Keeps disconnecting
HA keep disconnecting every 3 day. Still in 60 day trial period and thinking of returning them and trying another brand. Looking at reviews it looks like this has been a continuous problem with no resolution. I have to delete the app and re pair, it will not connect without deleting.
Pathetic app
This app was upgraded a short time ago. Installation is quirky. And if your WiFi goes out you have to re-pair the hearing aids. Also, the app will change any hearing settings on its own. For costly hearing aids, this is an excusable.
The Best
Been using them for 3 years. I really rely on them every day.
Tough pairing
Yeah, certainly does not work quickly and easily trying to pair Hearing Aids to the app.
Work
Good support now
Great when it stays paired…
This is a really easy to use app and it is really helpful in getting setting right for lots of hearing situations, however in recent weeks I am having to re-pair with my iPhone almost every other day… is this a known issue or am I doing something wrong?
UPDATE
Currently having to re-pair my hearing aids about twice a day. Please sort it out!!!
UPDATE
Currently having to re-pair my hearing aids about twice a day. Please sort it out!!!
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Keeps changing the preset
Once I set up a custom setting which is perfect it changes it back to the default setting on its own. I then have to keep going in changing it back to my custom setting
Earring aids
The echoing make it hard to understand what is said!
not as reliable as advertised
constant problems if jumping from single to crowd noise in most social environments
Can’t install on phone
It disappeared from my phone and will no longer install! Why?
Great when it stays paired…
This is a really easy to use app and it is really helpful in getting setting right for lots of hearing situations, however in recent weeks I am having to re-pair with my iPhone almost every other day… is this a known issue or am I doing something wrong?
Always tells me something is streaming when it isn’t.
None of my streaming devices will work anymore. The app always tells me audio is streaming from my phone when it isn’t. I’ve disabled all system sounds, shut down all other apps, and the app still always tells me I’m in streaming mode. My mini mics and tv streamer are all worthless now.
Add reset button
Hearing aids drop an ear. Currently have to completely restart the iPhone.
App needs a reset/find my hearing aids and sync.
App needs a reset/find my hearing aids and sync.
For AI trained hearing mg aids the software is brutal
Really 5 months without a software update? Horrible iPhone listening quality. Save your money and buy ipod3s.
Auracast support is poor
Drops Auracast transmission all the time. Usually just one side. Very distracting.
It was great at first…
UPDATE: this situation is continuing with the app and I’ve had enough. It’s still making me go through the pairing and reconnect process and agree to the legalese all over again. Twice a week for a month now. In a few months, I will buy a new pair of hearing aids and I will most certainly go with another brand of hearing aids. I refuse to believe I’m the only user going through this nonsense with these hearing aids.
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Required Reinstall Every Update
Every time I do an update the app requires me to do the entire setup up process as if I just got these. Very annoying. If I had paid $6500 for these I would really be upset.
Disconnects
Disconnects from my iphone 17 pro max about every 3 days and i have to go through the whole re-pair process.
Smart 3D
Only wish I could mute the tv stream with mashing my hearing aid
Very Slow Response Time
Overall this app works well. Good functionality. But it is way too slow to respond to user input. I expect better.
