Worst Public Transit in the World
Rude disrespectful drivers driven by me and waived on a couple occasions will drive off if they see you running to catch the bus literally wait till u get to the door and drive off. Customer service defends them when someone complains about a driver . The only RTC personnel that anyone ever sees at the transit station is the separate security guards or drivers there is no customer information desk the security have to do it because lady’s that once in a great while come out of the back room to use restroom are ruder than the drivers and if anyone doubts it even they doubt it secret shop yourselves. You’d probably be ashamed but then again you may already know these issues I can’t believe I’m the only one to have said these things . Always late certain routes get upgrades well other routes are downgraded tons of stops no benches no cover from sun . But Maryland parkway route gets the entire route updated makes sense upgrade one route tear the others down . Also what good is this app unless you buy pass for your phone seriously nothing else is worth clicking on
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add Senior Reduced Fare ID card in app
I have the Senior Reduced Fare ID stored in the app. But I don’t have a physical reduced fare ID card, as one can either have that in the app or physical card but not both. Add a feature in the app to display a virtual Senior Reduced Fare ID card to show the driver so I can buy reduced fares such as a one time ride that are not available in the app.
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Not usable at all
I do not do this. This is my first review I think ever. You cannot use this app. All but three buttons take you to the website that tells you to download the app. Then to schedule a ride you have to download another app. I made an account so I could pay online, but it doesn’t allow you to add a card. I watched the video on the website of how to use the app, and what they do in the video you cannot do in the app. This app needs a complete overhaul, and it’s a real shame. Hopefully they see this and actually try to fix it, but based on other reviews it does not appear that way.
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Had to re add card multiple times
Lots of errors adding simple card information and had to redo over and over because of app errors
Bus drivers don’t even follow the schedule
Buses pass by way too much. PEOPLE HAVE JOBS TO GET TO AND RELY ON THE BUS! And some bus stops are too far apart.
