Rapha Cycling Club Reviews: Is It Legit?

Customer Experience

Positive experience30.2% of reviews
Neutral11.6% of reviews
Negative experience58.1% of reviews

~ Based on 43 written reviews from the US App Store.

Is Rapha Cycling Club Safe?

Rapha Cycling Club appears safe based on user ratings. AppsHunter Safety Score for Rapha Cycling Club is 87/100.

This assessment is based on 170 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.0% of ratings point to a safe experience
2.7% of ratings suggest some concerns
11.3% of ratings point to a risky experience

~ Based on 150 App Store ratings for Rapha Cycling Club.

Is Rapha Cycling Club Legit?

Rapha Cycling Club appears to be a legitimate app. AppsHunter Legitimacy Score for Rapha Cycling Club is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not better at all

New site is not an improvement. Can’t schedule fortnightly repeat rides, slider for distance is too sensitive for phone, the app is slower than the old one. Not much to love at all

Very buggy

Old app was bad, this one is somehow worse

Clunky functionality, misleading membership

Garbage app and garbage member insurance coverage from a garbage ceo

Buggy

Still needs a lot of backend improvement.

RCC

Well made app recently updated

Very buggy!

Needs work!

Neuer Look, bessere Funktionalität

Die Rapha-App ist optisch überholt, funktional hat sich wenig geändert, vor allem der Chat ist besser. Was nach dem Update auf die sehr helle Optik leider fehlt: Ein Dark Mode für die App.

Updated & Still Awful

So glitchy. Keeps logging me out and won’t allow me to log back in. Half the chats don’t actually show anything either.

Lots of bugs

After deleting a chat (including future rides), can’t access the chat room again. Attempted to quit the ride and rejoin, but the system did not even let me quit the ride.

Chat box is broken

Keep getting something went wrong when viewing or sending messages on the ride events. Some old chats are missing but the notification number still shows up.

Worst update ever👎

After re-design, app feels and looks awful.
Performance degraded drastically, the app is less responsive, laggy, has much less features and looks very bad.
Dark mode is gone, frames are dropping when I’m scrolling and the app looks like an Android app on an iOS device👎
Such a bad decision to re-design a good looking iOS app😖
Show more

Poor update.

New update is buggy and loads very slowly. Cant even access the calendar anymore. Why was it changed when everthing was working perfectly before.

Clunky functionality

Garbage app from a garbage ceo

Terrible user experience

Even though some serious issues such as missing profile picture have been reported, Rapha didn’t take any action and left it more than 2 months. Really worried about what’s going on there

쓸애기

개느리고 직관적이지 못하며 전혀 사용자를 배려하지 않는 앱
라파가 왜 이 앱을 방치하는지 모르겠다
심지어 로그인도 안됨

Profile pictures not appearing

Issues with the profile pictures not loading, I’ve done everything: phone iOS updated, RCC app updated, logged out and logged in. Nothing works, contacted support several weeks ago, they haven’t fixed the issue…

全部良かったが。。。

iOS28になってから、全てのユーザーのプロフィール画像が見えなくなってます。直してください🙏🏻

iOS issues

This app use to work but for the last few months it has multiple issues. Profile pictures not appearing, profile related updates not being sent through. Also for events and rides it is hard to tell who has registered.

Really bad app you have to use

You have to have this App to join Rapha Club rides but since 2023(?) and various developers left ie Tom H development has stopped and its gone backwards.
Its so glitchy.
Chat is slow and unresponsive.
Those listed as ‘Following’ is a random number and not related to those that you follow.
There is no support, or rather there is a support to contact except they do nothing but send an email to say they will look into it and get back to you - which they dont.
Its a shame because when Tom was involved he was responsive to issues and actually fixed them and also had innovative ideas like the digital treasure hunt which was v sophisticated and added value to the RCC membership.
Its a clear sign the app doesnt function properly when rideleaders communicate by whatsapp instead of the app chat function and also that Rapha staff dont use or check the App.
Show more

Messaging issue

It seems a temporary issue occurs in chat function of this app. When I try to send a message in a ride group, the message can't be sent any longer.