Customer Service
The RAC that I do business with gives Excellent Customer Service.
Great service
I got everything I asked for and have no issues with any of it definitely going to keep going their
Table,washer and dryer
The best crew ever listens when I talk to them, tries to work things out to both of our satisfaction I appreciate everything they do for me thank you Rent-A-Center
Awesome Customer Service
Very friendly staff who makes you feel like you are part of a family honest good people.
Service
Items abs service is almost always so friendly and wonderful
DONT RECOMMEND
Overly priced and will call back to back. Won’t work with you even if you let them know ahead of time your situation
Rac
Great service
Terrible
Since I changed stores, this store is terrible. They are rude.
Exceptional
The store on Euclid is THE BEST! The employees are very kind and help you figure out any dilemma you may have! Always kind and courteous.
Service sucks
Service sucks with your Representatives. They tell you one thing and then it’s another. They’re just stealing from me us. How do you want me to refer people and go back to tell you one thing and then it’s the other. Supposedly there to help not Steal from us as customers been a long time. Customer and this is unacceptable. You guys are losing good customer
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Not good
You have to keep signing in and it’s glitchy
Faith🙏🏾🙏🏾
Thank you GOD is always on time . Everyone was so professional and I’m loving my washer and dryer🙏🏾🙏🏾🙏🏾
Amazing
Always friendly
Ty
Ty
Services
Juan is my go to man he’s very respectful and willing to go above and beyond to help his customers I’ve gotten several items from them and he’s always my go to man
Good
Good
Rent a center
They are the best they work with you are there when you need them and I would not rent anywhere else rent a center is the place to rent if you want good products and low prices
Rent A Center App
Amazing!!! Not A Bot
Bedroom set!
I have to express my disappointment with how this situation has been handled.
My first experience with your company wasn’t great, but I still chose to give your business another chance. Today, my automatic payment did not process, and my plan was to come in and make the payment in cash. I had already informed your team that I am a Store Manager. While I was in a conference call for about an hour, I received seven phone calls from your company. That level of repeated calling was excessive, disruptive, and unprofessional. Instead of helping resolve the situation, it delayed my ability to address the payment.
Money isn’t an issue it was time. I don’t wanna pay auto pay for my bed. I have it cash. For my first payment.
The way this was handled made it seem as though I have a history of missing payments, which is simply not true. I have not refused to pay, and I will be there tomorrow to make my payment for my bed.
What concerns me even more is that your Store Manager continues to bring up my partner’s family’s payment history with your company. That information has absolutely nothing to do with me or my account. Regardless of whether I know those individuals, their personal business with your company should not be discussed with me. Those situations existed long before I ever became involved, and I find it highly inappropriate that they were brought into a conversation about my account.
Because of these repeated unprofessional interactions, I would like to discuss transferring my account to the wolcott location. I no longer feel comfortable doing business with this store. I treat people with professionalism and respect, and I expect to receive the same in return. If you speak to me respectfully, you’ll receive that same respect from me. I simply expect to be treated fairly and professionally, and unfortunately, that has not been my experience.
My first experience with your company wasn’t great, but I still chose to give your business another chance. Today, my automatic payment did not process, and my plan was to come in and make the payment in cash. I had already informed your team that I am a Store Manager. While I was in a conference call for about an hour, I received seven phone calls from your company. That level of repeated calling was excessive, disruptive, and unprofessional. Instead of helping resolve the situation, it delayed my ability to address the payment.
Money isn’t an issue it was time. I don’t wanna pay auto pay for my bed. I have it cash. For my first payment.
The way this was handled made it seem as though I have a history of missing payments, which is simply not true. I have not refused to pay, and I will be there tomorrow to make my payment for my bed.
What concerns me even more is that your Store Manager continues to bring up my partner’s family’s payment history with your company. That information has absolutely nothing to do with me or my account. Regardless of whether I know those individuals, their personal business with your company should not be discussed with me. Those situations existed long before I ever became involved, and I find it highly inappropriate that they were brought into a conversation about my account.
Because of these repeated unprofessional interactions, I would like to discuss transferring my account to the wolcott location. I no longer feel comfortable doing business with this store. I treat people with professionalism and respect, and I expect to receive the same in return. If you speak to me respectfully, you’ll receive that same respect from me. I simply expect to be treated fairly and professionally, and unfortunately, that has not been my experience.
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Rent A Center
Great service, I would recommend everyone to you guys.
