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Rakbank

Rakbank

Digital with a human touch

1K ratings
79 reviews
πŸ’° Finance
Free

Details

  • Released
  • Updated
  • March 31, 2011
  • September 10, 2026

Features

Developer

The National Bank of Ras Al-Khaimah (P.S.C)
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Rakbank screenshot #1 for iPhone
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Rakbank screenshot #7 for iPhone
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Reviews summaryβ†˜οΈŽ
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About

Manage your banking needs with a secure and intuitive mobile application. Open accounts digitally, make quick payments, and transfer funds easily. Access customer support through live chat for a seamless banking experience.

βœ“Digital account opening
βœ“Biometric login
βœ“Card activation and PIN reset
βœ“Multiple bill payments
βœ“Instant fund transfers
βœ“Cardless ATM withdrawals
βœ“Live chat support
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What users say

Summarized from real user reviews of Rakbank. Based on 1K reviews and a 4.5/5 average, it highlights the 6 positives and 7 negatives reviewers mention most about this Finance app.

Positive things

  • πŸ‘Excellent customer service
  • πŸ‘Wonderful deals
  • πŸ‘Easy to use
  • πŸ‘Efficient and user-friendly
  • πŸ‘Simplified processes
  • πŸ‘Improved UI and speed

Negative things

  • πŸ›App crashes on open
  • πŸ›Login issues with Face ID
  • πŸ›Unresponsive live chat
  • πŸ›Clunky UI and navigation
  • πŸ›Unintuitive placement of UI elements
  • πŸ›Compatibility issues with larger phones
  • πŸ›Verification procedures are complicated
See all reviews

What's New in Rakbank

47.3

September 10, 2026

Enhanced international transfers and beneficiary management, with faster and a smoother transfer experience. Plus, improvements to transaction notifications, account opening, and statement display.

More

User reviews

Most RecentHighest RatedLowest Rated

App always issue raktoke and face recognition

issue with the app and the poor customer service experience.

The app issue remains unresolved, and every time we contact customer service, we are transferred from one representative to another without anyone taking responsibility or providing a proper solution.
MaldarmakiMaldarmaki

Response from developer

Hello There, We regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no.1, for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.

OTP

Difficult when not in Dubai
Zooming GreatZooming Great

Notifications

Credit card expenses notifications have all the time one or more problems. Hope RAK bank will do something about it
Mukesh CheMukesh Che

Response from developer

Hello Mukesh, please reach out to us via live chat or contact us on 04-2130000 with your concerns, and our team can assist you. Thank you for Banking with us.

Why force update

You can offer instead of force no?
GeorgeinUKGeorgeinUK

Good Service

Very good service
Naeem1090Naeem1090
See 74 more reviews

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User experience

🐞

Reported Bugs

5 issues

App crashes on open

Bug

Login issues with Face ID

Bug

Unresponsive live chat

Bug

Compatibility issues with larger phones

Bug

Verification procedures are complicated

Bug
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Requested Features

5 requests

Add last 5-10 transaction history

Feature

Display cash back amount information

Feature

Allow using cash back from the app

Feature

Implement Arabic language support

Feature

Improve debit card management features

Feature

FAQ

What can I do with the RAKBANK App?

The RAKBANK App allows you to open a digital account, log in securely using biometrics, activate and reset card PINs, pay multiple bills, and make quick fund transfers within the UAE and abroad. You can also perform cardless cash withdrawals and explore RAKBANK products.

How do I register for the RAKBANK App?

To register, download the app, click 'Register', and follow the on-screen instructions. You will need to enter a card or account number along with your PIN to complete the registration process and start using the app's features.

Is the RAKBANK App free to use?

The RAKBANK App is free to download and use. While the app itself is free, certain banking transactions or services facilitated through the app may incur fees as per RAKBANK's standard terms and conditions.

What devices are compatible with the RAKBANK App?

The app is designed for a seamless digital banking experience. However, it is important to note that this app will not work on jailbroken devices, ensuring a secure environment for your banking activities.

What are the key security features of the RAKBANK App?

The app prioritizes security with features like biometric login (Fingerprint or Face ID) for secure access. It also offers secure ways to manage your cards, including activation and PIN reset for eligible cards, and provides a safe platform for all your banking transactions.