withdrawal not allowed
what is wrong with this Raven and why can’t I withdraw my funds?
Poor Communication and No Clear Resolution
Very frustrating customer support experience. I have two accounts associated with my details, and I’ve been trying to recover an older account with funds in it. Despite explaining the situation multiple times, I keep receiving vague responses such as “our team is working on it” without a clear update or resolution.
I was also sent a BVN verification request even though I no longer have access to the old email address associated with the account. I have provided my current phone number, email address, and the information requested for verification, yet I still have no clear explanation of which account is being verified or which account will be retained.
The biggest issue is poor communication and lack of transparency. When customers are dealing with access to their money, they need clear answers, proper follow-up, and a straightforward resolution—not repeated generic responses. I hope Raven improves its customer support and account-recovery process.
I was also sent a BVN verification request even though I no longer have access to the old email address associated with the account. I have provided my current phone number, email address, and the information requested for verification, yet I still have no clear explanation of which account is being verified or which account will be retained.
The biggest issue is poor communication and lack of transparency. When customers are dealing with access to their money, they need clear answers, proper follow-up, and a straightforward resolution—not repeated generic responses. I hope Raven improves its customer support and account-recovery process.
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Savvydajep
Please let me transfer my money
I’ve been trying to send money and buy airtime but it keeps saying error occurred or failed try again later and I’m tired already
Please I’m stranded….give me my money 🤦♀️
I’ve been trying to send money and buy airtime but it keeps saying error occurred or failed try again later and I’m tired already
Please I’m stranded….give me my money 🤦♀️
Please someone should revoke their license
They are so inconsistent with processing payments. I lost 14,000 naira to them after initiating a transfer and I got debited and the amount wasn’t refunded.
Failed transaction
Have been trying to transfer money but is not working since one month now I can’t make transactions and I want to make use of the money what is the issues please work on it no network to make transactions
