Modular not working
Response from developer
Thank you for your feedback. Could you please check if your app is updated to the latest version and confirm all health permissions are enabled? If everything is set correctly, please send screenshots of this issue to our support email iossupport@unrealtechai.com, and we will get back to you promptly.
Not Helpful
Response from developer
Hello, thank you for your feedback, and we’re sorry for the inconvenience. Due to Apple Health’s data update and delivery mechanisms, health data is not always synced to RelaxWatch in real time. As a result, even when your iPhone and Apple Watch are charging, the app may receive previously recorded health data later and send an alert at that time. The timing depends on when Apple Health makes the data available to the app, so we cannot fully control when an alert is delivered. We’re continuing to improve our data processing and notification experience. Thank you for your understanding.
Does not work
Response from developer
Thank you for your feedback. Notification triggers are determined by the system. We have passed this unusual issue to our technical team for further investigation. Should you have any other questions or concerns, please feel free to contact us at iossupport@unrealtechai.com.
Insightful but there’s a bug
Response from developer
Thanks for your honest review. We truly apologize that your trial was interrupted unexpectedly. We offer a 3-day free trial for users. Should you experience any issues while using the app, please contact us via iossupport@unrealtechai.com, and we will respond to you as soon as possible.
Expensive and buggy
Response from developer
Thank you for your feedback. We will keep improving our app to deliver a better experience. If you encounter any other issues, please feel free to contact us at iossupport@unrealtechai.com, and we will reply promptly.
