room
  • Personalized recommendations
Features
Read full description

The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.

About

Quince

Discover high-quality apparel, home goods, beauty, and travel essentials directly from manufacturers at significantly reduced prices. Enjoy early access to new items, complimentary shipping, and a generous return policy.

Highlights
  • Shop apparel, home, beauty, and travel
  • Direct from manufacturer pricing
  • Early access to new arrivals
  • Free shipping
  • 365-day returns
  • Back-in-stock alerts
Features
Read full description

Shop high-quality apparel, home, beauty, travel, and more at radically low prices. Quince brings thoughtfully crafted essentials directly from world-class manufacturers to your doorstep. By cutting out the traditional retail markup, we deliver exceptional quality at prices within reach. Download the Quince app for early access to new arrivals, free shipping, 365-day returns, and back-in-stock alerts. Discover women’s and men’s clothing, bedding, furniture, luggage, jewelry, beauty, and more—crafted from exceptional materials like Grade-A Mongolian cashmere, European linen, washable silk, Italian leather, and organic cotton.

Screenshots

West Elm4 screens
Quince4 screens

Verdict

The call

West Elm and Quince both sit at 4.8 stars, but that hides the real split: 79% of Quince's written reviews are positive against 31% of West Elm's. Quince also leads on update cadence (every 10 days vs every 3 weeks) and chart position (#28 vs unranked). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.9 for Quince. Both are backed by a comparable volume of ratings — 5.9K and 9.4K respectively. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 79% of Quince's.

UpkeepUpdate frequency

West Elm ships an update every 3 weeks, Quince every 10 days. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 7 level
West Elm versus Quince: the parameters behind the verdict, then further details
ParameterWest ElmQuince
PriceFreeFree
Rating4.8 (5.9K ratings)4.9 (9.4K ratings) — better
Positive reviews31.3% of reviews79.0% of reviews — better
Number of ratings5.9K9.4K — better
Update frequencyEvery 3 weeksEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#28 — better
DevicesiPhoneiPhone, iPod — better
Requires iOS17.015.2 — better
Further details — not scored
Size344 MB78 MB
Age rating4+4+
DeveloperWilliams-Sonoma, Inc.Lastbrand Inc

Customer experience

West Elm

All ratings5,709 ratings
Positive94.6%
Neutral1.6%
Negative3.8%
Written reviews150 reviews
Positive31.3%
Neutral5.3%
Negative63.3%

Quince

All ratings9,442 ratings
Positive98.4%
Neutral0.4%
Negative1.2%
Written reviews367 reviews
Positive79.0%
Neutral3.8%
Negative17.2%

User reviews

West Elm

From 5.9K App Store ratings

What we love

  • 👍 Excellent customer service
  • 🚀 Quality and style of products
  • 💡 Free swatch samples
  • 🤩 Unique and beautiful designs

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔍 Poor search and navigation functionality
  • 🛒 Issues with cart and saved items
  • ⏰ Long delivery times and order delays
  • 🔌 Buggy and unresponsive app performance

Quince

From 9.4K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Smooth experience
  • 💎 Unbelievable quality
  • 💰 Amazing prices

Room to improve

  • 🕰️ Delayed shipping and lost orders
  • 🐛 App crashes and resets
  • 📄 Lack of product descriptions and specs
  • 🤖 Poor customer service and tracking

Bugs and requests

West Elm

Reported bugs

4 issues
  • App crashes when trying to return items
  • Inability to link rewards account
  • Saved items disappearing from cart
  • Shipping and delivery information not accurate

Requested features

4 requests
  • Add AR view in room feature
  • Improve product reviews and ratings
  • Allow opting out of promotional emails
  • Fix login and account management issues

Quince

Reported bugs

2 issues
  • Login screen freezes
  • Incompatible with older devices

Requested features

2 requests
  • Dark mode option
  • Improved in-app product information

In-app purchases

None

West Elm

No in-app purchases

None

Quince

No in-app purchases

Questions

Is West Elm free?
West Elm is free to download, with no in-app purchases.
Is Quince free?
Quince is free to download, with no in-app purchases.
Which has better reviews, West Elm or Quince?
Quince is rated higher. West Elm averages 4.8 out of 5 from 5.9K ratings, while Quince averages 4.9 from 9.4K ratings.
Do West Elm or Quince have ads?
Neither West Elm nor Quince shows ads.
Which is updated more often, West Elm or Quince?
West Elm ships an update every 3 weeks, and Quince every 10 days. Most recently, West Elm was updated on November 1, 2026 and Quince on November 4, 2026.

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