ResMan Resident App User Reviews

Customer Experience

Positive experience5.3% of reviews
Neutral5.3% of reviews
Negative experience89.5% of reviews

~ Based on 19 written reviews from the US App Store.

Is ResMan Resident App Safe?

Not enough ratings yet to assess ResMan Resident App.

Is ResMan Resident App Legit?

ResMan Resident App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ResMan Resident App is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New app for me

I can’t even get it to load.

Horrible App

I submitted the payment for the amount owed; however, I subsequently received a three-day notice of eviction stating that I would be evicted if payment was not made within three days. I did not receive any prior notice regarding an issue with the payment. It appears there may have been a problem with the payment processing, potentially related to my bank, but I was not informed of any such issue before receiving the eviction notice.
-Super slow and frustrating process throughout-
-DO NOT RECOMMEND-
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HORRIBLE

Says the rent is paid and then a few days later i got a notice that i didn’t pay and also had to pay a 80$ late fee, front office said it’s not the apps fault but it 100% is

Mala

Cobran de más

Cannot pay rent using the app

I’m having trouble adding bank or debit information in the portal there’s not even a website for ResMan this is horrible please avoid at all costs!

Bank account

The only question I have is why did the bank account part go away? I have been using my bank account to pay rent. Why did it go away?

Frustration

Been trying for 2 months to add my debit card and it’s not letting me. Just opens but it’s a blank page.

V

This is never accurate y’all need to get it together for real. I should not see that I owe $600 when I owe zero. I would give this app a zero star rating, but that’s not an option.

Something wrong with the app

I have been unable to make my payments for days. The app does not appear to process the payment.

Inconvenient and Unnecessary

Uptown Fayetteville forces you to download this app to request maintenance of your apartment.

Allegedly it is Opt-In to have your information sold by this app, but take it with a grain of salt and don't grant it permissions.

Please simply let people call the front desk for simple things instead of forcing apps and accounts on them.
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POS💩

I ain’t gonna lie . The app is 1/5 . Payment options have disappeared from app

Trash!!!!

Doesn’t work and after reaching out to my complex I was still hit with a late fee for my rent being late bc some how the app not working is my fault

Reset password

This app will not let me change my password, now I’ll be late because it will not let me change my password. Flex already gave me a card for self pay but can’t login to ResMan Resident Portal.

only lets u make one payment

only lets u make ONE payment yet all the adds show more than one i don’t get the problem in that but clearly it makes my rent delayed since this is the only way to pay it. it will take one payment then if u want to make another payment in the same week it will say you have insufficient funds when you don’t and there’s nothing Chase can do about it. this app is trash and doesn’t work
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Jacked my payment!!

I paid my rent through the app but then 4 days later got notification that rent wasn’t paid!!!! I alway use our website to pay but remembered we had an app so I used that! NEVER AGAIN WILL I USE THIS APP!! NEVER!!!!! This causes me late fee!!! I can barely even pay my rent and now I have to pay an additional $115. Management has already waved my late fee once in the last 12 months. Unfortunately we can’t do it again. Even though it is your app’s fault!! I didn’t realize that I didn’t get a confirmation nor was the payment taken out of my account!! I am absolutely FURIOUS and will never use your app again to make payments!!!!!
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Can’t split payments

We split the payment between the two of us and they took the ability to beable to away.

So far so good!

I work and live in an apartment complex that uses ResMan for their resident portal and I have to say it was such a relief when this app came out! It has made it so much easier for me and our residents to pay rent and especially to submit work orders. Thank you so much for creating this app!

Account name update

I don’t like the fact no one has contacted me back about the error on my account, when I set up the login as the adult when I finally log into it, it shouldn’t have my minor child name on the account.. this is a matter that needs to be address and fixed immediately.

Not working

I can log in but can’t update my payment