App doesn’t work
The app rarely works. I just tried the website and was able to login but couldn’t access rewards. I have offloaded app and reinstalled but it didn’t help.
Awful service
Our server told us 8 times she would get back to us about 20 minutes. She served the table
behind us who had just sat down for 5 minutes prior. We left the restaurant because she came back after 25 minutes and asked are you ready to order now.
We were not comfortable ordering because the server is cover with small pox - blisters all over her face and arms. Unpleasant server with unsightly face.
behind us who had just sat down for 5 minutes prior. We left the restaurant because she came back after 25 minutes and asked are you ready to order now.
We were not comfortable ordering because the server is cover with small pox - blisters all over her face and arms. Unpleasant server with unsightly face.
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No price show until pay, impossible to compare price. Not provided price for din-in.
No price show until pay, impossible to compare price. Not provided price for din-in.
Disappointed
I was there on Saturday about 3 o’clock. I think I already wrote a review but even my seven year-old granddaughter say the next day she said grandma that place was disgusting. A seven year-old now I went to red lobster in Broward on 411 place was nice and clean food was great. The one it was Palm my granddaughter seven years old wanted to go there so we went what a disappointment. It was a black lady as a manager first of all she was not dress appropriate to be a manager I mean it’s a certain way you need to look I couldn’t tell she was a manager. That’s what I’m saying from the employees a difference. We hardly got to eat the food because they were nuts nuts all over the place like what the hell is going on and you really didn’t say you didn’t see it until you brought your food and that’s when you see the Nat started coming from everywhere when I walked in I even told the guy who was seating us I said wow something smells funny in here. It almost made me did not want to sit down and every table he took us to was dirty so he end up cleaning the tables so we can sit down then they brought us a drink. I love the Bahama mamas that’s what I go for the Bahama mama did not look like the one and if you wanna know the difference, I do have photos from the one on 4-11 Broward then the one in palmbeach, maybe it was something dead around that table and the bug started coming out when I brought the when they brought the food out I don’t know, but the manager not one time did she offer to ref fix our food and send us take us another table or can I prepare your food and you take it home and I apologize nothing she said nothing she’s inexperienced. She doesn’t need to be a manager. They need to close that place down. I am. I am gonna call inspectors to inspect the place so be prepared.
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Great experience
Ate at the red lobster in Kenwood, our server was MALAKAI, he was very freindly, prompt, and professional, we’ll be back soon
app doesn't work
can't reset my password bc it says phone number already in use! can't set up new account for same reason! wonky, unreliable, and poor marketing for the brand!!!
Logging in
The app would not let me in
Pointless
You can’t order from within the app then when I tried to login on the website to order, I got locked out of my account. So I had to order as a guest instead of earning points and now I can’t get back into my account. Do not recommend.
51st Wedding Anniversary
My Wife & I had lunch there today 3/6 for our 51st anniversary. We had a very delicious lunch and service was great.
Errors
Errors login with Facebook. Unable to signin.
Restaurant lied
We went to Red Lobster last night and I signed up for their app because it said you would get 10% off your meal. Nope. I signed up and when the check came I still didn't have my 10% off coupon. I asked the waitress and she said "Oh, that's for your NEXT visit..." Why would they have you sign up for an app in the restaurant and then tell you that you can't use the 10% off until next time????? I don't know of any other restaurant that does this. Not one. The app is terrible as well. You have to sign in every single time as the app never remembers your sign in information. It only remembers your email and that's it. I probably won't be returning to this restaurant ever again because of their "Come NEXT time and use the 10% off coupon" policy. This is just a shady business practice to get you to keep returning. I will be deleting the app since I won't be returning to Red Lobster ever again. I even checked my app, which I never downloaded before last night, and my 10% off coupon is not even there! Service was subpar as well. We were missing meals, sauces, they took forever to come check on us, it was just an all around horrible visit. For a restaurant with such high prices, you would think they would hire better employees. I guess if you have a pulse then you have a job at Red Lobster. No experience or speedy service necessary. So, if you sign up for the app, beware, they only get you to do that and they will never honor their own policies. Worst restaurant experience ever.
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What is the point
I don’t really get why this app exist. All it does is allows you to manage your rewards from red lobster you can’t order you can’t place a carryout. You have to then go to their website to order. The UI is also very terrible. If you wanna look at the menu, you have to go through three different tabs in order to find the menu and that menu isn’t even updated with your current location. You need to go onto the website to order like I mentioned before.
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Birthday girl
Trying to scan receipt to get reward points and it says camera not available. When I try to do manually, it says it’s expired. Lost a lot of points because Red Lobster is expensive so not happy!
Difficult to log in
Error code. Tried 4 times.
Disappointed in Red Lobster
I never had problem with Red Lobster Rewards program until my last visit at Red Lobster. Upon logging into my app for my rewards, the app did not recognize me and after trying 3 times I was blocked from their website. I spoke to my server, showed her what had happened and unfortunately she was new and could not help me. When asking to speak to the manager, I was told he was too busy. Needless to say I was not happy. The restaurant was NOT busy and more than half the restaurant was empty.
I called corporate and explained the entire situation. To this day I still cannot log into my account and I said l, no more with Red Lobster. They are not what they use to be and their rewards program doesn’t work for me.
I called corporate and explained the entire situation. To this day I still cannot log into my account and I said l, no more with Red Lobster. They are not what they use to be and their rewards program doesn’t work for me.
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App Barely Works
This app is complete trash. Sign in with Facebook doesn’t work. Contact us page doesn’t work, half the links are “bad gateways” and won’t load. Signed up in May and never received the sign up rewards. Completely useless currently.
Over it
The app is constantly logging me out, there’s really no perks to using it honestly. It’s to the point where I pretty much don’t even need it.
App and your rewards is trash
Used to love Red Lobster and the app. After their financial troubles looks like the app and your rewards are a thing of the past. Don’t bother installing, it won’t work. Been a year since I could access my rewards. They are just pretending the app is fine.
App
How do I delete?? Not working, no adding points, got new phone still no better!!!!!!
Complicated steps to login
When ordering, you are taken out to a web browser to login and to order! I tried to include a reward item on the order but I can’t do it there. I had to go back to the app to redeem my reward. This is a stupid ordering system compared to say, Olive Garden or Texas Risdhouse.
