Rinnai Control-r 2.0™

Rinnai Control-r 2.0™

Manage your hot water remotely

898 ratings
163 reviews
Free

Details

  • Released
  • Updated
  • December 17, 2020
  • March 16, 2022

Features

Rinnai Control-r 2.0™ screenshot #1 for iPhone
Rinnai Control-r 2.0™ screenshot #2 for iPhone
Rinnai Control-r 2.0™ screenshot #3 for iPhone
Rinnai Control-r 2.0™ screenshot #4 for iPhone
Rinnai Control-r 2.0™ screenshot #5 for iPhone
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About

Control your Rinnai tankless water heater remotely. Adjust temperature, set schedules, and receive alerts for maintenance and errors. Connect with local experts for faster service and peace of mind.

Adjust water temperature
Create daily schedules
Vacation mode for energy saving
Receive maintenance and error alerts
Remote system monitoring by experts
Activate hot water recirculation
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What users say

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What's New in Rinnai Control

2.5.7

March 16, 2022

Improvements for stability and usability: • Better Performance of the Temperature Setting Wheel • Bug Fixes

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User reviews

Does not work

When I try to register, the app would not let me select the state (option disabled)

Not reliable

I’ve had this module for about five years now and no matter what the upgrade is, it still does not adjust the temperature of my hot water. The display says my water temperature changes, but as soon as I go back into the app, it is back to its original setting and won’t save. Also, it seems to disconnect randomly from my Wi-Fi and when I go to reconnect, it takes forever to get it to work. I’ve reset my Wi-Fi and reset the module, but still doesn’t work consistently.
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You idiots you broke it again 02/28/26 (back working now)

App broke and it does not recognize anything. It is asking me to repair again

Fixed on Monday 3-2-2026

Works for needs but have request

Able to run recirculating pump as needed at home or remotely before getting home.

Wish I did not have to re-enter username and password each time application revised. Other apps do not require.

Latest version makes it impossible to login to the heater with my phone. Instructions coming from app do not work. Please fix.
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Unable to access app

Unable to access app after providing user information. Trying to install RWM200 but cannot access app to connect wireless module. I’ve tried both Rinnai Central and Rinnai Control-r 2.0 and neither work.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes during setup

Bug

Schedules and timers not working

Bug

Temperature controls not functioning properly

Bug

Connectivity issues with WiFi module

Bug

Requested Features

4 requests

Improve app stability and reliability

Feature

Add support for modern home automation

Feature

Enhance user interface and usability

Feature

Provide better customer support

Feature

FAQ

What does the Rinnai Control-r 2.0 app do?

This app allows you to remotely manage your Rinnai tankless water heater. You can adjust the water temperature, set custom daily schedules for hot water availability, and activate recirculation for faster hot water. It also provides diagnostic tools and alerts for maintenance and errors.

What are the key features of the app?

Key features include the ability to manage water temperature with a tap or voice command, schedule hot water usage with customizable daily plans and a vacation mode, monitor system performance with alerts and troubleshooting guides, and quickly activate hot water recirculation. You can also register your device for an extended labor plan.

Is this app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned. The primary requirement is a compatible Rinnai tankless water heater with the Control-r Wireless Module.

What Rinnai water heaters are compatible with this app?

The app is compatible with Rinnai Residential and Commercial Tankless Water Heaters manufactured in 2006 and newer, provided they are equipped with the Control-r Wireless Module. Some exceptions may apply, so it's recommended to consult your User Manual for specific details.

How can this app help with water heater maintenance?

The app helps with maintenance by providing automatic alerts for system errors and required maintenance. It also offers real-time troubleshooting guides. Furthermore, you can enable a certified Rinnai PRO to remotely monitor your system's performance, which can lead to faster service and proactive issue resolution.