RatePunk User Reviews

Customer Experience

Positive experience21.4% of reviews
Neutral2.5% of reviews
Negative experience76.2% of reviews

~ Based on 323 written reviews from the US App Store.

What users say

Is RatePunk Safe?

RatePunk: Cheap Plane Tickets appears safe based on user ratings. AppsHunter Safety Score for RatePunk is 94/100.

This assessment is based on 6,046 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.5% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 6,046 App Store ratings for RatePunk.

Is RatePunk Legit?

RatePunk: Cheap Plane Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for RatePunk is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Amazing Airfare finder out there!

I just signed up and already booked a trip.
I had searched on my own via airline apps and travel websites. All I could find were economy tickets for way more money than what I just paid for 2 first class flights round trip! Way to be Ratepunk!!!
I’ll book through this site from now on!

Response from developer

Thank you for your feedback! We’re thrilled to hear you found such a great deal and were able to book two First Class round-trip tickets at an amazing price! We’re glad RatePunk helped you discover an option that worked better than your previous searches. We hope to help you find many more great deals for your future trips. For any questions, contact hi@ratepunk.com.

Not worth it in Australia

I have read some good reviews for Ratepunk, that could be true if you are searching in a market like US or Europe where you have multiple airlines.
But unfortunately in a country like Australia you can hardly find cheap and bargain deals.
I wouldn’t recommend this app for in Australia or Asia.

Response from developer

We understand that finding great deals can vary depending on where you’re traveling from. Airline coverage, route availability, demand, seasonality, and the number of competing carriers can all affect the fares available in Australia and Asia. You can set Price Alerts for your preferred airports, destinations, travel class, and specific or flexible dates to increase your chances of finding a suitable deal. For help, contact hi@ratepunk.com.

Paywall

Be prepared to pay more if you want anything other than economy class. You get your subscription click on business class and immediately have to pay more money to see any flights.
Seems very misleading or dishonest right from the start.

False advertising

All the prices they quote for flight tickets are incorrect; the prices shown on the webpage change when you click through to the actual booking page. The discounted price displayed is wrong to begin with, and the original price also increases.

Total scam

I initially signed up because I saw an advertisement on Facebook saying seniors should not be paying high rates for business class and Ratepunk could get tickets for under $2000 for trans Atlantic business class. Their deals are ridiculous unless you want to travel when the deal is and where they are going. If you want tickets to specific locations even if you’re flexible with your schedule, you can’t find any deals. It’s a waste of time and money. Stay away
Show more

Response from developer

Thank you for sharing your detailed feedback. We’re sorry RatePunk didn’t meet your expectations, particularly when you were looking for Business Class deals for a specific destination. Business Class fares can vary significantly based on route, travel dates, demand, remaining premium-cabin inventory, airline, booking time, and fare conditions. A very low Business Class fare can exist for a particular route and date without being available for every destination or travel period. RatePunk cannot control when or where airlines release these fares. If your destination is fixed but your dates are flexible, we recommend setting up a Price Alert with flexible dates. You can select your preferred departure airport, destination, travel class, and a broader travel window, allowing RatePunk to monitor more possibilities and notify you when a suitable fare appears. This is often more useful than relying only on the deals currently displayed in the feed. We also want to clarify that RatePunk is not intended to guarantee a Business Class ticket below a specific price for every route. Our goal is to help travelers discover and monitor unusually good fares when they become available. If you’d like us to check whether your preferred route is suitable for our alerts, please contact hi@ratepunk.com with your departure airport, destination, and approximate travel dates.

beware

scam

Response from developer

We’re sorry you feel this way. RatePunk is a legitimate flight-deal service designed to help travelers discover fares and set Price Alerts for their preferred airports, destinations, dates, and travel class. If you experienced a specific issue, please contact hi@ratepunk.com so we can investigate.

Not comprehensive

Many airlines aren’t included. Yes there’s low rates to random places but not what I’m looking for and not on all airlines. Not to mention 4-5 messages a day.

Please refund my elite membership

Useless app. There is no way to cancel your sub this is just a money scam with some useless AI behind it. Elite doesn’t allow search by date. No way to select air carrier. Not useful to people who have jobs and can’t fly any random date. There was no way to contact support.

Fun

Yay

Impossible to cancel

The service cost is misleading, monthly charge is way overpriced, instructions for canceling do not work because when you log in on-line it forces you to the app which does not accommodate cancellation function!

Ratepunk a rip off

I have had the same experience with Ratepunk and now have a further $70 charge that I do not know what it is for as my subscription does not explain what this rip off charge is for
I am currently overseas and will cancel my subscription when I return as I did not approve tis charge
This company is into scam marketing do not trust them
A dissatisfied customer
Show more

Response from developer

Thank you for sharing your concerns. We’re sorry to hear about the unexpected charge, especially while you’re overseas. We take billing concerns seriously, and we’d like to clarify exactly what this payment relates to. RatePunk subscriptions and optional upgrades are presented during the purchase flow, with payment and renewal information also available in the Terms and Conditions, Welcome email, and account dashboard. Please contact us at hi@ratepunk.com with the email associated with your account and details of the $70 charge. Our support team can review your billing history, explain the charge, and assist with your refund request if applicable.

Same Price as Expedia

Compared the prices and it’s the same as Expedia or even the airline website. The only difference is that I had to pay rate punk $20 while i paid Expedia $0. Don’t know what the deal is, a lot of time the offer price is higher than the listed price.

Wasted my $20

Useless - use google flights

Was charged three transactions over 3 months. The service is no better than google flights, no premium options or amazing business class deals, it’s a real bummer. They should spend more on the platform and less on marketing.

Deceptive

The adds promote a system where you get opportunities to fly first class at reduced rates. After signing up and laying a subscription I only get stuff I can find on google, and then they want more if you want first class or business class searches. Nope. Not good enough. Feeling ripped off.

Response from developer

Thank you for sharing your feedback. We’re sorry you were left feeling disappointed after joining RatePunk. We’d like to clarify how the service works. RatePunk is designed to help travelers discover flight opportunities and deals, but we don’t set or control airline fares. Prices and availability come directly from airlines and booking providers and can change quickly depending on demand, inventory, travel dates, and other factors. The Basic membership and Elite membership offer different features. Access to certain premium-cabin opportunities, including Business and First Class deals, is part of the optional Elite offering. Elite is not required to use the Basic membership, and all upgrades are completely optional. We understand that you may have expected every premium-cabin deal to be included with the Basic membership, and we’re sorry that this wasn’t your understanding. The available membership options and optional upgrades are presented during checkout, with the relevant information also available in our Terms and Conditions, Welcome email, and account dashboard. If you believe the membership or upgrade you purchased was not what you intended, please contact us at hi@ratepunk.com with the email address associated with your account. Our team can review your subscription and help clarify what is included.

Overall no value add - skip this app

I have used the base app for 6 months and have never been able to book or of the AI deals presented. Also I was upgraded to a tier I did not ask for and when it billed I asked for a refund and they have policies saying only 25% refund even though I asked on the same
Day it billed. Just not worth the time- in my opinion skip this app. Not a great experience and slightly predatory on cancellations and refunds.
Show more

Response from developer

Thank you for your feedback. We’re sorry to hear that RatePunk hasn’t met your expectations. We’d like to clarify that optional upgrades are presented during the purchase flow and are not required to use the Basic membership. Subscription details, renewal terms, and available add-ons are shown during checkout and are also included in our Terms and Conditions, Welcome email, and account dashboard. Regarding the deals, flight availability and fares can change quickly, so a deal may no longer be available when you attempt to book it. We understand how frustrating that can be. Refund requests are handled according to our applicable refund policy, which is presented as part of the purchase terms. If you believe an upgrade was added without your consent or there is an issue with your refund, please contact us at hi@ratepunk.com with your account details so our team can review the specific case.

Flight deals in canada

I just got a better deal with Air Canada montreal to edmonton than with this app. Disappointing!

Response from developer

Thank you for your feedback! We understand how disappointing it is to find a better fare elsewhere. RatePunk is designed to help you discover flight deals and compare available opportunities, but we can’t guarantee that every fare will always be the cheapest available at the exact moment you search. Airline prices can change quickly, and fares may vary depending on availability, booking channels, and timing. We hope you’ll continue checking our deals and alerts, as new offers are constantly added. For help, contact us at hi@ratepunk.com.

Rip off and privacy invasion

This company charges a large yearly fee for what many other apps already do for free. The results I got were no better than momondo, hopper, etc.

After asking for a refund within the time frame they specify, they kept asking for more and more information to “process the refund”.

They literally asked for screenshots of bank statements. Which is an invasion of privacy and very likely is illegal.

Scam company, bad product, poor business practices, and a clear lack of understanding the legal ramifications of their nonsense “refund verification process”.

I am heavily considering checking into whether or not these are grounds for a lawsuit.
Show more

Response from developer

Thank you for your feedback. We’re sorry to hear you were disappointed with your experience. RatePunk provides access to curated flight deals, alerts, and travel-saving features that are designed to complement, rather than replace, general flight search tools. Regarding refunds, requests are handled according to our refund policy. Any information requested during the verification process is used only to help locate the account, confirm the purchase details, and ensure we are assisting the correct customer. We take privacy seriously and do not request information beyond what is needed to review a case. If you believe there is an issue with your refund request, please contact us at hi@ratepunk.com with your account details so our team can investigate and assist you further.

Fraude

Mon dossier contenait une seule carte de crédit expirée depuis quelques années cette entreprise a réussi à obtenir frauduleusement une carte de débit que je détient dans une autre banque et hier le 3 août on déduit 104$U S de ce compte sans authorisation aucune!! Ces gens on la capacité de piratage!!!
Show more

Response from developer

Nous sommes désolés d'apprendre que vous avez constaté un prélèvement inattendu. RatePunk n'a pas accès à vos comptes bancaires et n'est pas en mesure d'obtenir les informations relatives à votre carte de débit auprès d'autres établissements financiers. Nous traitons uniquement les paiements à l'aide des informations de paiement fournies lors de la souscription, et tous les paiements sont gérés par des prestataires de paiement sécurisés. Si vous constatez un prélèvement inhabituel, nous vous recommandons de contacter votre banque ou votre prestataire de paiement afin qu’il puisse examiner la transaction et vous aider à sécuriser votre compte. Vous pouvez également nous contacter à l’adresse hi@ratepunk.com en précisant les détails de la transaction ; notre équipe se chargera alors de vérifier les informations de paiement de notre côté.

Deceptive Costs.

They will give you what they say is a yearly deal then start charging more a few months later. They make it difficult to cancel membership as it isn’t directly on the APP. Also, deals are not much better than other free travel websites.

The best travel tool.

Real time savings, great updates.