Rajmargyatra User Reviews

Name: Rajmargyatra
Rating: 2.19315 (730 reviews)

Rajmargyatra

National Highways Authority of India

✈️ Travel

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Need to improve map

Map is there but map not start like google map , if map is there then follow that map for better use Rajmargyatra.
As of now again and again have to check google map and Rajmargyatra map

Rajeshrajput9407

2 months ago

Response from developer

Dear Rajeshrajput9407, Thanks for sharing your valuable feedback. We have noted the same. We are continuously making Rajmargyatra App better by adding more features/ services. For any support, you may contact us via email at rajmargyatra@nhai.org or you can reach out to our helpline at 1033. Happy to assist you!

Useful however needs improvement

This app shows my annual pass & tolls that are valid. However, there’s no easy way to create a complaint or dispute a toll. You have to search in multiple places, call 1033 & finally register complaint using your bank statement about the toll detail. So, this app is only for seeing status. If you find anything wrong, it doesn’t help. Even their complaint system seems unreliable - they need to learn service management which I can teach ; their message your complaint may be resolved in 45 days ! Who takes so much time to respond ? By that time, people may have forgotten about the wrong toll they deducted. How many requests can you track after 45 days each if there were multiple wrong tolls ?

Anshu Singare

3 months ago

Frustrating Experience with Poor Functionality

This app is extremely frustrating to use. Login issues are constant, and even after logging in, most features fail to work properly. It feels unreliable and unfinished. Users expect basic functionality, but this app doesn’t deliver. Needs serious improvement before it can be considered usable or worth recommending to others.

Lakshmi Narayanan . N

4 months ago

One of the worst application launched by the Govt

I have tried several times but didn’t work. After five to six hours try I can able to register and pay 3000 . But the app didn’t recognise and ask me to pay again. I tried to register a complaint but the number1033 was always busy. All time busy with costumer care and no response. I would like to give no star. Money is gone…

Rasu,Periya

4 months ago

Response from developer

Dear Rasu,Periya, We regret the inconvenience caused. The issue related to Annual Pass activation was resolved. You may please check the FASTag status by entering your VRN in the Rajmargyatra app. If you are still facing any issues, we request you to kindly contact NH Helpline 1033 or share your vehicle details along with stepwise error messages/screenshots at annualpass@ihmcl.com so that we can assist you on priority.Thank you for your patience. We are happy to assist you.

App not working since last few days

I tried to check the validity of my annual pass and relasied the ap is not able to fetch details and throwing error that issue with my I ternet connection. I tried to logout and login again but now it's stuck and login screen. Ki fly suggest how to fix.

Sunny4080

4 months ago

Response from developer

Dear Sunny4080, We regret the inconvenience caused. The issue related to Annual Pass activation was resolved. You may please check the FASTag status by entering your VRN in the Rajmargyatra app. If you are still facing any issues, we request you to kindly contact NH Helpline 1033 or share your vehicle details along with stepwise error messages/screenshots at annualpass@ihmcl.com so that we can assist you on priority.Thank you for your patience. We are happy to assist you.

Pass Details Not Loading – JSON Error

The app was working fine previously, but today when I tried to access my pass, it shows an error saying the pass cannot be loaded. It seems like the JSON request failed, and even after pressing retry the issue remains. Please fix this issue so users can access their pass details properly.

Tata Customer Paras’s

4 months ago

Response from developer

Dear Tata Customer Paras’s, We regret the inconvenience caused. The issue related to Annual Pass activation was resolved. You may please check the FASTag status by entering your VRN in the Rajmargyatra app. If you are still facing any issues, we request you to kindly contact NH Helpline 1033 or share your vehicle details along with stepwise error messages/screenshots at annualpass@ihmcl.com so that we can assist you on priority.Thank you for your patience. We are happy to assist you.

App issues

The government should hire good companies and skilled developers to manage this application. Currently, the app is very slow and takes too much time to open. Sometimes it works only after opening it several times.

If this is a government project, it should be reliable and efficient so that people can use it easily. A slow and poorly managed app creates problems for users instead of helping them. The government should improve the performance, fix technical issues, and ensure the app works smoothly for the public.

Harry sabbi

4 months ago

Pathetic application Nitin Gadkari!

I just don’t understand why this happens with every government in India, they will spend more money on govt apps and websites, still their experience will be pathetic. Since past 2 hours I have been trying to verify my phone number on this app, imagine, only phone number verification, and it’s still pending. The making and maintenance of the website must have been compromised and Nitin Gadkari’s NHAI chela will be making money out of it. To hell with Bhatat ki Janta and any impeccable facility for them. What a shame to be an Indian.

Baba_hurricane

4 months ago

User Friendly App

Very good App and very useful for the people who travel frequently in highways and the app should be updated regularly to ensure that the app is safe and secure for everyone who needs to use it and need regular updates to use the app without any issues

Sathish1974

6 months ago

Response from developer

Dear Sathish1974, We are glad that you liked our app. Please share it with your friends so that more numbers of citizens can benefit from this. If you have any recommendations/ suggestions or any concern, feel free to contact us at rajmargyatra@nhai.org or you can reach out to our helpline no. at 1033. We are committed to make your journey seamless and smooth.

Toll history with location

Overall good app but it would be great to add more features such as toll history with location we crossed as well as how much we saved throughout our journey

Rinku HR

7 months ago

Response from developer

Dear Rinku HR, We are glad that you liked our app. Please share it with your friends so that more numbers of citizens can benefit from this. If you have any recommendations/ suggestions or any concern, feel free to contact us at rajmargyatra@nhai.org or you can reach out to our helpline no. at 1033. We are committed to make your journey seamless and smooth.

Full of bugs on IOS device

1. I can’t update my profile because there is no way i can enter emergency contact no as it accepts contact only from contact list and enters in dash formats and there is no way i can enter contact manually as the device keyboard doesn’t opens up.
2. I cannot Activate pass as i enter mobile no and otp, i am asked to do the same cycle again and again without proceeding further.

You should have done a user acceptance test for atleast the critical application flow for which this app is actually ment for. Doesn’t even serves the purpose of the app if I can’t book a pass

MayureshPS

8 months ago

Govt is fooling us

They have created a beautiful app, but barely any feature works here. This is just a publicity stunt. I will give you an example —— to lodge a complaint of anything wrong with your NH you need to verify your mobile number (great feature as anyone cant lodge a complaint without a valid phone number) but once you try to register your number they dont allow you (they send you an otp) but but nothing happens. So when later on analytica data will be pulled out for this app, the data will show that x number of users have successfully registered their phone with this app but no one has any complaints. This is such. BJP move (they do everything on a superficial level, and in reality the are more corrupt that Congress)

RagiShan

9 months ago

Major features missing

Although the process of buying the annual pass was smooth and it got activated fast, there is no option to see the history of tolls.
Which all tolls we crossed and when and how much was there charge. Since I ported to annual pass, the existing fast tag app also doesn’t show the history of toll plaza crossed.
Kindly see to it.
And also no helpline no. or customer care no.

Abhijeet SinghR

9 months ago

Response from developer

Dear Abhijeet SinghR, Thanks for sharing your valuable feedback. We have noted the same. We are continuously making Rajmargyatra App better by adding more features/ services. For any support, you may contact us via email at rajmargyatra@nhai.org or you can reach out to our helpline at 1033. Happy to assist you!

Annual FASTag Pass Fails to Work as Promised

I bought the Annual FASTag Pass assuming it would cover my highway travel for a year, but despite having an active pass, I was still charged at multiple toll plazas — Palwal, Mathura, and Agra. The experience has been frustrating and confusing.

There’s no clear information on which tolls are actually covered, and even customer care couldn’t explain the deductions. If the pass is valid only for certain plazas, that should be made absolutely clear before purchase.

Please fix the wrong deductions and improve transparency about coverage. Right now, the system feels broken and misleading — not what you expect from a national highway payment solution.

harnoor992

9 months ago

Payment issue

This app is pathetic and doesn’t load the details soon. Have paid for the Annual plan it showed completed and after sometime it’s showing as failed with the payment reference number. Thought it was an issue, purchased again the same issue persist. No help line number. No way to get the issue resolved. Payment from the bank site shows confirmed but, in the app it shows failed for two payments as well. Help line 1033 doesn’t work at all, all time busy. Please solve this issue soon. it was a loss for me paying for more toll inspite of making a payment twice.

VKD Cool

10 months ago

Always Declining the payment

Always Declining the payment even though tried to used all possible modes. I got frustrated of this worst app I have ever used. The service vendors should have to give their some assistance to this app. Even there are no customer support options available in the app. I don’t understand why this useless application created, there are so many glitches, we can say totally useless application.

Jnggdcyjjhikb

10 months ago

Needs Few Improvement

I recently installed the app for my Annual toll pass. It would be great if there is additional feature of "History/Summary of toll crossed with location, date and Time" and "Money saved under Annual pass"
At present we can only know about Number of trips left.
Rest, I don't use this app for any other feature. So can't comment much about rest of the features and Functionality.

Pradhuman.Y

a year ago

Response from developer

Dear Pradhuman.Y, Thanks for sharing your valuable feedback. We have noted the same. We are continuously making Rajmargyatra App better by adding more features/ services. For any support, you may contact us via email at rajmargyatra@nhai.org or annualpass@ihmcl.com or you can reach out to our helpline at 1033. Happy to assist you!

Suggestion

App is awesome annual pass buying is easy, government is changing their standards in digitalization..!
I suggest that just add feature that annual pass user can know that how much money they saved through pass buy just sum up the amount of toll he passed and its value..!

Akshar 😀

a year ago

Response from developer

Dear Akshar , Thanks for sharing your valuable feedback. We have noted the same. We are continuously making Rajmargyatra App better by adding more features/ services. For any support, you may contact us via email at rajmargyatra@nhai.org or annualpass@ihmcl.com or you can reach out to our helpline at 1033. Happy to assist you!

App works but shows wrong updates

The entire process, from logging into the app to purchasing the annual pass, was seamless and user-friendly. After selecting the pass, I was directed to the Razorpay payment gateway, which successfully processed my transaction. However, the app initially indicated that the transaction had failed, creating a moment of confusion. Fortunately, just a few minutes later, I received confirmation that my annual pass was activated successfully.

Once activated, the app provides a helpful dashboard that displays how many of the 200 allotted tolls I have utilized over the course of the year. However, it would enhance user experience if the app included a detailed consumption history section. Ideally, this feature would provide a comprehensive list of all toll usages, complete with specific dates and times, allowing users to track their toll usage more effectively. This added functionality would greatly improve transparency and help users manage their tolls more efficiently.

Sriharishkk

a year ago

Unable to complete profile

While editing profile self mobile number coming empty and also can not fill that.
While submitting it complaining that mobile number is mandatory. In view profile mobile number is displayed

applenaren

a year ago