RiseGuide User Reviews

Customer Experience

Positive experience85.6% of reviews
Neutral3.5% of reviews
Negative experience10.9% of reviews

~ Based on 6,132 written reviews from the US App Store.

What users say

Is RiseGuide Safe?

RiseGuide: Self Improvement appears safe based on user ratings. AppsHunter Safety Score for RiseGuide is 92/100.

This assessment is based on 18,348 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.1% of ratings point to a safe experience
4.0% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 18,348 App Store ratings for RiseGuide.

Is RiseGuide Legit?

RiseGuide: Self Improvement appears legitimate, with a few gaps. AppsHunter Legitimacy Score for RiseGuide is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

AI slop and they hide renewals

The title says it all. Thought I’d try it, so was ok with throwing away the initial cost and tried for a couple of days. 4 weeks later, they hit me with a renewal without any reminder or notice.

George

I had two payments leaving my account , one of which I never asked for . I contacted customer support for a refund , it turned out it was actually my fault as I clicked on a button and hadn’t realised. Annie issued me a refund straight away although by rights they didn’t have to which gives me confidence that this is a well run app moving forward, thanks Annie @ RiseGuide
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Great customer service

Mike was fast, friendly and professional

Response from developer

Hi Ahmyare, Thank you for your feedback. We'll pass your kind words on to Mike - glad it was a smooth experience. Enjoy the course! Kind regards, Team RiseGuide

Ótimo

Estou gostando bastante

Response from developer

Olá, Obrigado por partilhar o seu feedback. Que bom que os primeiros dias estão a correr desta forma e que está a gostar da experiência. Desejamos que as próximas lições continuem a agradar. Cumprimentos, RiseGuide Team

Fraud application

It sounds like you want to make this complaint clearer and stronger. Here’s a polished version:

This application is completely misleading. Initially, we were asked to purchase a course, and we understood this to be a **one-time payment**. However, after purchasing the course, money has been deducted from our account every month without clearly informing us that the payment would be recurring.

At no point was the monthly subscription or recurring payment made sufficiently clear before the purchase. This is extremely misleading and unacceptable.

Customers should be clearly informed about any recurring charges before making a payment. I request an immediate cancellation of any subscription associated with my account and a refund of the unauthorized monthly charges.

Please also provide a clear explanation of why these recurring payments were taken without proper prior notification.
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Response from developer

Hi, Thank you for your feedback. Sorry for the trouble here. RiseGuide runs on a subscription rather than a one-time purchase, and the billing period along with the recurring price is shown on the payment screen before the purchase is confirmed. Please write to us at appstore@riseguide.com and we'll review the payments on your account and stop the subscription if it's still active. Kind regards, Team RiseGuide

Experiência

Gostei

Response from developer

Olá, Obrigado por partilhar o seu feedback. Fica bom saber que a experiência com o RiseGuide o cativou. Esperamos que as próximas lições continuem a acrescentar algo útil ao seu dia. Cumprimentos, RiseGuide Team

Unclear and Inconsistent Subscription Charges

My experience with RiseGuide has been very disappointing. The subscription charges were inconsistent and unclear, which made it difficult for me to understand what I was actually being charged for and when. I have now cancelled my subscription.

I can see that the app has many positive reviews, so I can only speak from my own experience.
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Response from developer

Hi, Thank you for your feedback. Sorry the billing wasn't as clear as it should have been. If you have any remaining questions about your account, please don't hesitate to reach out at appstore@riseguide.com and we'll be happy to help. Kind regards, Team RiseGuide

Excellent customer service

I had an issue with an unexpected payment and contacted RiseGuide support. Nick was extremely helpful, responsive and professional throughout, listened to my situation and ultimately resolved it completely. A great example of how good customer service can turn a frustrating situation into a very positive experience. Thank you, Nick!
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Response from developer

Hi, Thank you for your feedback. We'll make sure Nick sees this - really glad the situation was turned around so smoothly. Enjoy the course! Kind regards, Team RiseGuide

Great!

Very helpful so far!

Response from developer

Hi Steve, Thank you for sharing your feedback. Great to hear the lessons are proving useful this early on. Hope they keep hitting the mark as you move through more of them. Best Regards, RiseGuide Team

Recommend

They were supposed to charge me 20 dollars they charged me 70 instead

Response from developer

Hi, Thank you for your feedback. Sorry for the confusion around the amount. The plan and the price being charged are shown on the payment screen before the purchase is confirmed, so we'd like to check what was applied on your account. Please write to us at appstore@riseguide.com and we'll look into it and correct anything that isn't right. Kind regards, Team RiseGuide

Kathy

Simple but powerful

Big help!

Some great tips. I plan to keep going!

Renee

Good

Desafio

Acho que vou gostar muito desse desafio diário.

Response from developer

Olá, Obrigado pelo seu feedback. Que bom saber que começou bem - há muito mais por vir. Atenciosamente, Team RiseGuide

Pharmacist

Did session one today quick simple to the point I can remember and implement right away . App has a mic you actually record yourself speak and it gives you tips

Fraud

They keep charging your credit card after you cancel. It’s a scam.

Good

Better than an offline speech coach

Response from developer

안녕하세요, 리뷰를 남겨주셔서 감사합니다. 좋은 말씀 감사합니다. 오프라인 스피치 코치보다 낫다고 느끼신 점이 구체적으로 와닿았습니다. 앞으로의 수업이 더 잘 맞춰져서 여러분의 학습에 지속적인 흐름이 생기길 바래요. 감사합니다, RiseGuide Team

Just started

Could be a decent app, Day 1 complete and I’m intrigued

Practical advice and conversation exercises

I just completed my first lesson. I took notes of all of the suggestions. Very practical and I can take to work the next day.

My first lesson was insightful.

I like the interactive scenarios, but it was difficult to role play by myself for 30 seconds.