withdrawal not allowed
what is wrong with this Raven and why can’t I withdraw my funds?
Poor Communication and No Clear Resolution
Very frustrating customer support experience. I have two accounts associated with my details, and I’ve been trying to recover an older account with funds in it. Despite explaining the situation multiple times, I keep receiving vague responses such as “our team is working on it” without a clear update or resolution.
I was also sent a BVN verification request even though I no longer have access to the old email address associated with the account. I have provided my current phone number, email address, and the information requested for verification, yet I still have no clear explanation of which account is being verified or which account will be retained.
The biggest issue is poor communication and lack of transparency. When customers are dealing with access to their money, they need clear answers, proper follow-up, and a straightforward resolution—not repeated generic responses. I hope Raven improves its customer support and account-recovery process.
I was also sent a BVN verification request even though I no longer have access to the old email address associated with the account. I have provided my current phone number, email address, and the information requested for verification, yet I still have no clear explanation of which account is being verified or which account will be retained.
The biggest issue is poor communication and lack of transparency. When customers are dealing with access to their money, they need clear answers, proper follow-up, and a straightforward resolution—not repeated generic responses. I hope Raven improves its customer support and account-recovery process.
Show more
Savvydajep
Please let me transfer my money
I’ve been trying to send money and buy airtime but it keeps saying error occurred or failed try again later and I’m tired already
Please I’m stranded….give me my money 🤦♀️
I’ve been trying to send money and buy airtime but it keeps saying error occurred or failed try again later and I’m tired already
Please I’m stranded….give me my money 🤦♀️
Please someone should revoke their license
They are so inconsistent with processing payments. I lost 14,000 naira to them after initiating a transfer and I got debited and the amount wasn’t refunded.
Failed transaction
Have been trying to transfer money but is not working since one month now I can’t make transactions and I want to make use of the money what is the issues please work on it no network to make transactions
Transfer money
This app is a big fund I can’t even send out money
Downtime for a week now
Why can't I make transfer with my bank? Downtown for one week. What is going on? Are you people? Okay. I can’t make a transfer for the past week till date. I’ll sue if nothing is been done.
Bad customer service
Transfer doesn’t work when you need to withdraw. Customer service takes like forever to get back to you..
This fools just logged me out from my account without any reason. Just because i have been asking them to work on their transfer section
This fools just logged me out from my account without any reason. Just because i have been asking them to work on their transfer section
Great app
Very great app to use sending money
I need my money out
Why can’t I make transfer out of this bank I need my money out pls I don’t want to believe the bad things people say about you guys
Love the new upgrades
Thank God transfer is finally working
The virtual card is making sense too
The virtual card is making sense too
Scam app
They allow you to deposit but will not allow withdrawal. I have been sending them messages and they don’t respond or try to help. It’s been weeks upon weeks. The only thing the customer service ask you to do is to rate them 5 star, for saying and doing nothing. My money is stuck in there and there’s no hope of retrieving it
Show more
Scam and fraud
Their virtual card and spend and save is a scam
Worst bank on earth
Poorest service I have ever seen I can’t even transfer my own money
Cursed
Omg I’m starving cuz of this useless bank thy don’t allow me to withdraw since few days pls I aren’t eat
Why can’t i withdraw my money raven?
I hate it when I try to withdraw my money it keeps saying network issues this app is users friendly but the services are super poor i rate you 1/10 for that please fix your system
Complain
I’m unable to withdraw or transfer my money for some days now. I really don’t know what going on with this app. You didn’t even notify me and now i can’t transfer my funds.
Transfer Issues
I’ve been trying to transfer for almost 10 days already meanwhile I’m sick I need this money for medication yet is not going through. Please help me fix this so that I can get my medication. I have money in my account to transfer is not a problem, I don’t want anything to happen to me while I have money in my account. Please solve this for me 😭🙏🏻🙏🏻
Show more
Bad Bank
Worst Bank ever don't ever download this app my money has been in this bank for over 3 weeks and I can't make a single withdrawal and there customer care is not giving any positive response this bank is a big scam and should be brought down Immediately
Hate
Worst bank ever,you will have money but can’t withdraw,worst ever seen.
