Rapha Cycling Club User Reviews

Customer Experience

Positive experience31.0% of reviews
Neutral17.2% of reviews
Negative experience51.7% of reviews

~ Based on 29 written reviews from the US App Store.

Is Rapha Cycling Club Safe?

Rapha Cycling Club appears safe based on user ratings. AppsHunter Safety Score for Rapha Cycling Club is 85/100.

This assessment is based on 89 user ratings, with an App Store average of 4.4/5.

Safety Analysis

82.0% of ratings point to a safe experience
3.4% of ratings suggest some concerns
14.6% of ratings point to a risky experience

~ Based on 89 App Store ratings for Rapha Cycling Club.

Is Rapha Cycling Club Legit?

Rapha Cycling Club appears to be a legitimate app. AppsHunter Legitimacy Score for Rapha Cycling Club is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very buggy

Old app was bad, this one is somehow worse

Clunky functionality, misleading membership

Garbage app and garbage member insurance coverage from a garbage ceo

Buggy

Still needs a lot of backend improvement.

RCC

Well made app recently updated

Very buggy!

Needs work!

Updated & Still Awful

So glitchy. Keeps logging me out and won’t allow me to log back in. Half the chats don’t actually show anything either.

Lots of bugs

After deleting a chat (including future rides), can’t access the chat room again. Attempted to quit the ride and rejoin, but the system did not even let me quit the ride.

Worst update ever👎

After re-design, app feels and looks awful.
Performance degraded drastically, the app is less responsive, laggy, has much less features and looks very bad.
Dark mode is gone, frames are dropping when I’m scrolling and the app looks like an Android app on an iOS device👎
Such a bad decision to re-design a good looking iOS app😖
Show more

Poor update.

New update is buggy and loads very slowly. Cant even access the calendar anymore. Why was it changed when everthing was working perfectly before.

Clunky functionality

Garbage app from a garbage ceo

Profile pictures not appearing

Issues with the profile pictures not loading, I’ve done everything: phone iOS updated, RCC app updated, logged out and logged in. Nothing works, contacted support several weeks ago, they haven’t fixed the issue…

iOS issues

This app use to work but for the last few months it has multiple issues. Profile pictures not appearing, profile related updates not being sent through. Also for events and rides it is hard to tell who has registered.

Really bad app you have to use

You have to have this App to join Rapha Club rides but since 2023(?) and various developers left ie Tom H development has stopped and its gone backwards.
Its so glitchy.
Chat is slow and unresponsive.
Those listed as ‘Following’ is a random number and not related to those that you follow.
There is no support, or rather there is a support to contact except they do nothing but send an email to say they will look into it and get back to you - which they dont.
Its a shame because when Tom was involved he was responsive to issues and actually fixed them and also had innovative ideas like the digital treasure hunt which was v sophisticated and added value to the RCC membership.
Its a clear sign the app doesnt function properly when rideleaders communicate by whatsapp instead of the app chat function and also that Rapha staff dont use or check the App.
Show more

A good app that performs terribly

PLEASE fix this app. It is the buggiest app on my phone. Chats don’t load without quitting and reopening the app. Cancelling a profile pic/backdrop change crashes the app, needing to be quit and reopened again. Calendar pages don’t always refresh (but are closer to working than the previous two issues).
Also, whenever I follow a link to the store from the app I am taken to the GB site despite me being in the US.
Please fix! It’s the core of the RCC membership and therefore one of the most expensive apps on my phone.
Show more

“Add to my calendar” is not working

- “Add to my calendar” is not working
- Better photo sharing quality would be great
- The rest of the function are working very well

Great value

Just renewed my membership and in great part for the value that you get from the App! Well worth the membership price!

Pointless push notifications

So many pointless push notifications that give you no context as to what the notification is for. It’s not 2015, this needs to be better.

Excellent app

This app and the introduction it has given me to virtual group rides has been a godsend during lockdown - thank you to the product managers and developers who built it 🙌 It’d be great to have more promotion of self-starter community rides. You can set up rides and groups but promoting that to others nearby would be great. But overall it’s very deserving of its place on my homescreen 👍
Show more

Lots to like but can’t upload a profile picture 🤷‍♂️

Can’t seem to upload any images to my profile page?

Half baked

Needs massive improvements. Not linked to the website. This app should be your one stop shop for all Rapha and RCC.

Book on to a yoga class? Should appear in the app.
Should be able to see past orders etc all in this app!