Game changer!
Connected to home wifi in seconds! Such an easy way to setup and automate my Raypak equipment!
Buyer Beware!!!
DO NOT purchase products from Raypak. We’ve had a pool heater we purchased from them 3 years ago and we’ve only been able to use it for 10 days total in that time. We’ve had companies out who have tried to warranty out the pool heater and they won’t cover anything! This company sells faulty products and don’t stand by their products! DO NOT PURCHASE ITEMS FROM THIS COMPANY!!!
Show more
Needs improvement
Easy to use but can only read current temp, turn on and off heater and change the temp set point. Improvements needs:
1. Ability to view historical temps in a graph or o see how quickly it heats or colds down over night
2. A timer
These should be very easy to program and it’s baffling that it’s not available yet.
1. Ability to view historical temps in a graph or o see how quickly it heats or colds down over night
2. A timer
These should be very easy to program and it’s baffling that it’s not available yet.
Show more
Did not last 12 months.
Installed 12 months Ago.
Used 6 months.
Now leaks from the bottom.
Fan will not engage.
3 year warranty. Ha!
What about the one year.
Warranty department has never returned my emails.
$3,500 waste.
Used 6 months.
Now leaks from the bottom.
Fan will not engage.
3 year warranty. Ha!
What about the one year.
Warranty department has never returned my emails.
$3,500 waste.
Excellent
Great tool
Homeowner
Remote app is really simple, and easy control
Communication with Poolside Attendant needs update to work properly…
Love the heater, but want the full automation operation..
Wow great
What a great program oh my God this thing is unbelievable. I don’t know how I lived without it.
Good App Control
Worked as advertised couldn’t be happier!! Thanks Raypak!!
Poorly designed with minimal functionality
I wanted to like this but am very disappointed. Honestly, an easy to mess up slide for pool temperature, like you’re dimming a light? That’s just dumb. It should not let you change more than one degree at a time then ask for confirmation when you’re done changing the setting.
Also, on the panel, there’s so much more information and settings than are available in this app.
If you’re going to go through the trouble to design in wifi, why not make it a near replica of the panel functionality? I also have a Pentair Easytouch and it provides so much more capability for its functions than this does.
Also, on the panel, there’s so much more information and settings than are available in this app.
If you’re going to go through the trouble to design in wifi, why not make it a near replica of the panel functionality? I also have a Pentair Easytouch and it provides so much more capability for its functions than this does.
Show more
App works: Service not much
The app works great. However, when their server is down (for days at a time) you can’t connect.
Amateur hour
These guys let their domain expire and now the app is garbage and no way to reach support
Doesn't work after iOS update
App no longer functions with latest update or iOS
Awesome, until it’s not
Got a new pool heater and was pumped when I found out it had an app. I downloaded and connected my phone and the heater and for about a week was able to control the temp settings for the pool. All of the sudden when I open the app it started telling me it was unable to connect and to check my internet connection. Well my wifi is operating fine, everything else on wifi is working, display on heater shows it’s connected to the network but the app continues to give me the error. I can’t even get into any sort of settings on the app. That box pops up as soon as I open the app and the only thing it will let me do it click on “retry” where it proceeds to give me the same error. So I tried deleting the app and its data from the phone and reinstalling. So now I can’t get past the login screen, I input my username and password and it gives me a “Can’t connect to host” error.
All in all pretty frustrating. Especially since the display panel on the heater itself requires multiple steps just to get to settings to change the temp and I’m not sure how complicated it will be to try to set up a timer to moderate the heater running.
Please fix these bugs!!
All in all pretty frustrating. Especially since the display panel on the heater itself requires multiple steps just to get to settings to change the temp and I’m not sure how complicated it will be to try to set up a timer to moderate the heater running.
Please fix these bugs!!
Show more
App is broken
The app is broken today. Won’t sign in and won’t work at all
Terrible app
This app connected fine and worked the first day. Woke up the next day and it says no connection and won’t do anything else. The display on the heater says connected but the app says it’s not. There is no trouble shooting available. Just not working. Terrible app.
Goodish if it actually works
Apps works decently well but has some kinks. Some what intuitive. It can be improved with a scheduled feature.
App currently doesn’t work and it seems like can’t connect to the server. Makes the whole reason why I got this pool heater pointless as it’s for a rental property so I am always remote.
App currently doesn’t work and it seems like can’t connect to the server. Makes the whole reason why I got this pool heater pointless as it’s for a rental property so I am always remote.
Show more
App won’t connect
App was working fine then one day it decided not to connect. Tried the online service and they stated that app sometimes doesn’t work.
Can’t connect
The app recently started saying can connect to Server. I haven’t been able to use app since. Last update was over a year ago.
Terrible
What’s the point of having an application if it doesn’t work? This is by far the worst device application I’ve ever had… worked one time… Now it doesn’t work. None of the features can be turned on or off… Had high hopes. Very disappointing.
