Riyadh Air User Reviews

Customer Experience

Positive experience81.6% of reviews
Neutral8.2% of reviews
Negative experience10.2% of reviews

~ Based on 49 written reviews from the US App Store.

Is Riyadh Air Safe?

Riyadh Air appears safe based on user ratings. AppsHunter Safety Score for Riyadh Air is 93/100.

This assessment is based on 423 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.3% of ratings point to a safe experience
2.4% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 423 App Store ratings for Riyadh Air.

Is Riyadh Air Legit?

Riyadh Air appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Riyadh Air is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Siraj

Very easy to use the app 5*

Beautifully designed app

Great and very well designed app! Good to see the ever expanding coverage of Riyadh Air.

Payment issue

Everything was smooth i just got issue with payment i would say little hassle but sought out later by myself. Well overall experience of booking is oky. Lets see how my journey goes with riyadh airline.

Beautiful app

Really beautiful app

Mr

One of the best airlines in the making!

I would strongly encourage Riyadh Air to offer Starlink high-speed internet as a complimentary benefit to all loyalty-program members. A truly attractive air-miles programme could be a major differentiator in winning and retaining customers.

I lived in Doha for eight years and travelled extensively with Qatar Airways, taking hundreds of flights between Doha, London and many other destinations. Their loyalty programme offered some excellent benefits and created strong customer loyalty.

I hope Riyadh Air will go even further, offering innovative benefits and incentives to capture a significant share of the regional market and establish itself as the No. 1 airline well before Expo 2030 and the FIFA World Cup 2034.

I wish Riyadh Air every success on this exciting journey. I live in Riyadh and look forward to continuing to fly with Riyadh Air and supporting its growth.

All the very best, and keep raising the bar! ✈️
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تطبيق فاشل

الطيران جيد ، اما التطبيق فاشل جدا ، بل انه اضعف تطبيق لشركة طيران للاسف ، أما الطائرات ممتازة ، ونقاط سفير ضايعة ☹️

جدة

التقييم في مطار الرياض جدا ممتاز ولكن في جدة سيء جدا في التعامل والوزن مع اننا كنا خمس اشخاص ومعنا فقط حقيبتين وزنهم 8 رفضوا وضع استكر عشان الوزن طيب حنا المفروض يكون معنا خمس حقائب اختصرنا وخليناها ثنتين ولكن تم رفض وضع الاستكر الا بعد اخراج بعض الاغراض لايوجد مرونه قطعيا

Flight attendant

We flew to dubai august 6 and i asked our attendant for soda...i was told to give her one minute she will check..we landed to dubai but never came to me anymore..the airline is really good to be honest, very clean but i think the attendant needs more training and more professional handling their jobs...
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Booking

It’s my first time I will be travelling on Riyadh Air. I booked my & my wife tickets after joining its loyalty program. So far everything went smooth. Good Luck Riyadh Air 🌹

MUHAMMAD TAUSEEF

Excellent services

Fast and Clear

This airline app has the best booking experience of any airline. It has the fewer steps to complete the booking. The comparison across different a cabin categories and prices is a great feature. Excellent user experience design.

Waste of time

As I was checking flights from Manchester to Islamabad from September till November showing up as sold out. Sort it out

A whole experience

This my return flight on Riyadh Air, my experience have been nothing but great! From booking, apps, and actual flight. Well Riyadh Air flying with a style.

Awesome

Still waiting… don’t make me think Riyadh Air is just a shooting star

Rip off change

I had to change a return leg to London due to a family emergency traveling 4 days early . Due to “dynamic” pricing “ the price doubled to make the change. It was considerably cheaper to make a new return booking from Riyadh . I was in chat with them to cancel the return leg and book a new return and was told the cancellation fee was £2,258 - 11,351 SAR !!!! Double the cost of the entire trip. Great customer service! Beware change policy rip off’s
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Great app

Very interactive

Amazing

Amazing project and great team work guys keep it up

Meezo

Easy to navigate application

Mr Ahmed Alfaki

It's was very easy to book and hopefully we have a good experience with Riyadh air

Kamal

Shahin