Very Kind Doctor
I was down with the flu, but at the same time I also had a lot of heart palpitations and anxiety couldn’t stop crying. But the doctor was super kind, she gave me all the possible time and Comfort. Just talking with her, made we feel hard for once.
Midnight Care That Delivered
Tried the Raffles Connect app for the first time at 1am on Labour Day when I was feeling really unwell, and I’m honestly impressed. The doctor attended to me promptly, and I opted for the night delivery of medication despite the late hour.
Within just 2 hours, the medicine arrived right at my doorstep—even though it was dispatched from Changi Airport while I’m based in the west. That level of efficiency is incredible, especially in the middle of the night.
Truly a seamless and reassuring experience when I needed it most.
Within just 2 hours, the medicine arrived right at my doorstep—even though it was dispatched from Changi Airport while I’m based in the west. That level of efficiency is incredible, especially in the middle of the night.
Truly a seamless and reassuring experience when I needed it most.
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Love Teleconsult!
I love the fact that I got to see a doctor from my own home (I’m too sick to leave my home), received instant advice, MC and medicines delivered to my home on the same day. The process was seamless and efficient!
Dr Melyn
Very nice and polite doctor
Thank you
Thank you for providing this seamless service. Saved us a lot of time and further exposure to other sick persons. Doctor was professional.
Booked and paid for flu vaccine only to be told at the clinic it’s not available
Super frustrated experience having booked and paid for my flu vaccine, to be informed by the counter staff that the vaccine is out of stock for a month. No clarity on the date for when the stock will come. I’m told to call the clinic to check in April and reschedule again in the app. I can’t get a refund nor transfer to someone else. The app should NEVER have allowed any booking or payment when the vaccine is not available! This is ridiculous and unacceptable, a breach of customer trust!
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Good
Good doctor
Terrible Service
Disappointed with the service. After my consultation, I do not received my prescribed medication, which is critical as I’m currently dealing with vomiting & diarrhoea. Despite raising the issue, there has been no timely resolution.
When a sick patient who has no energy to travel, medication delivery is should be reliable and prompt. Delays like this cause unnecessary stress and discomfort. I hope the team improves their fulfilment and support process to prevent this from happening to others.
When a sick patient who has no energy to travel, medication delivery is should be reliable and prompt. Delays like this cause unnecessary stress and discomfort. I hope the team improves their fulfilment and support process to prevent this from happening to others.
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Nice
Nice app
Tele consultation
I was having severe lower back pain and difficulty moving around even getting up from the bed with a sharp pain in my lower back. How am I supposed to go down to the clinic physically? Then this app kick in and helped out a lot.
Profesional and reasonable
Dr. Cheung spoke very clear was very professional and reasonable; she also provided guidance about what to do next.
Great service
Always professional and effective
Superb performance by Raffles Medical Group team!
My experience in Raffles Medical couldn’t have been better! Five stars for Dr Michelle
Efficient
When there is a time body is weak and cannot even travel to see a doctor, this app serve its purpose.
Review
Very good application
Consultation
Good
Online consultation
Quick consultation after I booked for an appointment. I don’t need to wait for long like in physical clinic. Doctor was patient n
also gave good advice.
also gave good advice.
Very good
Work like a smart
Doctor was very patient and detailed
Feeling unwell over the weekend and decided to do a teleconsult as my company covers it with RC. Doctor Gan was very detailed in her questions and followed up with my symptoms with more questions. Was a good experience
Good
Good
