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RainSoft® REMIND

RainSoft® REMIND

by Pentair, Inc.

29 ratings
121 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • June 15, 2015
  • September 8, 2025

Developer

Pentair, Inc.
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Reviews summary↘︎
⭐121
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage your water conditioner settings and system status directly from your smartphone. Set custom alarms to ensure optimal performance and receive timely notifications.

✓View system status
✓Adjust settings
✓Set alarms
✓EC5 WiFi series compatible
✓Remote monitoring
Show original description

What users say

Summarized from real user reviews of RainSoft® REMIND. Based on 29 reviews and a 1.9/5 average, it highlights the 5 positives and 12 negatives reviewers mention most about this Business app.

Positive things

  • 💧Water softening system works well
  • 📊Provides useful system data when connected
  • 🔔Salt level and regeneration notifications
  • 📱Convenient remote monitoring capability
  • ✅Recent updates improved stability (2023+)

Negative things

  • 🐛Constant disconnection issues
  • 📡WiFi connectivity problems
  • ⏳Frequent 'registering account' stuck state
  • 🔄Difficult reconnection process
  • ❌Unreliable after power outages
  • 📵5GHz network incompatibility
  • 🔐Password reset functionality broken
  • 💻Outdated and clunky user interface
  • ⚠️Poor customer support responsiveness
  • 🚫App crashes and freezes frequently
  • 📉Inconsistent data display
  • 🎯Misleading marketing vs actual functionality
See all reviews

What's New in RainSoft® REMIND

3.0.14

September 8, 2025

Added Wi-Fi signal stength

User reviews

Most RecentHighest RatedLowest Rated

Terrible App

Got kicked off the wifi and everytime I try to reconnect the mobile app option automatically jumps to off! This app is worthless!!!
Cas09720Cas09720

System disconnected

Keep getting disconnected from network after every week
me horse123me horse123

App stopped working

Have been using this app for a couple of years of years and it has been great. A few days ago it stopped working. The app will no longer load/open. I have reinstalled the app twice now and still nothing.
CartdrvrCartdrvr

Barely works

This app is barely usable. Currently, the app won’t even load the login screen. When it does, it may or may not connect to the device. It’s 2026, can we have an app that works and monitors our systems?
tgouldingtgoulding

Constant issues

I can never fully see my entire app, I’ve tried numerous things to get my app to work properly and it’s only just a terrible app
RettawhRettawh
See 116 more reviews

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User experience

🐞

Reported Bugs

15 issues

App won't connect to EC5 system

Bug

Constant disconnections from WiFi

Bug

App freezes on initial load screen

Bug

Stuck on 'registering account' indefinitely

Bug

Password reset button non-functional

Bug

Login failures

Bug

White screen display

Bug

Incorrect salt level readings

Bug

Vacation mode toggle not working

Bug

Data not syncing between app and system

Bug

App crashes after updates

Bug

System shows disconnected during regeneration

Bug

Back button buried under status bar (iPhone)

Bug

Reconnection fails after power loss

Bug

Metric system display shows too many decimal places

Bug
✨

Requested Features

13 requests

5GHz WiFi network support

Feature

Remote hardness adjustment capability

Feature

Real-time water usage ticker

Feature

Remote regeneration triggering

Feature

Bluetooth connectivity option

Feature

Better UI/UX design

Feature

Clearer setup instructions

Feature

Integration with smart home platforms (HomeKit)

Feature

Improved notification system

Feature

Ability to detect and distinguish multiple systems

Feature

Wired connection option

Feature

Dark mode

Feature

Advanced analytics dashboard

Feature

FAQ

What does the RainSoft REMIND app do?

This app allows RainSoft customers to remotely view the settings and system status of their EC5 WiFi series water conditioners. It also enables users to set custom alarms for important notifications.

What are the key features of this app?

Key features include the ability to view your water conditioner's current settings and system status. You can also set personalized alarms to receive timely notifications about your system's performance.

Is this app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned.

What devices is this app compatible with?

This application is specifically designed for RainSoft's EC5 WiFi series of water conditioners. It allows for remote control and monitoring of these particular models.

Who is this app intended for?

The app is intended for existing customers who own a RainSoft EC5 WiFi series water conditioner. It provides a convenient way to manage and monitor their water treatment system from a smartphone.