Failure to maintain
This app is not updated and will not work with their products.
Bad product and support
Bought from Bloomingdale’s a year ago and they offer a limited warranty. Reverie wants $250 for a new remote. They hung up on my wife when she called for support. This app is buggy and I have no confidence that bed might get stuck in an upright position. Product looks neat but is very unreliable and company is not standing behind it.
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Updating
Please update it for the bigger screens. The app also lags a little bit too, but no big deal.
Jc
I would like to give a zero if I can. This app never worked. No customer support at all because they don’t even bother to respond my questions. However, the stand it self does works by the remote only.
Reverie Remote App
I download the Reverie Remote app from my IPhone and it works perfectly! I love it!
IOS broke this app again
iOS 12.1.3 made it so my bed doesn’t even appear anymore on the iPhone setup. Reverie makes it so their remotes break after a few years of use AND the app doesn’t work. Never ever ever again will I buy a Reverie product. For the price I paid, I expected more from Reverie. Huge FAIL.
Update: after uninstalling, rebooting, reinstalling, and rebooting again, the app works. Let’s see how long before it disconnects and stops working. Changed from 1 star to 2.
Update: after uninstalling, rebooting, reinstalling, and rebooting again, the app works. Let’s see how long before it disconnects and stops working. Changed from 1 star to 2.
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Awesome!!
Love the Alarm feature!!
Will connect/won’t connect
More frustrating than its worth, with no way to reset. One phone will connect, another won’t. Then that phone will connect, and the other one won’t. Frustrating when a guests phone connects, and then yours won’t. I should be able to block others from taking over my bed. Next thing you know, my phone is connected to and operating the bed and theirs isn’t. That how it should stay. Insanely poor design.
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Stopped working.
Stopped working. Reinstalled same issue. Looks like up need to be updated follow iOS updates.
Please fix the alarm!
This whole mattes system is a huge scam. The remote never worked and customer service has given me the run around for a couple years. Stay away!
Did they even test this?
Found the setup
Found my bed
Setup complete it says, press back....
Only there is no back button!
Now what?
Found my bed
Setup complete it says, press back....
Only there is no back button!
Now what?
Half-baked app
Good idea.....bad implementation. The app will sometimes connect....other times must reboot the phone to see the bed. All software has been updated. Including iOS.
App needs a redesign and update to work properly with the latest hardware and OS.
For what I paid for the base, I expect full functionality without jumping through hoops, Reverie!
App needs a redesign and update to work properly with the latest hardware and OS.
For what I paid for the base, I expect full functionality without jumping through hoops, Reverie!
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Throwin' in the towel
I guess if you do not update in over a year, then finally have an update that is only to add 'Legacy' to the name, you are a company stuck in the wrong decade.
HORRIBLE!
I have a split King adjustable base. This app does not work for both bases. It will only recognize both bases for about 15 minutes, then will only recognize one base. Eventually it stops recognizing them all together. No matter how many times I uninstall and reinstall the app, unplug the bases, unplug the Bluetooth, etc it still has the same issue. This is a major problem. I paid extra for the Bluetooth on each base and I can't even use them because the app is severely slacking. This needs to be fixed ASAP. Very disappointed.
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Great
They must have updated the app because it works great for me! No problems with the alarm!
Fix
Great idea but the alarm doesn't work. Fix that and you have a decent app.
Needs to be updated
The alarm function does not work unless you leave your iPad all night. The turn off time on the alarm if you do get it to work does not stay on for the time you set. This app needs attention badly.
Alarm on/off Timer is only issue
The app work flawlessly in all areas except (on/off timer). The auto timer will be set for 5min, but will activate in 5sec. I have tried setting at different times to no avail. However, all the other functions work right every time. I plug my phone into the USB charger and then set the alarm. While in the alarm mode screen, I touch the dimmer and leave the phone on for the night. Works for me.
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Out of date app. Needs update and new features
This app is very out of date. It doesn't work well with newer iPhones and larger screen sizes. It's very blurry/pixelated. The app could use new buttons like preset's for certain positions. Like pc,tv, book reading, relax, etc etc mode. A preset button for certain situations like this would be nice. Also fix all the bugs and update this
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NEEDS WORK !
Alarm feature is completely useless.
Nightlight brightness slider drops little by little every time you back out and then revisit the adjust nightlight screen.
Lags when using + / - adjustments for massage.
Nightlight brightness slider drops little by little every time you back out and then revisit the adjust nightlight screen.
Lags when using + / - adjustments for massage.
