why an app
EDIT 2 RE your second reply to me „one operator said the opposite ‚ringgo doesn’t have a stop function’“: so I was misinformed by them which makes it even worse for me as a customer.
Response from developer
Apologies for any confusion. RingGo supports both 'buy time' and start/stop parking. 'Buy time' sessions work just like a physical machine where you pay upfront for a set duration, which cannot be stopped early. Where operators choose to enable start/stop, you can stop the session when you leave and only pay for the time used. We hope this helps clarify how the different session types work.
Can’t Register with Canadian Phone Number
Response from developer
You can register for a RingGo account using an international telephone number, just be sure to include the correct country dialing code for a successful registration. If you're using an international device, the app may not work as expected since it's not supported by international app stores. However, you can access our mobile website or use the automated phone line for assistance.
Fine
App broken
Cannot register
Response from developer
Before you arrive: If you can't access the app/site at home, chat with us! We can pre-register your account. • Pro Tip: Add your home vehicle plate now. It acts as a security key to help you reset your password later. • Can’t download the app? If your App Store is locked to your home country, you can still pay via: Web: myringgo.co.uk (mobile-friendly). Phone: Call 0203 046 0010 to pay via our automated line. • Vehicle Details: If your car's make/colour doesn't show up, don't worry—as long as the plate number (VRN) is correct, you are covered!
Why
Beware of scams
Insane commissions
Bad experience for non-UK visitors
Edit: The developer responded but it seems to contradict both my experience and their own FAQ which states that international users must reach out to them via a chat system or phone call to register. On my end I did try the fully qualified international phone number. The app did not throw errors, it simply never sent the SMS (which has been working fine for me with other international numbers). I also desperately tried using a shared UK SMS service and even those didn’t work.
What’s most baffling is why this step is even needed. All other parking services in UK seem to make the SMS validation step optional for only if you want notifications, not mandatory upon registration. To make this as ergonomic a user experience as possible, the developer should lift this as a requirement for sign up. It is unnecessary friction.
Response from developer
We are sorry to hear of your experience whilst using our service to book your parking session. Should you wish to discuss this further please contact our Customer Care team via our Live Chat service where an agent will be happy to assist you.
Does not support international numbers!
Bloody Awful if you are American
Difficult to us
1. Does not have live support phone/chat or even AI chat
2. You need to register with local phone number, why not email only?
3. Automated phone payment line handles it poorly
3. JustPark for example worked with email only and gets the job done without hassle!
This is after 4-5 failed attempts. London Municipal Corp needs to take a closer look at this.
4. As of this writing there is no Live Chat of any sort opposite to claims made by RingGo team.
Stupid app
Not good enough
Worst parking app!!
RingGo on iPad
International
Response from developer
You can register for a RingGo account with an international telephone number, but it's important to include the appropriate country dialling code for successful registration. A international device, it may not function properly, as the app isn't supported by international app stores. You can use our mobile website, or use the automated phone line.
Annoying app
Very frustrating
Response from developer
We are sorry to hear of your experience whilst trying to register an account. Please contact our Customer Care team via our Live Chat service where an agent will be happy to assist you.
