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Rinnai Control-r 2.0™

Rinnai Control-r 2.0™

Manage your hot water remotely

898 ratings
166 reviews
🌟 Lifestyle
Free

Details

Released
December 17, 2020
Updated
March 16, 2022

Features

Developer

Rinnai America Corp
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About

Control your Rinnai tankless water heater remotely. Adjust temperature, set schedules, and receive alerts for maintenance and errors. Connect with local experts for faster service and peace of mind.

✓Adjust water temperature
✓Create daily schedules
✓Vacation mode for energy saving
✓Receive maintenance and error alerts
✓Remote system monitoring by experts
✓Activate hot water recirculation
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What users say about Rinnai Control

Reviews of Rinnai Control are mostly negative: the Lifestyle app is rated 1.4/5 from 898 App Store ratings. What users like most: works as intended, basics work well. Top complaints: crashes frequently, disconnects often. Summarized from real user reviews.

Positive things

  • 💻Works as intended
  • ⚙️Basics work well
  • 🔍Slowly improving

Negative things

  • 🐛Crashes frequently
  • 🔌Disconnects often
  • 🤯Buggy and unreliable
  • 🤖Poor user experience
  • 🔍Outdated and unsupported
  • 🤔Lacks key features
See all reviews

What's New in Rinnai Control

2.5.7

March 16, 2022

Improvements for stability and usability: • Better Performance of the Temperature Setting Wheel • Bug Fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Shocked!

Lose electrical power and it loses its memory and so temperature has to be reset. Should have a battery backup to avoid showering in lukewarm water, or worse!
fourth time lucky!fourth time lucky!

The

Worst software ever written
TJH556TJH556

Are there any new updates??

My app keeps closing mid-connection, before I can reconnect my tankless hot water to the app for on demand hot water. This app has been a PIA from the beginning, but this is now ridiculous!
TLC2242TLC2242

Does not work

When I try to register, the app would not let me select the state (option disabled)
L295331L295331

Not reliable

I’ve had this module for about five years now and no matter what the upgrade is, it still does not adjust the temperature of my hot water. The display says my water temperature changes, but as soon as I go back into the app, it is back to its original setting and won’t save. Also, it seems to disconnect randomly from my Wi-Fi and when I go to reconnect, it takes forever to get it to work. I’ve reset my Wi-Fi and reset the module, but still doesn’t work consistently.
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gkwallygkwally
See 161 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes during setup

Bug

Schedules and timers not working

Bug

Temperature controls not functioning properly

Bug

Connectivity issues with WiFi module

Bug
✨

Requested Features

4 requests

Improve app stability and reliability

Feature

Add support for modern home automation

Feature

Enhance user interface and usability

Feature

Provide better customer support

Feature

FAQ

What does the Rinnai Control-r 2.0 app do?

This app allows you to remotely manage your Rinnai tankless water heater. You can adjust the water temperature, set custom daily schedules for hot water availability, and activate recirculation for faster hot water. It also provides diagnostic tools and alerts for maintenance and errors.

What are the key features of the app?

Key features include the ability to manage water temperature with a tap or voice command, schedule hot water usage with customizable daily plans and a vacation mode, monitor system performance with alerts and troubleshooting guides, and quickly activate hot water recirculation. You can also register your device for an extended labor plan.

Is this app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned. The primary requirement is a compatible Rinnai tankless water heater with the Control-r Wireless Module.

What Rinnai water heaters are compatible with this app?

The app is compatible with Rinnai Residential and Commercial Tankless Water Heaters manufactured in 2006 and newer, provided they are equipped with the Control-r Wireless Module. Some exceptions may apply, so it's recommended to consult your User Manual for specific details.

How can this app help with water heater maintenance?

The app helps with maintenance by providing automatic alerts for system errors and required maintenance. It also offers real-time troubleshooting guides. Furthermore, you can enable a certified Rinnai PRO to remotely monitor your system's performance, which can lead to faster service and proactive issue resolution.