Riyadh Air Reviews: Is It Legit?

Customer Experience

Positive experience77.1% of reviews
Neutral7.1% of reviews
Negative experience15.7% of reviews

~ Based on 70 written reviews from the US App Store.

Is Riyadh Air Safe?

Riyadh Air appears safe based on user ratings. AppsHunter Safety Score for Riyadh Air is 92/100.

This assessment is based on 650 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience
2.5% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 644 App Store ratings for Riyadh Air.

Is Riyadh Air Legit?

Riyadh Air appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Riyadh Air is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Riyad air amazing

I travelled to Jeddah and returned home to the UK. My baggage didn't arrive with my flight, but the Riyadh Air team were amazing. They kept in touch with me the whole time, updated me regularly, and delivered my suitcase safely right to my doorstep. I was really worried, but they helped me so much. I would definitely recommend Riyadh Air to everyone thank you so much for everything🤲❤️
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تجربة سيئة

لا انصح بالتعامل معهم فالتجربة سيئة حيث بالوضع الراهن لم يتم تعويضي عن الرحلة الملغاة ولم يتم الاستجابة لوضعي

Booking process

Great and easy

Muhammad Rizwan

Extremely disappointing experience with Riyadh Air.

As a regular traveller between Manchester and Islamabad, this was by far one of my worst travel experiences.

My luggage was not delivered, and after arriving there was no clear information about where my baggage was or when I would receive it. What made the situation even worse was the lack of proper support at the airport. The counter staff were unable to provide useful information or a satisfactory solution.

For an international airline, passengers should be given clear communication, proper baggage support and assistance when something goes wrong. Unfortunately, I experienced none of this.

Very disappointed with the overall service. Based on this experience, I would not recommend Riyadh Air and will seriously reconsider using the airline again.
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نحتاج تطبيق يناسب الآيباد

لماذا لايوجد تطبيق لكم يناسب جهاز الآيباد ، أو لماذا لاتكون التحديثات القادمة لتطبيقكم يتناسب مع شاشة الآيباد؟ نحن ننتظر ذلك وشكراً لكم

Glitchy

The app is very glitchy when making payments. I had to use the desktop site.
It also gets stuck between pages.

Afzaal Hussain

An Exceptional Debut on the Riyadh to London Route
⭐⭐⭐⭐⭐ (5/5)
Flying with Riyadh Air from Riyadh (RUH) to London Heathrow (LHR) sets a whole new benchmark for international travel. From arrival at King Khalid International Airport through to touchdown at Heathrow, the entire experience felt seamless, refined, and distinctly elevated.
The aircraft itself—a brand-new Boeing 787-9 Dreamliner—is stunning inside and out. The cabin interior strikes the perfect balance between modern digital innovation and warm, authentic Saudi Hafawa hospitality. The seating is exceptionally comfortable, the cabin ambiance is calming, and the in-flight entertainment and connectivity are lightning-fast and intuitive. The dining stood out as a real highlight: fresh, beautifully presented dishes that rival top-tier culinary standards, served by a crew whose attentiveness and genuine warmth made a long journey fly by.
Connecting the Kingdom’s vibrant capital directly to London is a massive milestone. Best of luck to the entire Riyadh Air team as you expand your global wings—here’s to many more unforgettable flights ahead!
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على البركة

على البركة وانطلاقة عالمية موفقة

Mrs

Very easy to use app

Payment problems!

Paid but show as trouble processing!

جداً ‏سيئ

غير مفيد اطلاقاً

World class airline

First time flew with Riyadh air from London Heathrow to King Khalid International Airport Riyadh and loved every bit of it. Now the app is super handy and user friendly for booking flight to adding meal and special needs assistance etc.

Easy to book

Looking amazing, I m traveling first time with this airline. I hope its gonna be great experience.

كروم

فنانييين جدًا سهل الحجز والاسعار رائعة والطيران فخم

My lovley airline

First time to travel with Riyadh Air and hope to enjoy the flight

MAG

Excellent app and easy booking

Boking

The booking process was difficult.

Poor funtionality

Various button’s not working and wouldn’t allow trip edits

الرياض

الرياض