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Rinnai Pro

Rinnai Pro

by Rinnai America Corporation

3 ratings
4 reviews
🔧 Utilities
💼 Business

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 9, 2019
  • March 31, 2020

Developer

Rinnai America Corporation
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About

This app provides Rinnai certified dealers with mobile access to system monitoring, error code remedies, installation guides, and technical bulletins for Rinnai water heating systems. It facilitates remote diagnostics and maintenance, aiming to reduce repair times and enhance customer satisfaction.

✓System performance monitoring
✓Error code remedies
✓Installation guides
✓Remote diagnostics
✓Technical bulletins access
✓Product warranty information
✓Repair guides
Show original description

What's New in Rinnai Pro

1.0.60

March 31, 2020

Bug Fixes

User reviews

Most RecentHighest RatedLowest Rated

No email verification

Ryan with Roth heating and plumbing. Tried to sign up while sitting with a rinnai rep. Both of us didn’t get verification emails (I tried two different emails to sign up) can’t log in until I get that email... help?
IrishFreak91IrishFreak91

Cool new app from Rinnai

I have an iPhone 6. The latest update got it working on my phone so now I can register products and check out the information I need.
Happy-CookieHappy-Cookie

Unable to login

Roll Out needs to be better tested folks. I can’t even login because the page will not scroll and entering password does not work. Then the old app is shutdown.
Pep plumbingPep plumbing

Response from developer

Pep Plumbing, Thank you for your feedback. We understand that not being able to log in must have been frustrating. We resolved this issue with our latest release. You are now able to use the next button inside the keyboard to move to the next field and complete your sign in. Please check the App store for the update, and try it out. Let us know if we corrected the issue for you. If you need any further assistance, please contact Rinnai Customer Care at 1-(800)-621-9419. We are here to help!

Great user experience

The app is very thoughtfully laid out and intuitive.
OH_GOH_G

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FAQ

What is Rinnai Pro used for?

Rinnai Pro is a mobile application designed for Rinnai certified dealers. It allows them to monitor Rinnai water heating system performance, access error code remedies, installation guides, and technical bulletins, facilitating remote diagnostics and maintenance.

Is Rinnai Pro available on Android devices?

The Rinnai Pro app is currently available for iPhone, iPad, and iPod devices. Support for Android devices has not been specified in the provided information.

How does Rinnai Pro help with repairs?

Rinnai Pro provides technicians with detailed system information through automatic alerts and remote diagnostic tools. It also offers step-by-step repair guides, aiming to shorten maintenance and repair times.

What kind of technical information can dealers access with Rinnai Pro?

Dealers can access technical bulletins, product warranty information, product registration details, manuals, and step-by-step repair guides through the Rinnai Pro application.

What is the user rating for Rinnai Pro?

Rinnai Pro has a user rating of 2.3 stars based on 3 ratings. This indicates a mixed to negative reception from its current user base.

When was Rinnai Pro last updated?

The latest version of Rinnai Pro, 1.0.60, was last updated on March 31, 2020. This suggests the app has not received updates in over three years.

What is the age rating for Rinnai Pro?

Rinnai Pro has an age rating of 4+, making it suitable for a wide range of users. This rating typically signifies content that is generally safe for children.