rideRTC User Reviews

rideRTC
rideRTC
Regional Transportation Commission of Southern Nevada

Top reviews

Bus drivers don’t even follow the schedule

Buses pass by way too much. PEOPLE HAVE JOBS TO GET TO AND RELY ON THE BUS! And some bus stops are too far apart.

Awful

Rtc sucks. The app is outdated - no option to scan a card or use google pay is ridiculous. Clunky and hard to negotiate - it’s almost like they don’t want my money. The kiosks at the stops along the strip say they only take cash but then none of them work so you’re forced to use this terrible app.

Question?

Can you buy your week pass in advance but not activate it for a month after?

bus

transportation

Verbally abusive diver

Verbally abusive diver took one last night where a grown man yelled at a student for only paying the $1 me and a few others defended the girl and suddenly the driver wasn’t so big and tuff. Not only was he late but very hateful towards people trying to get on (Charleston but took place at 11:28 pm)

Useless

I found this app utterly frustrating and useless, time consuming and confusing. It’s as if they WANT you to take an Uber or rent a car.

Where’s the Bus?

You had an app for people to report any issues they were having with the current bus system in Las Vegas. I tried to use this app and when I sent in my concerns about how buses can be so late or just disappear completely just before they are to arrive, hut when I tried to submit it, the concern or complaint vanished. So here am again and I am awaiting the BHX SB bus and it shows the bus in my tracking, says 8 minutes away, 7, 6….and finally hits 0 and the bus just vanishes. So do tell, where did this bus conveniently disappear too? Make an app for that sometime will you?
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Absolutely useless app

All I need from this app is to buy and use bus passes and it can’t even do that. Everytime I use any card to pay for a pass it says that it can’t process my payment. I seldom carry cash on me so having to scramble for cash everytime I use the bus (around 4 days a week) is very inconvenient.

Scam

App will lock you out and make you pay for another month

Helpful app you can use Apple Pay to pay

Helpful app you can use Apple Pay to pay

Error changes

The charge me three times for residential 24 hour passes which is 5 dollars each and never gave me the passes and now wont refund me the 15 dollars

Buss pass not working

Tried buying USA passes on the discount for students and did not work error message each time

Too much for a two day stay

Don't waste your time

Lost funds

I’m all of a sudden not able to sign into my account after uploading 30 I’m not paying for this bus

Awful people

Drivers are rude.

Ripoff

Charged my card ten dollars to refill my wallet for fares, shot out an error code and gave me no credit whatsoever. I called the support number, and there is no option for app support or an operator. Garbage.

Issue exists

Keep having to delete app and download for pass to work

Scam, will take your money!!!

Do not download!!! You’ll have money missing from your account.

Easy to use and did its job

I downloaded this app to travel around Vegas, and it helped me do exactly that.

Terrible user functionality

Not worth trying to use. You will become frustrated and not get anywhere. As an out of towner and one who doesn’t visit Las Vegas often this app was very confusing and didn’t work. I received several errors and needed to know location codes