Nice
Nice application
DDhsjsjendi
Best banking app experience
Fast, Smooth and incredibly easy to use. The new app makes everyday banking effortless, from transfers and bill payments to card management. The design is modern, navigation is intuitive, and the overall experience is a huge step forward. Great job, Rakbank! π₯°
RNRania Nimri
Frequent app updates
The interface in the app is ok, but the frequency with which app updates are rolled out is incredibly frustrating meaning that you often find you are out and without access to a wifi connection but unable to use the app until an app update has been downloaded and installed.
EMEdfundo not for me
Very bad service
Very poor service. They block your account without any clear reason, then unblock it whenever they want, and block it again whenever they want. When you call customer service, one department sends you to another, and that department sends you somewhere else. Nobody takes responsibility or gives you a proper solution. Too much unnecessary bureaucracy. I currently have accounts with four different banks in the UAE, and I have never experienced this level of bureaucracy with any other bank. Very disappointing experience with RAKBANK.
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AAAlasgar Aghayev
App always issue raktoke and face recognition
issue with the app and the poor customer service experience.
The app issue remains unresolved, and every time we contact customer service, we are transferred from one representative to another without anyone taking responsibility or providing a proper solution.
The app issue remains unresolved, and every time we contact customer service, we are transferred from one representative to another without anyone taking responsibility or providing a proper solution.
MMaldarmaki
Response from developer
Hello There, We regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no.1, for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.
