Horrible design
Our complex just switch from ResidentPortal to ResMan. Literally why?! ResidentPortal is probably top tier… ResMan sucks. Just tried to make a maintenance order. Not only was the design of the app horrible so I couldn’t even see what I was typing while typing it, but the app must be set in a different language??? Every word was underlined as misspelled and would autocorrect to a different language. What? And after reading other reviews no way in hell am I paying rent through the app.
Show more
Payment
Why my payment method went away?
ACH
Website say they support ACH payments but after using it once, they took it away. charging $33 in fees for using card
Sheisty
This app sucks idk why landlords insist on using it
New app for me
I can’t even get it to load.
Horrible App
I submitted the payment for the amount owed; however, I subsequently received a three-day notice of eviction stating that I would be evicted if payment was not made within three days. I did not receive any prior notice regarding an issue with the payment. It appears there may have been a problem with the payment processing, potentially related to my bank, but I was not informed of any such issue before receiving the eviction notice.
-Super slow and frustrating process throughout-
-DO NOT RECOMMEND-
-Super slow and frustrating process throughout-
-DO NOT RECOMMEND-
Show more
HORRIBLE
Says the rent is paid and then a few days later i got a notice that i didn’t pay and also had to pay a 80$ late fee, front office said it’s not the apps fault but it 100% is
Mala
Cobran de más
Cannot pay rent using the app
I’m having trouble adding bank or debit information in the portal there’s not even a website for ResMan this is horrible please avoid at all costs!
Bank account
The only question I have is why did the bank account part go away? I have been using my bank account to pay rent. Why did it go away?
Frustration
Been trying for 2 months to add my debit card and it’s not letting me. Just opens but it’s a blank page.
V
This is never accurate y’all need to get it together for real. I should not see that I owe $600 when I owe zero. I would give this app a zero star rating, but that’s not an option.
Something wrong with the app
I have been unable to make my payments for days. The app does not appear to process the payment.
Inconvenient and Unnecessary
Uptown Fayetteville forces you to download this app to request maintenance of your apartment.
Allegedly it is Opt-In to have your information sold by this app, but take it with a grain of salt and don't grant it permissions.
Please simply let people call the front desk for simple things instead of forcing apps and accounts on them.
Allegedly it is Opt-In to have your information sold by this app, but take it with a grain of salt and don't grant it permissions.
Please simply let people call the front desk for simple things instead of forcing apps and accounts on them.
Show more
POS💩
I ain’t gonna lie . The app is 1/5 . Payment options have disappeared from app
Trash!!!!
Doesn’t work and after reaching out to my complex I was still hit with a late fee for my rent being late bc some how the app not working is my fault
Reset password
This app will not let me change my password, now I’ll be late because it will not let me change my password. Flex already gave me a card for self pay but can’t login to ResMan Resident Portal.
only lets u make one payment
only lets u make ONE payment yet all the adds show more than one i don’t get the problem in that but clearly it makes my rent delayed since this is the only way to pay it. it will take one payment then if u want to make another payment in the same week it will say you have insufficient funds when you don’t and there’s nothing Chase can do about it. this app is trash and doesn’t work
Show more
Jacked my payment!!
I paid my rent through the app but then 4 days later got notification that rent wasn’t paid!!!! I alway use our website to pay but remembered we had an app so I used that! NEVER AGAIN WILL I USE THIS APP!! NEVER!!!!! This causes me late fee!!! I can barely even pay my rent and now I have to pay an additional $115. Management has already waved my late fee once in the last 12 months. Unfortunately we can’t do it again. Even though it is your app’s fault!! I didn’t realize that I didn’t get a confirmation nor was the payment taken out of my account!! I am absolutely FURIOUS and will never use your app again to make payments!!!!!
Show more
Can’t split payments
We split the payment between the two of us and they took the ability to beable to away.
